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CareCo Milton Keynes Pride Mobility Products Ltd

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1. CareCo Milton Keynes - Wolverton and Greenleys

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· 195 reviews

Stacey Bushes Trading Centre, Erica Rd, Stacey Bushes, Milton Keynes MK12 6HS

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CareCo Milton Keynes: what do users think?
Valerie Dimmock: Very helpful staff, they let me spend ages trying out chairs and calling family
jane smith: The salesperson was very knowledgeable and helped us buy just the right folding scooter for our needs.We had our grandson with us and the salesperson was wonderful with a very interested young helper during the sale - thank you for your patience.EDIT: We have now been on our first cruise with the new scooter and we are SO impressed I felt I needed to update my previous review now.We travelled with the scooter by train from our home in Bedfordshire to Barcelona Spain to board the cruise. Using the scooter was easy and also great fun! The scooter was so simple to fold and unfold and so small and easy to wheel once folded that we breezed through the journey without a worry.The scooter coped well with the many miles travelled each day around the ship and we even charged it on the train on the way back as we had not had time to do this before leaving the ship.I would thoroughly recommend this scooter to anyone who needs the versatility of it's size and weight and ease of folding and unfolding.We are very impressed!!
Maureen Woods: Very good service also got what I needed
Mike Ktori: Great experience today choosing a riser / recliner with my father. The store has a lovely selection to choose from. Michael was really helpful, without being pushy. He showed us his knowledge of the ranges and the specifications we could select from and made the whole experience enjoyable. Highly recommend
Geoff Viney: Chloe was very professional and extremely helpful throughout. Her product knowledge and ability to demonstrate key benefits made the process of selecting the right scooter for my mum very easy. Thanks Chloe!!
Sadie Whitehorn-Cox: Fantastic shop with very helpful and knowledgeable staff, highly recommended.
Sy Horne: All of the staff were really helpful, and gave us impartial advice without trying to push us into a more expensive product. We were able to "road test" all of the scooters that we were interested in, and even try loading them into our car to check they would fit and we could cope with the weight. Highly recommended.
Emma Faulkner: My mum wanted a bath lift the lady was very helpful and showed mum how it works she was not pushy at all really pleased with everything
steve shand: The staff were very helpful as always . My family my now departed two uncles have bought from the CareCo in Milton Keynes. I drove them to Careco where they bought a mobility scooter & other items .Now I'm a customer due to the good service, always helpful & patent when needed.
Tracy Gray: Very helpful and not pushy with their sales. Would have given 5/5 if tri walker available to take home today. However, appreciate that a swift delivery of a few days is available. Would recommend
Victoria Elsdon: Michael was very helpful; not pushy at all. Pleasant shopping experience.
Leonard Gully: On arrival we were greeted by Chloe who showed us the scooter that we had come to see and helped us to test drive it, patiently answering all our questions.After we had decided to buy one she took us through the ordering procedure. A very good experience and we now await delivery of the scooter.
David Smith: We had a young lady called Chloe, she was very helpful to us. Nothing was too much for her. We will come again when we need something more. Being over 80 it was very kind of her being so helpful. Thank you.
Mary Parrott: My husband and I visited the store today to purchase a wheelchair. We were served by Chloe who was very professional, helpful and answer all our questions.
Carol Whitfield: Went to CareCo for a wheelchair for my mother… the staff were really helpful and knowledgeable. Well worth the visit. No deliveries charges for delivery…Two happy customers….
Jenny Harris: Very helpful and friendly and although I was not buying I would certainly recommend them great choice of mobility aids.
Michell Clawson: Such brilliant customer service and they allways put your needs first
Maureen Windridge: Disappointing. I went with shopping list. The first item on my list was more of a solution to a problem. Iwas asking for advice on how I could fasten my monopod to a 4 wheel walker. They were unable to help with that problem. After that the assistant walked away. Iwas unable to get advice on the other items on my list even though I did stay in the store looking at riser recliner chairs and access ramps.
Beryl Forster: Chloe the sales person was polite and helpful with a good knowledge of what equipment was available for us to make our choice.
Richard Overton: Very good experience, Paula was very helpful and showed us the most suitable mobility scooter for our needs.
Valerie Baxter: Very helpful and friendly staff.Would recommend to any potential buyer.

