For a newbie runner training for a 10k, the experience at the store was brilliant. The staff were professional, attentive, friendly, and knowledgeable. Customers received tips on correct trainer fitting and left with a great pair of trainers and socks.

The store provided gait analysis and fitted the customer with several pairs of trainers to try. Inserts were added to the trainers to address the customer's dropped arch. The customer found the trainers to be comfortable and the heel pain was gone, even after a 5k park run.

The store offered gait analysis to customers, including video analysis of feet on a treadmill to advise on technique, gait, and shoe type. Customers found the service to be excellent and informative.

The store provided great service to a customer looking for new trail running shoes. The customer found the perfect fit with New Balance shoes and praised the service received from the staff.