Visitors must ensure that children are supervised by an adult at all times, remove shoes and wear socks while on the soft play area or bouncy castle, refrain from bringing food, drinks, or chewing gum into the play area, and avoid throwing balls or other objects at each other. Additionally, climbing on the netted walls or outsides of the play structure is strictly forbidden.

Failure to follow the rules may result in visitors being asked to leave the premises.

Customers have praised the friendly and understanding staff, with specific mentions of excellent customer service provided by staff members. Visitors have also highlighted the variety of kids' activities available at the center, as well as the quality of service received.

Visitors can enjoy one free hot drink for every 5 child visits, and one free entry for every 10 child visits purchased. These offerings provide added value to the overall experience at the center.