The staff at the pet store are described as helpful, friendly, and very grateful. They go above and beyond to assist customers, even carrying heavy items to their cars without being asked.

The pet store stocks a good selection of pet products, including pet foods and other essentials. If something is not available on the shelves, the staff are willing to check the Internet for customers.

Customers have had positive experiences with the veterinary team at the pet store. They have been described as friendly, attentive, and providing excellent care to pets, especially during medical procedures.

Customers can enjoy free parking at the retail park where the pet store is located. Additionally, the store offers discounts, a well-stocked inventory, and a convenient click and collect service for quick and easy shopping.