Receptionist (Weekend Only 16HPW)
Newcastle upon Tyne, UK
via Jobs At Hilton
13 days ago Full-time
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
Working hours – Saturday 8 hours and Sunday 8 hours.
What will I be doing?
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
• Achieve positive outcomes from Guest queries in a timely and efficient manner
• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
• Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
• Demonstrate a high level of customer service at all times
• Attend... appropriate training courses, when required, and assist with the Night Team's training and development efforts
• Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Follow company brand standards
• Assist other departments, as necessary
What are we looking for?
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Previous experience in a customer-focused industry
• Completed high school certificate or equivalent
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Ability to work on your own and as part of a team
• Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Previous experience in cash handling
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
Part Time Branch Assistant-16 hours
Newcastle upon Tyne, UK
via LinkedIn
9 days ago Part-time
About The Role
• This is a Part Time position for 16 hours per week with various shifts available. One of the shifts will include a Saturday or a Sunday.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are 5/7 day operation, (check our website for specific opening times.)
We only recruit individuals who are aged 17 and over
Role Responsibility
Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need
Ideally Experience Within The Wholesale Or Retail... Environment
A can do attitude
A passion for customer service
Be willing to go the extra mile
Always be there, on time and properly presented.
Whats in it for you
Benefits
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits
• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• 50% off complete glasses purchases and free eye tests at Vision Express.
• 50% off health checks at Tesco Pharmacy.
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.
• A great holiday package
About Us
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.
Booker Group comprises of Booker Wholesale, Makro Wholesale, Booker Retail Partners, Booker Direct, Classic Drinks, Ritter Courivaud and Best Food Logistics. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers.
Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.
Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.
• Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
Booker
Customer Service Apprentice - United Kingdom
Newcastle upon Tyne, UK
via JobServe
13 hours ago Full-time
The Customer Service Advisor will be responsible for setting customer expectations and keeping the customer updated throughout the service or repair of their vehicle. It is also their responsibility to sell additional products, take payments, and follow-up with the customer to ensure they are happy with the work completed. They will also provide support with additional ad-hoc duties as required.
As with all positions within dealerships, Customer Service Advisors are expected to uphold the highest ethical standards.
All Customer Service Advisor (Apprentices) will undertake a 15-month apprenticeship, which will be delivered by Lifetime Training and centrally managed by the Vertu Talent Team. This Apprenticeship programme has been built around a robust development pathway, creating a talent pipeline of colleagues who will support the business in Service Advisor role.
Customer Satisfaction (CSI): To take responsibility to achieve the highest possible customer satisfaction levels in... excess of the manufacturer national average by building trust, communicating well and exceeding customer expectations. To provide a quality of service that means customers would not consider using our competitors.
Maximising Profit Per Customer Visit:
Product Promotion: Actively and professionally promote all ancillary products to achieve targets set by your manager every day.
Maximise Profit Opportunity: Actively promote and fully explain the value of additional work to customers to ensure you maximise the profit generated from the service while maintaining the bond of trust.
Data Quality: Accurately and consistently collect, input, and manage all customer contact and vehicle data into the Kerridge system to maximise the quality and content of the customer database.
Customer Follow-up: Maintain contact with and follow up every customer of the department to ensure they were completely satisfied, their expectations were met, any issues are addressed, and their custom retained.
Salary:
£18,000 pa - 1st 12 months
13 -18 months £21,840
on completion of apprenticeship (18 months +) min £23,500 + bonus (depending on hours) will be required to work weekends on a rota basis
Initial Working Pattern:
40 hours per working week
8am - 5pm Monday - Friday 1 hr lunch (1st 12 months)
Depending on your specific dealership - hours can vary between an average of 43 hours per week and 47 hours per week. With some weekend working. (13-18 months)
Requirements and Prospectus
Desired Skills
Experience of working with customers in a retail environment IT literacy Numeracy and Literacy Strong communication skills to deal with customers, colleagues, and suppliers: Verbal, Telephone and Face to Face
Personal qualities
Demonstrates a genuine interest in serving customers and delivering high standards of satisfaction. Looks to understand the needs and requirements of the customer.
