Drivers have found it reassuring to have contact with the dispatch team throughout lockdown. They can talk to someone whenever they need them, providing a sense of support and assistance.

The driver management team has been very helpful to those who may not be very good with technology. They have assisted drivers in tasks such as renewing their taxi badge and processing their applications, making the process easier for them.

Drivers are provided with a simple to use system that makes it easy for them to earn money. They receive a full induction when they start and can talk to the management team whenever they need to, ensuring they have the support they need.

Drivers who have joined from other operators have found the management team to be fantastic. The on-boarding process was very quick, allowing them to be on the road earning money that same day.