The hotel offers premium luxury rooms, prestige suites, St James suites, and opera suites with various views. The rooms combine traditional British design with contemporary French style.

Guests can enjoy iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre. The hotel's restaurant offers classic French techniques with the finest seasonal British produce. Afternoon tea and cocktails are also served in the hotel's exquisite lounges.

The hotel offers a luxury gym experience with state-of-the-art equipment, a spa with treatments by top brands, and a wedding suite for special occasions. The staff is skilled in the French art de recevoir, ensuring guests feel special and well taken care of.

The entire staff is dedicated to ensuring guests have a flawless and enjoyable stay. From front staff to housekeeping, the service is top-notch. The staff works as a team and is proud of their customer service, making guests feel welcome and well taken care of.