The ISO 9000 family of quality management systems is a set of standards that helps organizations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service.

ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill.

The seven quality management principles that underlie the family of standards include customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management.

I highly recommend CATS Aviation based on their adherence to the ISO 9001 standard and their commitment to meeting customer and stakeholder needs.