The restaurant operates as an ALL YOU CAN EAT – Traditional Buffet Style Service, where customers can place their orders at the table via a tablet computer provided by the restaurant. The menu includes a variety of options such as Nigiri, Inari, Gunkan, Sashimi, Maki, Inside Out, Temaki, Salad, Veggie, Soup Rice Noodles, Deep Fried Dishes, and Teppanyaki.

Customers have expressed their satisfaction with the lovely welcome, best service, and amazing food at the restaurant. The sushi rolls are highly praised, with customers driving long distances to dine at the restaurant. Families with kids enjoy the kid-friendly atmosphere and the robot waiter service.

Customers appreciate the Halal options available at the restaurant, as well as the variety of sushi and cooked food offered. The restaurant's own parking facility adds convenience for customers. The kid-friendly environment, fun robot waiter, and cooked food varieties are also highlighted as positive aspects.

One suggestion for improvement is to hire more kitchen staff during busy days to reduce wait times for food. Customers have mentioned that on busy occasions, the wait for food can be longer than usual, affecting the overall dining experience. Providing more information to customers about potential wait times and adjusting time slots accordingly has been recommended for a better dining experience.