The restaurant in Paddington has received several positive reviews from customers. One customer mentioned that they had the Côte de Boeuf steak and it was the best steak they have ever had, even surpassing their experience at Ruth's Chris in New York. The customer expressed gratitude to the server, Alessandro, for suggesting the dish and also providing recommendations for non-touristy places to visit in London. Another customer praised the outstanding service and the staff's genuine care for the dining experience. They also raved about the amazing food, particularly the Australian Sirloin steak, which they described as melting in their mouths.
However, there were also some negative aspects mentioned in the reviews. One customer complained about the restaurant's poor handling of dietary restrictions and allergies. They felt that the kitchen was not accommodating and even appeared angry when receiving feedback. Additionally, the customer mentioned that the replacement food served after others had finished eating was excessively fried and seemed to have been reheated. This suggests a lack of attention to detail and quality control in the kitchen.
In conclusion, while the restaurant in Paddington has received praise for its exceptional service, delicious food, and memorable dining experiences, there are areas that need improvement, particularly in terms of accommodating dietary restrictions and maintaining consistency in food preparation. Overall, it seems like a worthwhile visit for those seeking a delightful dining experience, but it is important to be aware of the potential limitations in certain aspects of the business.
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