Best Michael Kors Stores Liverpool Near Me

Michael Kors Outlet Beaverbrooks Ernest Jones Goldsmiths Ernest Jones TK Maxx Goldsmiths - Official Rolex Retailer H. Samuel Harvey Nichols Liverpool John Lewis & Partners TK Maxx

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1. Michael Kors Outlet - Little Stanney

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· 379 reviews

Unit 150 Kinsey Rd, Ellesmere Port, CH65 9JJ, United Kingdom

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Michael Kors Outlet: what do users think?
charl oman: Great store and amazing sale prices. Purchased my first Michael kors bag today. But I have to give the store a one star due to the person who served me named ‘Olivia’. she was horrendously rude, if I did not want my bag so bad I would have left without purchasing. Disgusting attitude by this women and for what reason I don’t know! It was not only to me but also the customer ahead of me. She needs a good telling off and some courses on customer service. Silly girl.I’m only able to identify her as Olivia due to the name on the receipt.
Lee Rielly: A lovely shop with a wide range of products…We were greeted as soon as we entered the store and asked if we needed any help - we didn’t as we were just having a browse, my partner was in the market for a new purse.We had a look around the handbags and purse section which was all presented brilliantly, everywhere was clean and the lighting really makes the products pop which is great.There’s some brilliant offers to be had in here and you can find some great savings compared to RRP.There’s also a pretty large men’s section which is great, there’s a good selection of clothes and accessories - again with some great savings to be had!The staff were lovely and although we didn’t need any assistance on this visit, it was clear to see that they were more than happy to help anyone who came in, I observed one member of staff showing a lady around a multitude of products because she had restricted vision.
Ben Dykes: DO NOT VISITRefusing to refund for a faulty product. A very rude staff member dealt with me who just wanted to argue in front of other customers, all they could do was give me store credit, i willnever be shopping there again after my experience so store credit is no good to me. The refund policy sign was covered and when i asked about this she moved the items covering it and said it should have been on display. Trading Standards have been informed.DO NOT VISIT
Billy-Joe Rawlinson: Terrific Shop! Always a bargain to be had!
Hanes T: Bought a bag packed to find out it has several scratches on the buckle when i got home.
T.C Uk: I bought my Michael Kors watch in last week from Cheshire Oaks.The lady is working her name is Denika she said she is the manager in the store. what actually she done with me, I bought a watch and it is suddenly comes out the straps. she said what I'm doing with the watch. She starring like as angry lady . the problem is how she behaved like that as a manager with customer. she isnt deserve the Michael kors job. How Denika as a store manager, she need lesson for how speak with customer.Without problem customer can’t go the store. I have valid receipt
Jodie Sharley: Great help from the staff, even ensured I got the best of the product I wanted, it was really nice to have nice customer service, it's so refreshing and I can only thank the staff for being so helpful
James Bromilow: Great prices on a wide range of gifts My Daughter saved over £300 ponds on a hand Bag
Hubashia Ali: One of my best, highly recommended.
Philip Porter: Excellent polite and courteous. Well displayed items lovely clean and bright
Gary Allanson: Went into Michael Kors at Cheshire Oaks to buy a birthday gift for our daughter, Yao asked if we needed any help which we did as a bag on display was shown to us but the colour I wanted wasn't amongst them, Yao found one in black for us in the back which was great, we bought the bag and our daughter is very pleased with it
Martin Cooper: The Mrs loved it
maddy7869: Helpful and friendly staff.
Mark Donohue: Limited selection, but great prices
Amie Fox: Recently we popped in Michael lots which is my favourite shop literally picked a few things up which I was loving . But the server was so helpful even tho she was serving helping me she was doing the same with the other customers at the same time , so polite big credit to there team . That’s was you call service big smile polite big help to on which to decide to get . Xxxx thank you tia making my day xxx 😘
Ming Yip: Good staff love dogs
Sue Lindale: 19.1.2022, Dreadful.Purchased slippers that were faulty and refused a refund, was fobbed off with a store voucher, though they did offer an exchange, but I was put off by them being faulty in the first place. Was informed a squeaky slipper was not a fault. They were new , still in box with receipt, had them less than a week. The left slipper was perfect, the right one squeaked when you walked so didnt wear them. The manager sent the store assistant twice to refuse my refund instead of dealing with me. My credit note receipt states my reason as changed my mind, and original receipt was kept by the store. NO I didnt change my mind, they were clearly faulty and probably now back on your sale shelf!! !The law states:-Accepting returns and giving refunds: the lawYou must offer a full refund if an item is faulty, not as described or does not do what it’s supposed to.Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price.Clearly this store does NOT care about trading standards or law
Marlon Mckay-Fox: Great shopping experience. Excellent staff!
Michael Topping: Very good prices and excellent quality
Christina Davies: I got a handbag from here and really pleased with it use it every day. Feel proud with it on. Hoping to go and get another one after Christmas. Nice today shop.
Dave Clegg: Great deals on the run up to Christmas.

