The customer service experience at the business is described as friendly, helpful, and incredibly knowledgeable. Customers have mentioned feeling welcome as soon as they walk in the door and receiving expert guidance in a relaxed atmosphere.

Customers have described the overall shopping experience as excellent, with a great selection of items, friendly and hospitable staff, and a warm and inviting atmosphere. The business has been praised for its exceptional customer care and honest advice.

Customers have highlighted the business's knowledgeable staff, lack of hard sell tactics, and willingness to go above and beyond to help customers. The shop's wide range of products, including clothing and knives, has also been mentioned as a standout feature.

Customers have highly recommended this business to others, praising the friendly and helpful staff, excellent service, and overall positive shopping experience. The business has been described as a hidden gem that is a must-visit for anyone in need of guns or related accessories.