Customers have expressed their appreciation for the polite and extremely helpful staff, including the Manager and Supervisor. They have praised the staff's knowledge of fabrics and their ability to make them feel special during their shopping experience.

Customers have described the St Albans branch as a very nice looking shop with great window displays. The store is clean, tidy, and professional looking, located in a very old building that is noticeable when walking down St Peter's street.

Customers have found the staff at the St Albans branch to be very helpful and accommodating. They have mentioned that the staff was able to assist them in finding what they were looking for, making their shopping experience most enjoyable.

Customers have rated the St Albans branch highly, with comments such as 10/10 for me and V helpful staff. They have mentioned that the staff at the branch were able to sort them out for their 9-5, indicating a positive shopping experience.