There is no entrance fee to visit the museum, it is free to enter.

Visitors have mentioned that the museum has lovely exhibits, is easy to navigate, has friendly staff, and is great for all ages. The museum also has a modern look, interesting exhibits, and a nice cafe. Additionally, visitors have praised the museum for showcasing local history, art, and providing insights into important historical figures and events.

Visitors have enjoyed exhibitions on local artist Samuel Lucas, the Windrush generation, and other local history and art. They have also appreciated talks and insights into historical figures and events, as well as the opportunity to learn about the local area and wildlife.

Visitors have mentioned that the museum has handy parking nearby, disability access, lifts inside, and a cafeteria. The museum also offers well-organized school trips and free admission to all visitors.