The Nursing Home has accommodation arranged on three floors, each with lounge and kitchenette facilities. There is a communal dining room on the ground floor, specially adapted bathrooms, a Nurse call system, and a passenger lift to serve all floors. Additionally, there is a purpose-built day center attached to the Nursing Home providing recreational and daily living activities.

The Nursing Home has qualified and experienced care and nursing staff. Training facilities are available for non-experienced staff. The management team is described as brilliant, caring, friendly, and very professional.

The Nursing Home provides hot and cold meals, varied and nutritious food, and individual variations including Asian and Afro-Caribbean food. There are adapted minibuses available for day trips and holidays, ensuring residents can remain socially inclusive. The garden area with pleasant seating areas and a mature tree provides a sense of calm and benefits the mental health of residents, visitors, and staff.

Family members and residents have praised the Nursing Home for its caring and professional staff, excellent care, and the personal approach of the manager. The home is described as lovely, with great staff, and the manager is highlighted as being very helpful. Former staff members have also shared positive experiences about working at the Nursing Home.