One positive aspect of this furniture store is that they have a showroom and restaurant open during browsing hours, with checkouts opening at the end of browsing hours. Additionally, they offer a wide variety of modern furniture and home goods, and are committed to sustainability.

The customer service experience at this furniture store seems to be very positive. Customers have mentioned helpful and supportive staff members who go out of their way to assist with product selection and provide options. The staff members are knowledgeable, detailed, and willing to help customers with their needs.

Some tips for shopping at this furniture store include doing research beforehand to know what to look for and stay within your budget. It is also recommended to allow plenty of time and patience, as the warehouse is huge and the self-serve concept means customers are expected to find what they need mostly by themselves. Additionally, be prepared for potential transportation costs for larger furniture items.

Overall, I would rate this furniture store 4 out of 5 stars. It is a great option for budget-minded shoppers looking for affordable, modern furniture and home goods. The store offers a wide variety of products, commitment to sustainability, and helpful customer service. However, it is important to be aware of potential drawbacks such as some products being cheaply made and time-consuming assembly.