One reviewer mentions that the presumed manager was berating and speaking disrespectfully to her colleagues throughout their visit. This behavior negatively impacted the overall experience. The discourtesy seemed to be particularly directed at male employees of color, which is concerning and unacceptable.

Another reviewer expresses their disappointment with the high prices of drinks at the establishment. They feel that the price of a small glass of wine, approximately £11, is excessive. When combined with the cost of sharing small plates, the total bill can easily reach £100 with just one drink. This pricing strategy is seen as taking advantage of customers and not providing value for money.

It is important for the business to address the negative aspects mentioned by the reviewers. Improving the behavior and professionalism of the manager towards colleagues is crucial for creating a positive work environment and enhancing the overall customer experience. Additionally, the pricing of drinks should be reconsidered to ensure that customers feel they are getting fair value for their money. By addressing these issues, the business can create a more positive and enjoyable experience for its customers.