The hotel offers a good view of Parliament Houses and Big Ben, with a great location and views across the River Thames. It is also within walking distance to popular attractions like the London Eye and Sea Life.
The extraordinary service received at the hotel was a standout feature of the experience. The staff, particularly Irene at the front desk and Zoe at customer care, went above and beyond to ensure a terrific stay. Guests could use WhatsApp for support, clarity, and recommendations, which was extremely helpful.
The hotel offers good amenities, including tea/coffee facilities and a large bed in the rooms. The room size is reasonable, and the desk electric outlet can accommodate various systems. The swimming pool spa is also mentioned as very appreciable after a busy day in the city. The hotel is described as perfect and clean, with everything needed for a comfortable stay.
The breakfast at the hotel was described as top-notch, filling, and with a wide choice of hot food, delicious fresh fruit, and cereals. Guests could help themselves to the breakfast options, which added to the positive experience of staying at the hotel.
The hotel's location is convenient for sightseeing, with many attractions within walking distance. It is also easy to access transportation options from the hotel. The illy cafe at the ground level is mentioned as a great addition to the convenience of the location.
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