Customers can expect a great selection of stock for TCG, including magic, yugioh, and pokemon. They also offer an overwhelmingly extensive selection of Gunpla for those interested in building Gundam model kits. The store is known for having a smorgasbord of varied and exciting Gundams to build.

The customer service is top-notch, with staff being described as brilliant, friendly, and caring. They offer great communication and top customer service, even when dealing with courier issues. Customers have mentioned feeling valued and well taken care of when shopping at this store.

In addition to the great stock availability and variety, customers can enjoy a cafe on-site where they can grab a banging coffee. The store also offers gaming tables for casual games with other people, creating a welcoming and inclusive environment for all customers.

Customers have expressed overwhelmingly positive feedback about their experience at this store. They have described it as a great little shop, an amazing place for grail pops, and an absolute godsend for anyone into gaming and trading card games. The store has been praised for its energy, love, and dedication to creating a safe and welcoming space for all customers.