The museum regularly hosts events and activities for visitors to enjoy. It is set up as a Victorian middle-class home, providing a unique experience for guests. Guided tours are also offered to enhance the visitor's experience.

Wait times vary, with some days having no wait time and no reservation recommended. However, on busy days, a wait time of up to 1 hour is possible, and reservations are recommended. Overall, the museum is highly recommended for visitors of all ages.

Visitors can expect to see the chair where Charles Dickens wrote Oliver Twist and get a glimpse into his life and work. The museum is filled with interesting exhibits and knowledgeable staff who bring the iconic figure of Charles Dickens to life.

Visitors have described the museum as a lovely and interesting place to visit, with amazing and knowledgeable staff. The museum provides a dive into the past, offering a moving and exciting experience for all who visit. The gift shop is also a highlight, offering a variety of Dickens' books and memorabilia.