2. Beaverbrooks - Liverpool

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· 88 reviews

67 Elliot St, Liverpool, L1 1LR, United Kingdom

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Beaverbrooks: what do users think?
Gemma Liptrott: I popped in to browse wedding bands at Elliot Street and was greeted by Amy. It was a great personal experience and I really appreciate the info and options I was given. Thank you.
Kelly Ololo: Lovely atmosphere at Liverpool town centre. 😍🤗
KYA Beloved: Staff are so lovely, and even in my scruffy, Im treated like a queen
Dolores Pooley: Their prices way to high
Michael Headley: Quality items and quality service .
Alison Smith: Nice quality jewelry. Pauline went to no end of trouble to get us exactly what we needed and had meaning not just pretty.
Mike Lawrence: Five star experience perseco and choc 👍
Matt C: I bought a watch from the shop recently and had great service from Aaron - a super-nice guy and really helpful. He adjusted the bracelet and got the perfect fit first time round as well. I'd be happy to return anyway and make another purchase from this store!
Arun Sebastian: Nice staff and collection of all luxury watch brands including Cartier, Longines, Armani exchange, Gucci, boss etc.definitely recommend for a premium experience and assisted buying .staffs were super friendly and always happy to answer your questions. Jewellery section is also there.
John Nightingale: Excellent service. A pleasure to deal with
John Marriott: Helpful staff made my fiancée ring has been great so me and her got engaged for nearly 5 months
Karen Casey: Brilliant staff friendly and attentive nice jewellery shop a name you can trust
Janice Gallagher: Absolute brilliant service from the girls at the liverpool branch. Maria was an absolute gem and a pleasure to deal with. BEAVERBROOKS these girls are a credit to the company. I love my watch. Will definitely come back. Xx Jan & Andrew
Marie Naylor: Assistant who's name was Marie gave ll0% care and service my friend purchased a beautiful necklace for herself in a saffire and diamond setting
Chelsea Flower: I had such a wonderful experience here today, not only was did I find exactly what I was looking for but the staff were so friendly. The man who looked after me today had only recently started but he was very well informed and helped me find the most beautiful gift for my partner. We had a lovely chat and I regret that I cant remember his name but 5 stars to him and many thanks!
Liam Gale: Purchased a longines Conquest Heritage today and dealt with the wonderful Pauline. Great customer service all round, she's a credit to the company.
Ian Craig Percival: Called into the Liverpool store to buy a Boss leather bracelet. Received exceptional customer service from Amy.I will definitely be back and would highly recommend.
John Bruce: Friendly and helpful staff.
Cass: Wonderful staff - a great store!
Robert Byers: Never bought anything but well looked after.
Annie Graham: Always 1st class service especially from our favourite assistant Kit