Maintains composure when challenged or put under significant or unexpected pressure. Able to work effectively in difficult situations maintaining calm and controlled.
Consistently follows through on commitments to others. Meets responsibilities head on without making excuses. Routinely works with persistence to achieve agreed objectives.
Maintains a flexible style when interacting with others. Willing to adapt to changes easily.
Seeking and Collating Information: Identifies and seeks out all the relevant information required to achieve a task. Effectively networks and questions others to elicit relevant information.
Precision and accuracy when accomplishing tasks. Takes both a methodical and analytical approach with their activities with an acute eye for detail. Prepared to identify errors and mistakes which other may overlook.
Eager to participate and contribute as a member of a team. Creates a positive and willing team climate.
Regularly contacts individuals who may be helpful in the future. Looks for opportunities to make new connections that may be advantageous.
Qualifications required
No previous qualifications required
Future prospects
Ongoing training and development
Training to be delivered
Customer Service Specialist Level 3
Functional Skills Maths & English
About the Employer
The Vertu Motors Group operates a nationwide chain of over 150 franchised motor dealerships which offer sales, servicing, parts and body shop facilities for new and used cars and commercial vehicles.
Employer
Vertu Motors - Vauxhall Newcastle
Address
2 City West Business Park
United Kingdom
Newcastle-Upon-Tyne
NE4 7DF
The map below displays the employer's location, please check travel times before applying.
Web Reference : AJF/275021588-516
Posted Date : Wed, 02 Feb 2022
Please note, to apply for this position you will complete an application form on another website provided by or on behalf of Lifetime Training. Any external website and application process is not under the control or responsibility of JobServe - Tyne and Wear Jobs
RS Local MIR Representative
Newcastle upon Tyne, UK
via CareerBoard
23 hours ago Full-time
RS Local Managed Inventory Representative
Free up your weekends. This Customer Service role is offered at our friendly Newcastle branch with a generous salary plus bonus, on a Monday-Friday basis - No having to work on weekends or bank holidays.
Working at one of our branches at RS Components is so much more than a customer service job! If you are looking for a challenging and rewarding opportunity, working as part of a supportive team then this is the role for you.
As the Local Managed Inventory Representative, you will divide your time between communicating effectively with our customers to help them find just what they need, providing warehouse management to keep on top of our stock and inventory, and delivering stocked items to some of our trade customers in an RS vehicle (no special van licence required) on a local route.
Your key responsibilities will be:
To help identify our customer's needs and requirements and give a boost to sales by using a proactive face to face... approach
To carry out product search queries and identify RS stock numbers from our supplier part numbers by using our catalogue, website and other data sources
To investigate and resolve customer issues from general and technical questions whilst advising on delivery options and dispatches
To process customer transactions efficiently and accurately together with undertaking warehouse and stock management duties
To undertake local deliveries in an RS vehicle to some of our trade customers
As part of the branch team you will engage in Continuous Improvement and share best practice with colleagues. You will also be a brand ambassador for RS Components and ensure that customers fully understand the benefits of Managed Inventory Services.
What we are looking for:
Great customer service and communication skills
Ability to multi-task and put your attention to different areas of work throughout your day
Computer literacy and experience with MS Office
UK Drivers Licence holder
Some experience of warehouse SAP software would be a bonus, but training will be provided
A friendly face, a can-do attitude, and a team player
What we can offer
The package (salary, bonus scheme, pension scheme, private health care and much more) that RS offer to its employees will make the job very rewarding and the training and development we are able to provide will give you the chance for a fulfilling long term career.
