If you are not completely satisfied with your purchase, you have 365 days to return the items with a smile. Simply get a free account with the business and forget about receipts. They make it easy for customers to buy, try, and return products if needed.

The business offers a diverse range of sports gear rentals, including kayak rentals, bike rentals (including specialised gravel bikes, SUPs, and Dinghies), and camping and expedition equipment rentals. They cater to both short-term and long-term rentals, with flexible extensions for convenience.

The business offers repair services for a wide range of sporting equipment, from racket restringing to bike servicing, including e-bikes. Their industry-trained experts provide free, on-the-spot assessments and diagnoses, with quick fixes available while you wait. They also handle more complex repairs, such as watersports equipment like kayaks and SUPs.

The business has a Buyback service where customers can trade in their old products for new ones, ensuring that pre-owned items are refurbished and given a second life. They also offer second-hand items online, promoting sustainable consumption and reducing waste and CO2 emissions. Additionally, they provide a range of repair services to keep products in the life cycle for longer.