The food and drink offerings include a wide range of cakes and snacks, all served with tasty coffee. The food for adults is tasty, and there is a cafe next to the seating area where parents can sit and enjoy a cuppa while watching their kids play.

The theming of the soft play space is absolutely fantastic, especially for visitors who are fans of a certain band. The place is clean, with plenty of space and different areas for children to play in. There are climbing structures, spongy ladders, and a toddler area that kids of all ages can enjoy.

The staff are described as friendly and helpful. They are efficient in coordinating parties and ensuring a positive experience for visitors. The security guard is particularly praised for being amazing and quickly addressing any concerns or incidents that may arise.

There is plenty of seating for parents, a room for birthday parties, a baby change room, and toilets. The place is well-located near other attractions in the area, with parking available out front. The entry prices are considered good value, and there is a timeslot given on entry to manage the flow of visitors.