Customers can expect a very clean and welcoming environment with excellent customer service. The staff is knowledgeable and helpful, providing a great experience for visitors. Customers have praised the staff for their understanding and patience, especially when explaining technical issues in a way that is easy to understand.

Customers can buy products online and select a time for pick up at the store. They can also visit the store in person to shop for a wide range of accessories designed for Apple products. Additionally, customers can join free sessions at the store to learn more about their favorite Apple products.

Customers can book a one-to-one session with a Specialist for personalized assistance. They can also access Genius Support for technical issues, trade in eligible devices for credit, and get help with setting up or transferring data to new devices. Sign language interpretation is available through video service and in-person interpreters can be arranged by request.

Customers can find the Apple Store in Birmingham's opening hours, contact information, and weekly calendar of events on their website. They can also call the provided phone number for more information or to schedule appointments. Additionally, customers can visit the store in person to get hands-on assistance with their Apple products.