We are RS
We are committed to creating a diverse and inclusive culture where our people get to bring their true self work every day and thrive. We recognise that a diverse and representative workforce is critical to our success, and our aim is to create a business where people can be their best selves. Our employees expect this as a matter of course and it is fundamental to how we attract, develop, and hold on to the best talent.
We recruit and develop employees who are the best suited to the requirements of the job role, regardless of gender, ethnic origin, age, religion, sexual orientation, gender identity or disability. We believe everyone should be able to bring their true self to work and be given the opportunities to succeed. If you require any adjustments during this process to ensure you can bring your true self, please let us know.
We recognise that we're not perfect when it comes to being a truly diverse organisation yet. However, we are passionate about diversity and are proactively working to build an organisation where everyone can see themselves succeed here.
Increasingly powered by digital technology, we're our customers' one-stop-shop for electronic products and industrial components. We began in a North West London garage supplying spare parts to radio repair shops back in 1937 and we've kept transforming for over 80 years. Today, we're using digital globally to revolutionise the way we do business and strengthen our position as the people engineers turn to for help, advice and knowledge.
We're proud of what we've done, but we're not sitting back. We're always looking to make the customer experience simpler, faster and easier. We're transforming markets and the impact of technology. We've widened our services portfolio with innovations from procurement and inventory solutions to 24/7 product support
Gopuff Delivery Drivers
Newcastle upon Tyne, UK
via Gopuff
14 hours ago Full-time
Gopuff, a leading consumer technology platform delivering everyday essentials in minutes from local facilities, is looking for delivery partners to deliver throughgoDrive, an app that connects Delivery Driver Partners with customers. With its own centrally located facilities in every local market it serves, Gopuff delivers thousands of everyday needs, from cleaning supplies, home needs and OTC medications to food, drinks and more. It’s quick and easy to EARN BIG!
Why Partner with goDrive?
• Earn a per order commission + 100% of your tips
• Make a guaranteed hourly minimum* (varies by market)
• Choose your own schedule and deliver when you want
• No restaurants, no riders - deliver from a Gopuff facility, that’s it!
What you’ll need to get started:
• Gotta be 21 years old!
• Valid UK driver’s license
• Vehicle insurance & registration
• Smartphone
• Willing & able to pass a pre-paid alcohol delivery training course (where applicable)
How it works:
• Login to the goDrive app from... your local facility
• Grab a few orders
• Deliver to happy customers
No previous delivery experience required!
--
goDrive is an app that connects Delivery Driver Partners with consumers who want deliveries from on-demand businesses like Gopuff. Partnering with goDrive is a great opportunity for anyone looking for a flexible schedule. Delivery Driver Partners will be independent contractors. Delivery Driver Partners must have a valid driver’s license, and minimum auto insurance and complete a background check. Delivery Driver Partners will use their own reliable car, iPhone or Android phone and their data and text plan. Previous delivery experience is not required, but we encourage drivers from other delivery or ridesharing services to sign up. Let’s get you on the road. Sign Up today! *Hourly minimum if requirements met.
Gopuff, a leading consumer technology platform delivering everyday essentials in minutes from local facilities, is looking for delivery partners to deliver throughgoDrive, an app that connects Delivery Driver Partners with customers. With its own centrally located facilities in every local market it serves, Gopuff delivers thousands of everyday needs, from cleaning supplies, home needs and OTC medications to food, drinks and more. It’s quick and easy to EARN BIG!
Why Partner with goDrive?
• Earn a per order commission + 100% of your tips
• Make a guaranteed hourly minimum* (varies by market)
• Choose your own schedule and deliver when you want
• No restaurants, no riders - deliver from a Gopuff facility, that’s it!
What you’ll need to get started:
• Gotta be 21 years old!
• Valid UK driver’s license
• Vehicle insurance & registration
• Smartphone
• Willing & able to pass a pre-paid alcohol delivery training course (where applicable)
How it works:
• Login to the goDrive app from your local facility
• Grab a few orders
• Deliver to happy customers
No previous delivery experience required!
