The staff at this store are described as friendly, helpful, and very happy to assist customers. Customers have mentioned receiving excellent customer service and advice, as well as receiving help in finding substitutes for out-of-stock items.

This store offers a wide selection of tools, bathroom supplies, builders materials, and most hardware store items. They also provide a click and collect service, free parking, and wheelchair access for customers' convenience.

One customer mentioned that the staff went out of their way to help them find what they needed and even found a substitute for an out-of-stock item. Another customer praised the team leader for helping them construct a communal seating area at a medical center.

Customers have mentioned that the click and collect service at this store was very good, with one customer mentioning that they ordered online at 8pm and collected their order at 8am the following day. Another customer mentioned that their order was ready to pick up when they arrived at the branch.