All of the Ground Floor is wheelchair accessible, including the main areas and galleries of the museum. There are disabled parking spaces at the rear of the building with access via a ramp. Toilets, disabled toilets, and baby changing facilities are all on the ground floor. Large print labels are available for exhibitions and handling boxes are available for visually impaired visitors.

On the ground floor, visitors can find toilets, an accessible toilet, and baby changing facilities. There is also a selection of snacks and hot and cold drinks available for purchase. Additionally, there is a shop on the ground floor selling items and crafts.

There are rooms available for private hire at the museum. Additionally, workshops and events are held at the museum, such as painting workshops and children's trails. Visitors can contact the museum for more details on upcoming events and workshops.

Visitors can sign up to receive the latest news and events from the Calderdale Museums service. This way, they can stay informed about upcoming exhibitions, workshops, and other activities at the museum.