--
goDrive is an app that connects Delivery Driver Partners with consumers who want deliveries from on-demand businesses like Gopuff. Partnering with goDrive is a great opportunity for anyone looking for a flexible schedule. Delivery Driver Partners will be independent contractors. Delivery Driver Partners must have a valid driver’s license, and minimum auto insurance and complete a background check. Delivery Driver Partners will use their own reliable car, iPhone or Android phone and their data and text plan. Previous delivery experience is not required, but we encourage drivers from other delivery or ridesharing services to sign up. Let’s get you on the road. Sign Up today! *Hourly minimum if requirements met.
Gopuff, a leading consumer technology platform delivering everyday essentials in minutes from local facilities, is looking for delivery partners to deliver throughgoDrive, an app that connects Delivery Driver Partners with customers. With its own centrally located facilities in every local market it serves, Gopuff delivers thousands of everyday needs, from cleaning supplies, home needs and OTC medications to food, drinks and more. It’s quick and easy to EARN BIG!
Why Partner with goDrive?
• Earn a per order commission + 100% of your tips
• Make a guaranteed hourly minimum* (varies by market)
• Choose your own schedule and deliver when you want
• No restaurants, no riders - deliver from a Gopuff facility, that’s it!
What you’ll need to get started:
• Gotta be 21 years old!
• Valid UK driver’s license
• Vehicle insurance & registration
• Smartphone
• Willing & able to pass a pre-paid alcohol delivery training course (where applicable)
How it works:
• Login to the goDrive app from your local facility
• Grab a few orders
• Deliver to happy customers
No previous delivery experience required!
--
goDrive is an app that connects Delivery Driver Partners with consumers who want deliveries from on-demand businesses like Gopuff. Partnering with goDrive is a great opportunity for anyone looking for a flexible schedule. Delivery Driver Partners will be independent contractors. Delivery Driver Partners must have a valid driver’s license, and minimum auto insurance and complete a background check. Delivery Driver Partners will use their own reliable car, iPhone or Android phone and their data and text plan. Previous delivery experience is not required, but we encourage drivers from other delivery or ridesharing services to sign up. Let’s get you on the road. Sign Up today! *Hourly minimum if requirements met
Housekeeping Assistant
Newcastle upon Tyne, UK
via Jobs At Hilton
6 hours ago Full-time
A Housekeeping Assistant is responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience while managing guest requests and replenishing guest amenities.
What will I be doing?
As a Housekeeping Assistant, you are responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience. A Housekeeping Assistant will also be required to replace guest amenities and assist with guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Ensure cleanliness of public areas
• Clean guest bedrooms and bathrooms
• Vacuum rooms and corridors
• Change and replenish bed linen, towels and guest amenities in line with company guidelines
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Be environmentally aware
• Dispose of waste accordingly
• Carry out lost property procedures
• Manage guest requests in a timely and efficient... manner
• Manage master keys in his/her possesssion
• Check public areas and toilets taking remedial action where necessary
• Comply with hotel security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships
Please note: this role is on a rota basis, hours can be scheduled for week days and weekends so you must be fully flexible.
What are we looking for?
