The customer service experience at this store is excellent. The staff is friendly, helpful, and hardworking. Customers have reported receiving next level service and assistance from the staff.

The store is described as clean, well-organised, and spacious. Customers have mentioned that the store is always clean and well-organised, creating a pleasant shopping environment.

Besides the quality products, the store offers a cafe/restaurant with a lovely atmosphere. Customers have praised the traditional English breakfast, chorizo crumb flatbread with harissa, and pumpkin spice latte for their outstanding taste and quality.

The overall shopping experience at this gourmet grocery store is described as fantastic. Customers have mentioned that the store has almost everything available, plenty of staff and security guards present, and a spacious car park. The staff is friendly, helpful, and goes above and beyond to make customers feel welcome and satisfied.