The shop frequently hosts social events like shop rides and in-store clinics on a variety of topics. They are also involved in rides that raise funds for children's organizations and support local charities. Customers can stay up-to-date with the latest events by following them on Facebook.

For e-bikes, the shop offers software updates, as well as removal and installation of a new battery or motor. They also provide add-on services that cater specifically to e-bike systems, ensuring that customers can have the same work done on their e-bike as any non-electric bike.

The bike tune-up service packages include deep cleaning of the drivetrain, lateral and vertical wheel true, inspection of the bottom bracket, disassembly and deep cleaning of all parts, new cables, housing, and bearing systems, advanced wheel true, and replacement of front and rear suspension wipers, seals, and oil. The packages are electric-bike-compatible and can be tailored to suit the needs of e-bikes.

Customers can leave their bikes with the shop for repairs, and they will receive an email and/or text when the repairs have been completed. If the turnaround time exceeds 24 hours, customers will be set up with a complimentary demo bike. The shop also provides detailed itemised receipts to ensure customers are comfortable with repair costs before work begins.