Best Physicians Pediatric Surgery Leicester Near Me

Aisha: I have had great experience with this centre. Econsult form to book any appointment is so very convient, the appointments are always dealt with on time. Dr. Sana Fazil in the practice is amazing. She is patient, kind, polite, and professional. She listens to your concerns properly and while giving advice, she explains everything to you in layman terms so as to educate you on the matter as well. She even picked up on an underlying health condition something I hadnt paid attention to and referred me appropriately. Definitely will recommed her to anyone. Other GPs in the practice Ive had appointments with are empathetic and equally capable. Very satisfied.

Jane Hatt: As an elderly couple, new to the area, we have found all aspects of this health centre excellent, caring, knowledgeable and accessible.

R- S-: Great service from Caroline, one of the practice pharmacists. Very patient and helpful.

R M: Not sure why they bother with appointment times since they always make you wait. I’m typing this while waiting for appointment. They once had me waiting for 30 mins with no explanation.

Shailen Thakrar: I've received nothing but excellent care from the team at VPHC.For those rating it low, you really should see how bad other practices are - This one is superb by comparison.The e-Consult forms make it simple to get an appointment with none of the frantic 8am calling like at other places.

Georgia Manton: Now have to use online forms to book an appointment. The practice is so impersonal now.Not only that but I had to wait an ENTIRE MONTH just for a 10 minute phone call.The GPs are usually quite good but the lady I talked to today seemed quite dismissive of my issues and I only made an appointment because the NHS website said I should. I am in incredible pain she told me it's common (even though it's not).

Beri: I have used VP Health Centre for several years now. Excellent GP service, the appointment system is easy to use, the staff are always professional, the building is clean and quiet and the Drs I have engaged with have all been professional and attentive.I appreciate the excellent medical care, so thank you all!

Izzy: I was in severe pain requested medication staff then rang argued and was rude with me about giving me medication for the pain witch is unbearable btw. Refused to give me the medication then to be spoken to rudely by an doctor who told me go hospital and put down the phone witch is absolutely disgusting considering your a healthcare clinic witch people come for help it’s ridiculous. If I am having on going issues & pain still witch Im ringing to tell you about that isn’t for a person who works on the phones behind a desk to judge and make the decisions if I need the medication our not that’s absolutely absurd to then just to get through to a doctor to be rushed off the phone and spoken to rudely and told go hospital and put the phone down by an young male Indian doctor. What kind of receptionist and doctors refuse there patients medication when they have on going issues and I can 100% confirm it’s the same thing iv had for years to be told and judged by someone who knows nothing about my condition and what’s going on in my body. From looking at the comments you need to hire new staff you can not treat human beings this way when we they are coming to you for help. Requested medication again now having to wait 4days and making me go in and talk to someone witch means left in pain again. Your establishment is ridiculous and needs sorting i Do not recommend to anyone because if you was to have a illness or be in pain your not likely to get the help or pain relief you need avoid this place the audacity of these people.

V Raj: Rude receptionist. Sounded very condescending on phone. Doctors were great. The management wasn't. 111 referred me for urgent GP appointment, receptionist said its not possible and I have to book through some website. I am in severe pain and they couldn't even book a 5 mins call with GP. Very pathetic management. I only joined here since I was a student at University Of Leicester. I don't recommend new students to join here. Very disappointed with the management. Change your receptionist. Please train them how to treat patients properly. You have disclaimer everywhere saying that patients should not speak loudly or angrily with your staff and won't be tolerated and zero tolerance policy. The same applies for your staff as well. They are not gods. Planning on changing to another GP.Edit 1: 21/03/2023The doctor gave me a new medication for my illness, but it was not available in the UK. When I went to various pharmacies, they told me it would take at least 28 days to restock the medicine. They suggested that I speak to my doctor immediately because it was a psychiatric medication. I tried to contact my doctor six times since yesterday, but they were not responsive. As a result, I have been without medication for over a week, and I am experiencing withdrawal symptoms. It is frustrating and disappointing that I have to plead for medicine, and I feel disgusted by the situation. The administrative staff should display basic politeness by informing the GP of my situation, but they did not even attempt to make any effort to do so.

Sara D: All the staff are excellent and I never have to wait too long on the phone, I’m very satisfied with my care at this practice.The use of an online form to book appointments really is great and a lot easier than having to ring up in a long queue like at my last GP. A lot of people seem to be confused about it in these reviews, it might be helpful if you clarify that you can’t book an appointment over the phone unless the website directs you to.

Good Vibes only: Just avoid seeing Dr Mandalia. She is never keen on helping you.

Tylah Wright: Reception staff not helpful at all, they also never acknowledge you when you walk in. I’ve just called for an appointment for my son which is urgent, and it 9.15 and they are fully booked. Also the nurses are very patronising. The doctors are generally quite good, especially Dr Andrews.

Vishal Patel: Fantastic Service, a warm welcome, and you can access other facilities. This Medical Centre always communicates with you. It shows they care.

Laura Kanbour: practically impossible to get to see a doctor, even when insisting a matter is urgent and you need to be seen as soon as possible. no one takes you seriously and you have to go through the lengthy online form process instead of being able to just talk to someone directly, resulting in delays of multiple days if not weeks until a problem is solved, if it even happens.

Ola K: The lady in the reception saved my life! She managed to register me within 10 minutes while I was in an emergency situation, I believe her name was Habiba. She was so lovely and nice as well!

Blue Velvet: Dr Mandela is not genuine person.

Haleigh Gregory: The receptionists are the downfall of this health centre. The fact that Victoria park health centre is the GP suggested by the university of Leicester is ridiculous given the service provided here. I recently had to visit A&E, where the service was also terrible, and when I finally managed to get through to a doctor instead of asking me about the pain I was complaining about she asked me why I went to A&E and 111 before the GP as if that was the primary concern. After this call the doctor told me to call the reception to make an appointment where I was able to without filling out the online form. I had to call again today to make another appointment as I am still in pain and the receptionist was rude and said I have to fill out the online form instead of her making an appointment for me on the phone whilst I had her there. I filled out the form for it to tell me to call and make an appointment meaning it was a waste of time. The fact that you can only make an online form for one problem is ridiculous. In other encounters the receptionists have tried to diagnose me instead of letting me speak with the actual GP. It’s a joke that this is the GP actively recommended to students.

Sheila Hanley: Just been into the surgery & spoke to a lovely lady on the desk called Jessar. She was very professional & so helpful. I have been in previously & the receptionist was quite abrupt & rude. What a difference. Here's 5 stars for you Jessar. Thank you.

amanda joyce: Filled in their online form to request an appointment. Could not complete form as it said I needed to speak with someone today. Rang surgery to speak to someone and was told it could be 48 hours until I could speak to someone let alone get an appointment. Just ridiculous. No wonder A & E departments are full of unnecessary conditions.

Callum Hearne: I have had to visit here several times over my few years as a registered patient and every time the service has been fantastic. Their system, once you know how to use it, it wonderfully efficient - they direct most people to use their web portal in order to give you advice on whether an appointment with your GP, self medication at home, emergency medical care or something else is appropriate for your symptoms. I have never found this to be in error, and one time in particular it directed me to A&E rather than a GP appointment which I would have otherwise wasted my time on.Receptionists are always professional and courteous and every interaction with medical professionals has been fantastic. The staff are clearly well trained and knowledgeable and I have found the GPs and nurses to be empathetic, professional and efficient.