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1. Custom Glaze - West Bletchley

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· 49 reviews

8, Denbigh Hall Industrial Estate, Denbigh Hall Drive, Bletchley, Milton Keynes MK3 7QT, United Kingdom

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Custom Glaze: what do users think?
Luke Plummer: Super impressed with Custom Glaze. Great service from the team when we had conservatory built…but further impressed four years later when a lock developed a fault and they were out to rectify it in under two hours! Proper customer service, highly recommended.
Dawn Martin: So pleased with our new windows and doors from Custom Glaze. Both of the installation guys who came to our home were extremely professional and tidy. Thankyou Custom Glaze, our house has been totally transformed quickly and efficiently.
Andrew Hall: Great service quick and tidy installation of composite door looks really good and very secure, really pleased would recomend.
Ian Wanford: Fitted yesterday ...I had just a small requirement for a patio door and a rear door for garage conversion ...really good people ...quality product ...fair prices ...all work carried out smoothly from quotation, to survey, to installation. Impressive 👍👍
Philip Collinge: A honest glazing company. Something of a rare thing nowadays
barry ward: DisappointedAfter having Custom Glaze replace all of our windows in the past, we were always pleased with the work and service. So when we decided to have a new front door, we had no hesitation in ordering it from them as well and the fitters did an excellent job.However we ordered the superior locks which gave us six keys, instead of the standard three keys, but when fitted there was only three keys left with my wife.I contacted the aftercare department and was informed that I was correct and there should be three keys however they don’t know the key code and would I mind ordering them and they could issue a credit note for the cost. I contacted the lock makers and ordered 4 keys and received key caps free of charge (4 keys saving on postage), I then sent a copy of the invoice for the keys to custom glaze expecting a credit of £58.50 for three of the keys.This where it all got silly! I received a credit of £38.96. I couldn’t understand how that amount was reached as that made each key cost £12.9866667 each which was ridiculous. Emails where sent back and forth, with custom glaze stating that the amount charged was for three keys less the cost of caps (which where free ). Even if the caps weren’t free of charge, the pricing still didn’t make sense.I then had to send proof that the caps were free of charge, this indicates to me that they had not at any time checked the price of single keys but just made up a figure that didn’t make sense. Anyway, after a lot of emails I eventually received the correct credit along with a letter reminding me to pay the balance. This was also annoying as it was them that was holding up the payment. I had to spend my time ordering keys and proving that I wasn’t trying fiddle them out of a few pounds for keys that should have been provided In the first place.This has made me reluctant to recommend Custom Glaze to others, all over a silly amount of money that was their error in the first place. I would say that my email contact there was always very helpful it seemed more someone in accounts or management was being petty. If it hadn't been for all of this nonsense, I would have given a 4 star rating at least
Chris Alexander: This company are fake! They will not produce windows for you. 6 months waiting and 0 movement on our order. SCAM!!! They have stolen our money. They are a scam
Curtis greyfield: This company is a scam. They will take thousands of pounds and NOT install anything
Christina Austin: What an amazing show room and lovely people
Mariejoy Walters: While service was good at point of fitting, follow up service during warranty wasn't the best, but happened with some chasing, after warranty do not expect ANY support even chargeable at they do not want to know! Our roof panel has blown out of place and they offer no support to resolve even with insurance company willing to pay out for it.
Jenny McLeod: This is the third time I have used Custom Glaze now and really couldn't be happier with the service. Everyone we have dealt with has been friendly and professional, and the quality of installation by Billy and Tom was fantastic. A joy to deal with and wouldn't hesitate to recommend.
Beth Mills: We ordered a front door with Custom Glaze in August this year, and put down a deposit, and were told it would be around 8 weeks to installation - since then it has been a farce, with a delayed survey, and repeated phone calls to clarify details we'd given previously. The latest, as of Nov 23 - three months after paying a deposit - is that the door we've ordered isn't possible, as the supplier no longer makes the glass we chose. We've been advised to choose new glass, but it still likely won't be done before Christmas, the one thing we wanted when we ordered in the summer. We'd prefer to cancel, but according to CG we'd lose the deposit we paid -- on a product which they cannot provide. Appalling communication, service, and general experience.
Mike Claridge: Used Custom Glaze several times for both window/door replacement and repair work and been totally satisfied. Sales, products supplied, installation and crucially after sales support all excellent.
Rozi Rowcroft James: Thanks to Adam, Ben and Matt who have just finished changing all our windows and adding three more. The quality of the work is excellent, and despite knocking holes in a couple of walls the mess was kept to a minimum and subsequently cleaned up really well. The windows look great and the team were both professional and friendly. I cannot recommend Custom Glaze highly enough.
kam wong: They come to do the measurements for my front porch ,sound promising on the day he even suggested have this and do that!After 2 weeks no quotes no call no nothing!Call them 3 times not very helpful either !Finally got the number and call the guy who done measurements .He sound surprise of my call ! Then just said we not taking the job!No explanation why they won't take on the job!Very 80s way of business model.
Keith Bastick: Very pleased with service and quality of the company
Julie Rotherham: First rate service, fast response and excellent outcome
Keith Nuttall: Highly recommended in the Milton Keynes area. We have used them for all replacement windows, doors, and cladding over the last 10 years or so. They are reliable, do an excellent job, clear up properly, and don't charge the earth!
Mark Heatlie: Ten out of ten service thanks to Adam and Matt and all staff first class
Susan Shawcroft: Quote efficient and without hazzle. Fitting done smoothly and efficiently. One minor detail not rectified which was one of the air vents slightly broken and so loose and has not been replaced as was promised. Would use this company again.
Emma Burley: If you are happy to deal with a company who apparently prides themselves on customer service but then makes multiple errors with no apologises and then takes 12 nearly 13 weeks to install a door then this is the company for you. Terrible service.

2. Milton Keynes Glaziers -Double Glazing Window Repairs - Loughton and Great Holm

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· 1 reviews

Watling St, Loughton, Milton Keynes MK19 6AQ, United Kingdom

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3. windows and doors-r-us - Central Milton Keynes

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· 0 reviews

Technology House, 151 Silbury Blvd, Milton Keynes MK9 1LH, United Kingdom

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