3. Ernest Jones - Liverpool

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· 51 reviews

5 Parker St, Liverpool, L1 1DJ, United Kingdom

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Ernest Jones: what do users think?
Alisha Jindal: My original engagement ring broke and it was replaced/ fixed quickly. The staff was lovely and amazing! The new ring I picked was even better. Laura and Heather have been invested in getting our special sentimental ring sorted. Would 100% recommend the store and the staff is brilliant.
liz kelly: Great service from staff, lots of jewelry watches at reasonable prices
Pablo Suarez: Great service and treatment whilst there.
Julie Sudworth: Had a ring cut from my finger today that I was unable to remove.The staff were absolutely lovely and very accommodating.Even the jeweller assisted as my ring was being stubborn!I would highly recommend this shop for an attentive and friendly service.Thankyou! 😍
John Fowler: Bought an engagement ring, very helpful lady ( can't remember her name, sorry) even let me sign up with my email and received 10% off, Thank you
Dave P: Wonderful experience in Ernest jones, Heather and the staff where wonderful, would definitely recommend!.
George Graeme Allen: Heather and Olivia treated me proper. Got me sorted with me engagement ring so efficiently. Gave me all the information i needed and made my life easier to make a decision.
Valerie Shiels: The staff here are absolutely fantastic! So friendly and helpful. We are so happy with our rings. Thank you!
Keith Roderick: Staff friendly and professional nothing too much trouble
Edwina Hirst: Poor service….don’t bother going in at 3:50pm as no one will be interested in asking if they can help you.
Stephen Freeman: Can't thank Olivia for helping me to today in your store for helping me pick birthday present for girlfriend, lovely assistant credit to your store
Tracey Linton: Extremely friendly and helpful staff
Clair Wing: Lovely helpful staff
Kevin Malone: Again the staff were great, only there for ten minutes and got everything I was looking for.
Raymond Wright: My Wife bought a wedding set here service is outstanding they didn't have her size in stock and said they would call if her size came into store they searched all of their stores and had a ring set sent to original store and called her to view a possible purchase. They also offered a free alteration service and are having the rings altered to fit her tiny fingers. Staff are professional and helpful throughout the whole experience
Valerie Nicholson: Helpful staff
Jennifer Topping: Our wedding ring shopping had been a horrible experience with unhelpful store assistants in other shops and we were ready to go home empty handed when we were lucky enough to meet Lauren in this store. She was wonderful ! She was knowledgeable and super helpful and on seeing how upset I was,went out of her way to make, what after all should be a memorable and happy experience, positive and pleasurable. 2020 brides are not having it easy but this lady used her exceptional customer service skills and her warm personality to change our day. I can’t recommend Lauren highly enough. She is a diamond.
Daniel Turner: Great experience
John Abraham: Very helpful staff
Paul D: Very helpful and friendly staff. Had no arguments or fuss when returning item for which the gift box had been damaged on collection. Nice range of items.
Melis: Excellent customer service by heather and Kathryn very helpful and friendly, went above and beyond for me with my purchase cant thankyou both enough, would highly recommend this store

4. Goldsmiths - Liverpool

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· 113 reviews

21-23 Church St, Liverpool, L1 1DA, United Kingdom

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Goldsmiths: what do users think?
Michael Dore: I visited the Liverpool Church Street branch to buy a watch. The service from Ian was excellent, he was very knowledgeable about the range of watches and very patiently helped me select the right watch. I have bought watches here before and would definitely recommend this store for the range of watches available and the standard of service.
Conway Gittins: Terrible service here, went to look for 2 new watches for me and my spouse and immediately was laughed at by a young girl working there while she looked us up and down clearly making comments about us to another employee.I’ve always had good experiences in many goldsmiths shops but this was very disappointing, they lost out on a potential sale and also possible future sales from us, unless your face fits the bill do not expect to be treated with dignity you’ll only leave feeling belittled and insecure.
