At the River Lodge departure point, guests can enjoy a bar, reception room, and outdoor terrace overlooking the River Trent. There is also ample free parking available.

Daytime cruise packages include a quality meal, live informative commentary, and a cruise companion map to enhance the experience.

Evening cruise packages include a 3-hour cruise, entertainment, and a quality meal for guests to enjoy. Guests can dance to their favorite music, relax with a drink from the bar, or simply take in the enchanting atmosphere of the River Trent by night.

The business aims to deliver the best possible service to all passengers by being innovative, courteous, attentive, and displaying name badges for easy identification. The purpose-designed leisure cruisers comply fully with health and safety standards.