The staff are described as extremely helpful and knowledgeable. They offer excellent book recommendations and provide a high level of customer service. Customers appreciate their passion for books and dedication to assisting them.

Customers have described the atmosphere as amazing, stunningly adorable, and beautiful. The bookshop is known for its great selection of books and amazing interior, creating a lovely and calm environment for book lovers to browse and shop.

The bookshop offers author signed copies of the latest books, a gift wrapping service that is both excellent and free, and a back storeroom where staff can bring out more book suggestions. Customers have also mentioned receiving attentive and friendly service, akin to that of a high-end hotel.

Customers keep coming back to the bookshop because of its fantastic selection, knowledgeable and helpful staff, and the feeling of traveling back in time due to its historical significance. The bookshop is a must-stop for many, offering a unique and memorable experience for book lovers.