According to visitor reviews, some highlights of this garden include outstanding, world-famous gardens, a fantastic lighting experience at the Glow event, lovely spring colors, and a calming effect that makes visitors want to stay longer. The alpine house is also recommended as a star attraction.

Visitors can find well-maintained and easy-to-find facilities at this garden, including clean restrooms, a dog-friendly environment with lots of trails, and indoor and outdoor picnic areas. There are also play areas for children, Betty's tearoom, and lovely gift shops with craftspeople on site.

This garden hosts all year round events, including a pre-Christmas trip, the Glow event with magical lighting effects, and an Easter egg hunt for children. There are also Japanese exhibitions with original Japanese quality goods on sale at great prices.

Visitors can save 25% on their first year by becoming a member of the leading gardening charity in the UK. Membership offers free entry to the garden and discounts on events and facilities.