The animal hospital provides treatment for thousands of pets every year, offering appointments to registered pet owners. They offer Band A and Band B vet support based on means tested benefits received by pet owners.
You can register your pets at the animal hospital if you receive certain means tested benefits and live within their catchment area. You can register online using their registration form, and there is no limit to the number of pets you can register.
You can book an appointment through their online booking system, PetsApp. In case of an emergency or if you're unable to find a suitable appointment, you can call the animal hospital directly. If your usual vet practice cannot offer a convenient time, you may contact another hospital for an appointment.
For your pet's appointment, you will need to bring proof of your benefit, along with photo ID. If you do not have photo ID, you can bring a utility bill with your name and address. You will also need to bring a benefit award letter issued within the last 12 months.
The animal hospital collects donations of pet food and other items for their pet food bank. If you're struggling to afford food for your pet, you can reach out to them for assistance. They also accept referrals from frontline professionals or Citizens Advice for those in need.
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