Steven lomas: Barry thank you for ordering our his and hers tissot prx watches a few weeks ago! Ian in store made appointment swiftly and was an absolute super guy from start to finish ! 5 stars are not enough for this service I wouldn’t go anywhere for jewellery and watches guaranteed the best every time. Thank you boys catch you soon - keep up the amazing customer experience!
Colin Alcock: Bought an omega with the help from Leroy. A great guy, lots of patience from him as I was struggling to decide. Would highly recommend.
Peter Hadley: Good professional advice given. Willing to obtain watches for me to try out
Penni O’hare: I had a great experience when purchasing my watch, all staff very helpful and kind.Staff member Leroy was excellent with great customer service.
ella obrien: I went into the goldsmiths store knowing which rings I wanted to try on with my engagement ring. Libby had them all waiting for me, I tried them on but I think she could tell I wasn't 100%. She went & pulled out something I wouldn't of even choose & fell in love with it. Everything was 10/10. Thankyou Libby x
Anna Edwards: My Mum and I recently visited Goldsmiths in Liverpool Church Street. As usual exceptional service from Laura.A lovely member who never rushes us and is a credit to the company.Goldsmiths is always our first choice for jewellery. They never fail to impress.
Greg Cranham: Excellent customer service skills, definitely recommend.
Rick Nimbley: Great experience and Leroy was super easy to deal with.Would return there again vs other stores I’ve visited.
Sue Wakefield: Courteous, attentive staff. No sales pressure. Most definitely recommend.
Carolyn Dentith: Dreadful customer service. I needed a ring re-sizing and walked in to a practically empty shop with staff standing around, no acknowledgement from anyone. Not even a smile. I stood looking and feeling very awkward until a pleasant young lady came out and asked if she could help. She asked me to sit down and said that someone would be with me shortly. I didn't mind waiting and sat for a short while whilst overhearing mutterings between staff that they were too busy. The young lady then came back over and asked me to come back another time! I've previously had my watch serviced here but won't be doing so again. I'd give 0 Stars if I could.
Amanda Sheppard: A beautiful store with excellent customer service from the team. We were made a drink and sat down to consider out options, as it was a considerable purchase we were not rushed and actually walked away for a time to reflect and went back later that day. Thank you to Leroy at Goldsmiths, he had a lot of knowledge and experience with the products we were looking at and gave honest opinions. Perfect.
Emily Gainer: Wow what can I say..the service here has been amazing! My now fiancé got my engagement ring from here and Leroy was amazing. When we went in to get it re-sized Lauren was fantastic and made us feel very special. The final cherry on the cake was that the ring was back within 2-3 days which is outstanding! Thank you and we will definitely be back x
Graham Thonpson: Lee the manager was very professional an helpful and sorted out a previous problem thanks
Mayra Gomes Photos: Very disappointing experience. I’ve got a chain bracelet as a present that was supposed to be solid gold. First the bracelet came as one size and the company informed me it would cost 75£ to resize it, they only sell it in one size (around 22cm). They also Offered me a refund but they would charge me 45£ to polish the item. I ended up taking it to a jewellery maker to resize, payed 15£ and was told the bracelet was hollow. I will never buy from or recommend this place. The jewellery selection is very limited, overpriced and ordinary and costumer service doesn’t cater for customers needs.
Will Owen: If you need to buy a watch, please go and see Tom Kelly at this store. He has helped guide me towards buying the right watch. Can't recommend the buying experience enough, thanks Tom.
Hammad Leghari: Great staff and service. Always get looked after whenever I've been to the store.
Sopa Ait: Took a gold chain for repairs. The customer service was outstanding and repairs done to a high standard.
Sandie Thomas: What super customer service from Laura and Lee, no pressure to purchase and a super cup of coffee :)
Lee Banawich: I purchased a watch through dom looked after me has soon has I walked through the door great friendly service couldn't do enough for me and the manager Lee was great aswell pleasure too shop at goldsmiths would highly recommend great service and staff thank you

