One customer had a negative experience when they visited the business to watch a women's football match. They ordered breakfast while waiting for the game to start, but it arrived barely warm. Furthermore, the customer's order was incorrect, as they were missing hash browns. Although they informed the staff and received the missing item, it took an additional 5 minutes, and by then, the customer had already started eating their lukewarm meal. During the match, the sound was barely audible, and the subtitles, which initially helped, were taken off in the second half. This left the customer disappointed, as the business had advertised showing the match but did not provide a satisfactory viewing experience.