The biggest concern mentioned by customers is the fact that there is usually only one person working behind the bar. While the service is good, customers feel that it is unfair for one person to handle all the responsibilities at once.

Customers appreciate the overall experience at this pub. They enjoy the atmosphere, the service, and the location. The pub is described as great and customers have a positive impression of it.

Customers suggest that more staff should be on shift at the pub. They feel that having only one person behind the bar is not fair and that additional staff members would help distribute the workload more effectively.

Overall, customers have a positive view of this pub. They love the atmosphere and enjoy their time there. While there are some concerns about staffing levels, customers still consider it a great place to visit.