If it rains consecutively for more than 2 hours, resulting in the closing of the inflatables for at least 2 hours, visitors with pre-booked tickets will receive a complimentary 'Return Pass' to visit the outside park before a specified date. This guarantee ensures that visitors can still enjoy the park even on stormy days.

Visitors have described the park as a great family destination with good value for money. They have praised the indoor play area, the variety of indoor and outdoor activities, and the overall experience of exploring, playing, and having fun. Families have returned year after year, highlighting the park's appeal to kids of all ages.

The park offers a mix of indoor and outdoor activities suitable for families with children of all ages. From the Playhive indoor play area to the Enchanted woodland trail, maze, and outdoor play areas, there is something for everyone. The park is open during school holidays and major events, providing families with opportunities to create lasting memories together.

Visitors have consistently praised the park for its range of activities, cleanliness, modern facilities, and overall fun experience. Families have enjoyed the challenge of the maze, the excitement of the outdoor play areas, and the convenience of the indoor picnic area. Many have expressed their intention to return due to the positive experiences they have had at the park.