5. Ernest Jones - Liverpool

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· 52 reviews

Unit 53C, One, 67 S John St, Liverpool L1 8BU, United Kingdom

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Ernest Jones: what do users think?
Libby McCarthy: Sophie was amazing, she was completely understanding of our situation and helped us to create a bespoke ring perfect for our engagement. She made us feel completely at ease and was not at all judgemental about our decisions (other jewellers had been!). She has kept me up to date on the progress of my bespoke ring and I’m so excited to get it in a few weeks time! Thank you Sophie, you’ve made our dream ring come to life! Xxx
Callum L Grady: Ernest Jones is a prominent jewelry retailer located in the bustling Liverpool One shopping center. As a renowned brand in the industry, Ernest Jones offers a wide variety of jewelry options, making it a prime destination for those seeking luxury, elegance and quality.One of the standout features of Ernest Jones is its impressive selection of stunning diamond pieces. The store boasts a diverse range of diamond rings, earrings, necklaces and bracelets, catering to all tastes and preferences. The craftsmanship and attention to detail showcased in each item are truly remarkable, reflecting the brand's commitment to exceptional quality.The shopping experience at Ernest Jones is also highly commendable. The staff members are well-trained, knowledgeable and friendly, always ready to assist customers in finding the perfect piece or answer any queries they may have. Their expertise in gemstones and jewelry allows them to provide valuable guidance throughout the purchasing process, making it a seamless and enjoyable experience for customers.Furthermore, Ernest Jones ensures a luxurious and inviting atmosphere within the store. The beautifully designed interiors exude a sense of elegance, creating a conducive environment for customers to explore and appreciate the exquisite jewelry on display. The store's layout is well-organized, making it easy to browse through the wide array of options available.A noteworthy aspect of Ernest Jones is its commitment to ethical sourcing. The brand places great emphasis on ensuring that each piece of jewelry is responsibly sourced, with due consideration given to the origins of their diamonds and precious metals. This commitment to ethical practices adds to the overall appeal of the store, allowing customers to make their purchases with confidence and peace of mind.While they primarily focus on diamond jewelry, they also offer a selection of other gemstones, including rubies, sapphires and emeralds. This diverse array of gemstones allows customers to find unique and personalized pieces that suit their individual styles and preferences.Overall, Ernest Jones is a stellar jewelry retailer that offers a luxurious and pleasurable shopping experience. With its exquisite diamond pieces, knowledgeable staff, ethical practices and inviting atmosphere, it is undoubtedly a destination of choice for individuals seeking high-quality jewelry in Liverpool. Whether you are searching for the perfect engagement ring or a timeless gift, Ernest Jones is sure to provide an unparalleled selection and service.
Charles Breden: It must be the only shop in Liverpool I know that sells no that sells mantle clocks but you don't need a battery just wind it up and it's a perfect clock
Pablo Smith: Got our wedding rings from here. High quality jewelry with reasonable prices. Nice staff, been there a few times over the last few years but staff are always different people for some odd reason.
Kate O'Sullivan: Great experience at this store with Belinda & Kai, really helpful staff that went out of their way for us
Mark Kirwan: Very good experience. The staff were very knowledgeable and helpful and happy.
sandra aranda: Brilliant customer service! Caroline provided very professional service and she was super nice too. Well done!! 😊😊
Tim Hughes: Bought my dream watch from these guys and I couldn't have been treated any better. Very friendly, professional and couldn't do enough for me. Thanks guys👍👍👍
Joseph Barrett: Good staff
Naz: Disrespectful employees, I was trying to explain an issue I had with 120 pounds bracelet that tarnished in less than a month, began to argue with me and tell me I wasn’t right and the bracelet is obviously going to get scratched because of the design of the charms, wasn’t interested in what I had to say. In addition to this I got ignored whilst employees would just go into the back after they had finished with another customer and saw me waiting and didn’t return to ask me if I was interested in anything. He then said there’s nothing he can do other than send it back to micheal kors, don’t understand why you’re selling low quality jewelry and then can’t deal with the issues that come along. I will never shop here again.
Diane Lee: Kai was so helpful and professional and gave excellent service
Ryan Goodwin: Great customer service! Wife is delighted with her new rings.
Vicky Shea: In-Store service is fine...but try dealing with their customer service on the phones...its absolutely abysmal...they lie time after time and expect you to wait indefinitely for wedding rings to be delivered. I cancelled my order and went elsewhere. My advice is read reviews carefully before you visit Ernest Jones.
Danny Cliff: Wandered L1 looking for jewellery stores. Went in a handful of them and my last was Ernest Jones. Elderly guy greeted us, he had charisma and confidence. He was attentive and talked through details about wedding rings. Most importantly he didn't hesitate to letting us try on a few. This was very different to Goldsmiths. It's a shame because on this occasion I gave Ernest Jones my money on the basis of the customer service. And I'm happy to say I pick my wedding ring up in a couple of weeks, hopefully from the same guy who gave me such good customer service
Dixie Mays (MyTenantRent): Do not bother trying to get your watch repaired here. They have had mine for 6+ weeks now, it's a simple bracelet repair and I have provided the links. No communication, and when I called to express my concern, Jenny clearly could not be less bothered. Very disappointing.
Susan Martin: Helpfully informative staff
Ann Riley: The watch repair company have failed to reply to a number of emails.They don’t reply to my husbands calls.
Lucy Thomas: Visited here in October with my partner to look for engagement rings. Ollie helped us. I tried on every ring in the shop I think. Ollie was lovely, patient and extremely helpful. My partner proposed at Christmas with a gorgeous ring. It was purchased from Ernest Jones but online due to lockdown. Will definitely go back to Ollie soon to buy our wedding rings!
jon atkinson: Went looking for a replacement wedding ring today and couldn’t really see one that took our fancy although Ralph the manager was more than helpful he even gave the one I had at the moment a free clean which looks like new now. We originally bought our weddings from here and after the great service today looks like will be back again for more
adrian holmes: I visited the store today take Tissot watch battery replacement I asked her price she was approached to me with the answer tell me the price when said it was a bit dearer than another place all she turn round was to me and said we'll go to the other place go to goldsmithsnot a good answer when the etel here regular customers to go to other stores is it jokingly said it was only but you still adamant to go to the so your loss I'll spend me money in another watches and jewellery

6. Mulberry - Liverpool

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One, John Lewis, 70 S John St, Liverpool L1 8BJ, United Kingdom

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7. TK Maxx - Liverpool

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· 2062 reviews

51-53 Church St, Liverpool, L1 1DE

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8. Goldsmiths - Official Rolex Retailer - Liverpool

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· 145 reviews

2 Paradise St, Liverpool, L1 8BQ, United Kingdom

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9. H. Samuel - Liverpool

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· 260 reviews

One, Unit 43A, 37 S John St, Liverpool L1 8BU, United Kingdom

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10. Harvey Nichols Liverpool - Liverpool

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· 185 reviews

ONE, 16 Manesty's Ln, Liverpool L1 3DL, United Kingdom

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11. John Lewis & Partners - Liverpool

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· 2633 reviews

70 S John St, Liverpool, L1 8BJ, United Kingdom

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12. TK Maxx - Liverpool

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· 853 reviews

Unit 10, Speke Retail Park, Penketh Dr, Speke, Liverpool L24 2WZ, United Kingdom

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