Guests can enjoy a delicious breakfast with freshly cooked favorites, veggie and vegan options, and continental delights. The hotel also offers a great-value menu with options like Sirloin Steak, Chicken Katsu Curry, and Beef & Ale Pie. Guests can also take advantage of the Meal Deal offer for savings up to 20%.

The hotel is conveniently located near Luton Town Railway Station, The Mall shopping centre, The Galaxy entertainment centre, and the Arndale Centre for shopping opportunities. Guests can also enjoy a multi-screen complex and bowling facilities within a 5-minute walk.

The staff at the hotel are described as very friendly, helpful, and kind. Guests have mentioned that the staff went above and beyond to accommodate their needs, including opening breakfast early during Ramadan. Specific staff members have been highlighted for their excellent service.

The hotel features new generation bedrooms with 40 flat screens and brand new, slumber-inducing king-size beds. It is ideally situated for both business and leisure guests, with easy access to transportation options and nearby attractions. Guests have praised the cleanliness and safety of the hotel, as well as the overall experience during their stay.