A Housekeeping Assistant serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Positive attitude
• Good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Hotel experience
• Experience in a similar position
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
Senior Account Manager
Newcastle upon Tyne, UK
via Kuehne+Nagel Kuehne Nagel
18 hours ago Full-time
At Kuehne + Nagel, we help to keep businesses all around the world, big and small, operating. We’re one of the world’s largest logistics and freight forwarding companies and we’re looking to add an individual to our sales team in our Newcastle branch who can hit the ground running and can demonstrate success in sales delivery in a logistic setting, so that we can continue to grow and provide a world class service to all of our customers. Your Role
We’re recruiting for a Senior Account Manager and we’re hoping that’s you! You’ll be given a portfolio of business to manage, which you'll need to grow, service and retain, but you’ll also be expected to increase the size of that portfolio by winning new business by using excellent product and industry knowledge, sales skills and techniques, and most importantly, by displaying an unmatched level of drive, desire and motivation. Your Responsibilities
• Win new business via telesales and cold calling
• Consistently grow the gross profit and... achieve revenue targets
• Maximise revenue opportunities from existing customers by pursuing undeveloped areas
• Process consignments and enter telesales information on to the internal CMS
• Monitor consignments, ensuring that the highest levels of service are carried out at every stage
• Provide customers with accurate and cost effective quotations
• Prepare weekly/monthly figures of sales activity
Your Skills and Experiences
• Excellent customer service skills
• Demonstrate an ability to negotiate and influence others
• Have a strong attention to detail and accuracy
• Have proven experience of stakeholder management and networking to achieve results
• Experience of working to targets and deadlines
• Experience of working in a proactive sales role either on the phone or face-to-face
Good Reasons to Join
Here at Kuehne + Nagel, we make sure that high performance is rewarded. As part of our Account Manager Scheme, you'll be able to develop yourself professionally, increasing your earnings significantly, whilst working in for a company that can provide unmatched job security and stability. We also provide you with a company car and a fuel card from day 1, which can be used for your own personal use too, providing significant savings from having to run your own vehicle. We also provide you with 23 days of annual leave (plus 8 bank holidays) as well as access to our Route2Rewards platform, which provides discounts for high street and online retailers
Customer Care Agent
ModisNewcastle upon Tyne, UK
via CareerBoard
1 day ago £10–£12 an hour
The Role: Your primary responsibility in this role will be to provide excellent customer service to Virgin Media O2's customer base via inbound telephone calls.
Role Title: Customer Service Advisor
Working Hours: 7.5 hours productive in an 8.5 hour working day. Flexibility required on shift patterns from 8am until late evening over a 37.5 hours working week. Weekend and Bank Holiday shifts will also be required on a rotational basis.
Key Responsibilities:
Inbound customer calls dealing with faults, customer enquiries and customer care.
First touch troubleshooting on customer Broadband, TV and Phone faults, including connectivity issues.
First touch upselling, cross-selling and retention.
Make tailored recommendations to customers on products, packages and services to compliment their lifestyle needs and generate additional revenue.
Resolving customer issues, requests, and queries as first point of contact with a right first time approach.
Log faults when notified by cust
Modis... International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website
Sales Associate
Newcastle upon Tyne, UK
via Foot Locker Careers
6 days ago Part-time
PRÉSENTATION
You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.
Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more... about the incredible impact we’re making on both our local and global communities, Click Here!
RESPONSABILITÉS
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment
QUALIFICATIONS
• 0-3 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays
Research Assistant/Associate in Cardiovascular Development
Newcastle upon Tyne, UK
via Mendeley
18 hours ago Full-time
We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.
Salary:
Research Assistant: £28,756 - £29,614, rising to £30,497 per annum
Research Associate: £31,406, rising to £40,927 per annum
Closing Date: 17 February 2022
The Role
This British Heart Foundation funded project aims to identify the genetic regulatory networks within cells that contribute to the development of the aortic arch arteries. This research follows on from our recently published work that identified genetic interactions between Pax9, Tbx1, Gbx2 and Msx1 in the pharyngeal tissues (PMID: 31444215, PMID: 32466118 and PMID: 34615475). Your role will be to optimise and perform nuclei extractions from mammalian embryonic tissue for single cell RNA-seq analysis. Following data analysis... key candidate genes will be further analysed in model organisms.
A scientific background in cardiovascular development will be essential and applicants with a record of accomplishment and expertise in single cell transcriptomics are preferred.
The project is a collaboration between research groups at Newcastle University and the University of Manchester.
