The restaurant aims to work with local suppliers and small businesses, sourcing organic ingredients whenever possible. They also offer a policy where customers can pay whatever they like for their meal if they feel it did not provide value.

The restaurant allows customers to bring their own beer and wine without charging any corkage fees.

Customers who cannot afford to pay for their meal can volunteer some of their time in exchange for a good meal at the restaurant.

Customers can call the restaurant directly to make a booking, as they do not take bookings over email. The contact numbers for the Earlsfield and Honor Oak restaurants are provided for customers' convenience.