2. Pride Mobility Products Ltd - Bicester

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· 22 reviews

32 Wedgwood Rd, Bicester, OX26 4UL, United Kingdom

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Pride Mobility Products Ltd: what do users think?
Xixona 52: Why not to find dealers in Spain? I´m very sad and disappointed we need this type of scooters in my country. Please, I beg you, try to find some distribuitor in Spain. Thank you so much.Best regards.
Janie Nicks: I would definitely not recommend the I-Go Lite as there are far too many negative points against it in my experience. I have used electric wheelchairs for over 10 years and owned 5 different ones including the I-Go Lite. I have never had such a poor performing electric wheelchair. I have owned and still own another Pride electric wheelchair which is far superior to the I-Go Lite in my experience.The controller for the I-Go Lite reacts so poorly to the demands. I have found that the I-Go Lite does not stop instantly as all my other electric wheelchairs do, but rolls on making me feel very unsafe in the wheelchair. I have rolled into people as well as many objects including cash desks in shops and alarmingly, I have also narrowly missed colliding with a small child on more than one occasion - this is because the wheelchair does not stop when I take my hand off the joystick or put it into neutral, but rolls on for a short while and I have no control while this is happening. It is dangerous as an electric wheelchair is a substantial object to collide with.The acceleration of the wheelchair is also really poor, again, creating a dangerous situation when crossing roads or needing to move out of the way of something. All my other electric chairs and previously a mobility scooter have all pulled away quickly and accelerate at a good rate, but the I-Go Lite pulls away very slowly. Again, there have been many situations where I have not felt safe in this chair.The wheelchair is also very uncomfortable offering little support and the stopping/ starting of the wheelchair is very jerky and jolts my body continuously. For somebody who experiences chronic pain as a result of contracting meningitis, this is not good for me as using the I-Go Lite exacerbates my pain greatly.The Wheelchair Company who I purchased the I-Go Lite from allows you to return the chair if you have not used it outdoors. However, none of these problems became apparent until I used it outside. It is frightening when in a busy shopping area because I cannot stop the chair instantly and have often rolled into people. This has never happened to me once in all my other electric chairs in the 10 years of using them.I did report the problems to the Wheelchair company and was asked to take it back to Pride Mobility in Bicester, which I did, for Pride engineers to check it. Pride told me that the wheelchair works within their safety parameters but I maintain that this wheelchair is not safe to use due to the lack of acceleration and the poor response when wanting to stop. I was refused a refund by the Wheelchair Company and have been offered no alternative, so I am left with a wheelchair that I do not feel safe in. The only plus point to this wheelchair is that it is light in weight, which is the reason we bought it. I wanted a light wheelchair for convenience and for travelling with, but I would not recommend this chair for any occasion. Revealingly, another Pride dealer who performed a check on my I-Go Lite, informed me that the light electric wheelchairs, specifically the I-Go Lite, perform really poorly and everything is compromised to get a lightweight wheelchair. This includes the quality of the joystick /controller and the comfort of the chair. The Pride engineer at Pride Headquarters in Bicester also informed me that the controller on the I-Go Lite is a lot cheaper than on other Pride electric wheelchairs. This would explain the very poor responsiveness and performance of this chair.The I-Go Lite is a substantial investment but I would say that it is very expensive for a very basic and poor performing, uncomfortable electric wheelchair.
Howard Higgins: Now had a Rapid Apex mobility scooter for less than 2 years. What a lemon! The motor brake has failed twice under warranty. Now the battery indicator is playing up (just serviced and new batteries). Unreliable product when the opposite is required for a disabled person. Can no longer trust any Pride product. Used to be good as the old style GoGo was reliable but no longer the case with this newer product. This has always been used in line with the user manual so it is just a very poor product - avoid.