Find out more about the Faculty of Medical Sciences here: https://www.ncl.ac.uk/medical-sciences/
Find out more about our Research Institutes here:
https://www.ncl.ac.uk/medical-sciences/research/institutes/
This post is fixed term for a period of 2 years.
For informal enquiries contact: Dr Simon Bamforth (simon.bamforth@newcastle.ac.uk).
Key Accountabilities
• Although working under the general guidance of an academic or Principal Investigator, the postholder will contribute ideas, including enhancements to the technical or methodological aspects of their studies, thus providing substantial 'added value'
• Develop and carry out the specified project using appropriate techniques and equipment as outlined in the personal requirements
• Determine appropriate methodologies for research, with advice and support where required
• Contribute to grant applications submitted by others and in time develop own research objectives and proposals for funding
• Begin to write, with appropriate support, proposals for individual research funding or, where funders do not permit this, contribute to the writing of collective bids
• Assess research findings for the need/scope for further investigations
• Contribute to the writing up of their research for publication and dissemination, either through seminar and conference presentations or through publications
• Present research findings, either at conferences or through publications in reputable outlets appropriate to the discipline
• May be involved in the supervision, with guidance, of final year undergraduate research projects and in providing support to postgraduate research students or Research Assistants
• Will need to work with the support staff and, on occasions, with undergraduate and postgraduate students, and interact intellectually with other academic members of the Institute
• May contribute to events celebrating the public engagement of science/social sciences/humanities
• Develop an awareness of University structures, policies and procedures and relevant issues in the higher education, research, social and political environment
• Perform micro-dissection of tissue samples for analysis
• Liaise with the Flow Cytometry and Genomics core facilities to coordinate sample preparation for single cell RNA-seq.
• Interact with the core Bioinformatics facility in analysing single cell RNA-seq data
• Validate the results of transcriptomic analysis in model organisms
The Person
Knowledge, Skills and Experience
Essential
• Ability to work well as part of a team and rapidly acquire new skills
• Detailed subject knowledge in the area of research
• Likelihood of advanced skills directly related to the research projects
• High level of analytical and problem-solving capability
• Ability to communicate complex information with clarity and to encourage the commitment of others
• Experience of research with clear transferable skills and some experience or awareness of the research environment
• Presentations at conferences and/or high-quality publications
• Knowledge of cardiovascular development
• Excellent generic laboratory skills and evidence of ability to deliver technically difficult experiments
• Expertise in molecular biology (e.g. primer design, PCR, quantitative real-time RT-PCR, cloning)
• Experience in embryo tissue processing, flow cytometry, immunohistochemistry and in situ hybridisation
• Mouse embryo analysis (including breeding, embryo collection)
Desirable
• Expertise in single cell transcriptomics
• Evidence of a record of research including publication and presentation of data at conferences
• Home Office personal licence for animal handling
Attributes and Behaviour
Essential
• High level laboratory skills
• Attention to detail
• Able to analyse and interpret data
• Strong critical thinking skills
• Evidence of good oral communication skills; flexible independent working; initiative; and ability to work as part of a multi-disciplinary team
• Excellent interpersonal skills
• Able to prioritise key tasks and meet deadlines
• Willingness to work outside normal hours and weekends as necessary
• Highly motivated and enthusiastic
Desirable
• Experience of supervision of junior staff members
• Experience of managing/organising a lab
• Experience of producing laboratory protocols and risk assessments
Qualifications
• Good honours degree (or equivalent) with some subject knowledge in the relevant area (Research Assistant)
• A PhD in the research area required (Research Associate)
Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.
The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. The University also holds the HR Excellence in Research award for our work to support the career development of our researchers, and is a member of the Euraxess initiative supporting researchers in Europe.
We understand how important the full employment package is to our colleagues at Newcastle University and we are committed to providing a great range of benefits and discounts for all. You can learn more about what is available here on our Benefits Website page.
Requisition ID: 15843
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