The film lab collects chemical waste using a Metafix filtration system, which filters the chemicals for safe disposal. They also recover silver from the waste to be used in other products. Additionally, they sell metal film canisters for reuse and donate the proceeds to a local charity.

Customers can create an account through the loyalty program and earn points with each order. These points can be redeemed for free film developing once enough points are accumulated. Additionally, customers receive a discount on their next order when their photograph is featured on the lab's Instagram.

The sister company aims to provide a supportive environment for people of all backgrounds to learn, share, and practice analog photography. They offer online resources and access to facilities such as cameras, darkrooms, and scanners to help individuals start creating photographs.

The film lab is run by a team of friends with a passion for film and over 15 years of experience in the photography community. They are dedicated to supporting photographers of all levels and providing a trustworthy lab for film processing.