Mark Stewart: I have read several reviews before writing mine. Many of the critical reviews are not really fair on Pride as the issue is with the seller, not Pride. If people choose to order a mobility scooter online then struggle to put it together that is not the fault of Pride! If you are not competent enough to assemble a scooter then buy it from a reputable dealer that can. Ok, so their are reviews critical of dealers, unfortunately there are (as in any industry) some bad dealers out there so please do your research before buying. I am a Pride Dealer, I look after my customers and always sell them the product that is right for the buyer, not what is most profitable for me. I really do not want people unhappy with their product, mobility aids can be expensive so it is important I sell the right one to the customer. I have found nothing but good support from Pride, Steve my rep is always helpful and never lets me down. There have been issues with parts out of stock, this is a worldwide problem that has been caused mainly by Covid stopping or slowing production of the parts. So please find a good dealer that will help you if you need any aftercare, there are plenty of small independent businesses like mine that do give a good service to customers. You may save money by shopping online but be warned most online sellers have a return to base warranty so if any problems you need to get the product back to the seller, not easy if it is a mobility scooter! I find Pride products are reliable and value for money.
Eddie Clark: Never again will Pride get my custom. After sales backup with my problems been going on since June. No direct contact as everyting has to go through dealer then through the rep. No spares or parts product updates available.My dealer has done his best with this company but response so far from Pride has been slow.
Ursula Gutlin: totally unhelpful people, poor qyality products, rfecliner chairs made in China dont go and buy any products from this company
Ian Williamson: I rang them for details on a mobility scooter and I was told they don't deal with members of the public only wholesale suppliers
Novo Solo: Kiepski dojazd( stojące przy drodze samochody utrudniają manewrowanie)i bardzo ciasno w samej firmie (2 rampy, wjechać należy tyłem z ulicy), ale załoga bardzo miła, i pomocną. Załadunek błyskawiczny.
Anne Gill: I love the scooter I brought its brilliant well worth the money. Its so easy to drive and comfortable to sit on and go for a nice drive in it.. When the 3 years are up I will be gentting another scooter
Andy Todd: Fabulous team, friendly atmosphere
marius lungu arhire: 😊😊😊😊
Rachel Morley (Evertonrach): Good range of equipment
Myra Bruce: Had excellent quick service with egard to a problem with my mobility scooter the gentleman wh called knew exactly what the problem was and fixed it he was kind, courteous and very professional I was very happy with the outcome
Andrew Murphy: , but not it seemed for the model I had. Confusing to say the least. So I googled them (no contact number in the manual
Lee Bayliss: I have a Pride Jazzy 600es which I'm delighted with now after a struggle to actually get something that would support my needs but I am only rating 2 stars because of there inadequate customer service in my experience.The problem I had is being told no headrest was available for this particular model yet I eventually found a dealer selling off previous model stock which I acquired and had fitted ~ so it was possible!They can only seem to refer you back to the trader where you purchased their product from who give the stock answer.Like so many mobility companies, they are so 'locked into' giving you what they want you to have rather than demonstrating any real understanding from the position of the person with the disability. I often wonder how many of the designs are ever tested under real conditions across a range of disabilities.Sadly, their customer service 3 years later is still the same. I was interested in locating a portable powerchair. They could only identify dealers but not which models each dealer carried.This compounds the same problem I e perienced 4 years ago in trying to find honest impartial knowledges based on an assessment of needs. It rarely seems to exist. A disabled person travels endlessly to different mobility retailers but in my experience they are only interested in selling you something from what you stock. It also assumes that a person with a disability has the substantial energy to this.If only manufacturers would take responsibility to better understand what is needed in terms of their systems and provide improves customer service it would be much appreciated. Do they want to sell products or not?
Ian Ball: What is wrong with this company now. I had a T65 mobility chair for years but needed a new one. So I got the latest model from my mobility shop 3 months ago. What a complete heap of rubbish The material has gone on the foot stool and the motor hasnt worked correctly since I had it. I had someone from prime who said it wear and tear really after 3 months.
Marco: Former worker at Pride
wiliam Tomkins: they take care of their goods and customers
David William: Perfect
David Jamieson: Good products

3. Little Tikes UK - Shenley Church End

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· 0 reviews

50 Presley Way, Crownhill, Milton Keynes MK8 0ES, United Kingdom

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