The specific issue that was resolved by the computer shop was a faulty On/Off switch on the customer's laptop. The issue was diagnosed and replaced within 72 hours at a decent cost.

The communication and customer service at the computer shop were described as very helpful, knowledgeable, and excellent. The staff took the time to explain things clearly, provided accurate diagnostics, and were extremely helpful.

The quality of the repairs done by the computer shop was described as high standard and at a decent price. Customers were delighted with the repairs and the service provided by the staff.

Yes, customers highly recommended this computer shop to others for their excellent service, technical skills, personal touch, and professionalism. They also mentioned that they would definitely recommend the shop for all computer requirements.