Best Hotels Celebrate Birthday Couple Dudley Near Me

Phill Everitt: Poor and more.Rooms: 1/5|Service: 1/5|Location: 1/5 …More

stub mandrel: It's a sad hotel that feels like a few helpful staff are trying to keep people happy as the place quietly disintegrates. Bodged repairs, awful wifi, no restaurant and just feels tired. Apparently, it was thriving once, now a cheap stopover. Mattress felt about an inch thick. Smoke detector swinging from ceiling. Appaling view. But it was clean and the staff were helpful. And cheap. And crazy mirrored alcoves in the coridors.Rooms: Basic...Safety: Not sure it's a place I would feel safe if I was a lone woman.

ROBERT SCOTFORD: Sorry to say since my last visit some years ago this hotel has really gone down hill I was there for 3 days and saw no sign of life at all in the restaurant food wise decor very dated and well worn ....should imagine it's a good contractors hotel not recommended for families staff that I saw were functionalSafety: My room was not so secure and the majority of the rooms I passed looked in the same condition doors damage and half hearted repairs carried out

andrea martin: NEVER AGAINmy chickens coop cleaner than our bathroom

Rosemary Mc Garvey: Update 18/02/23 I travelled from London today to go to this hotel in person as manager Natasha has failed to respond to several emails over the last 6 months. The young man on reception produced my booking which had been doctored to remove the cancellation policy information. Thankfully I was able to produce my original copy which clearly states I am entitled to a refund if I cancel my booking. The young man took a screenshot and sent this to Natasha who then called and waffled with excuses as to why she wouldn't honour a refund. She then threatened to call the police and have me removed from reception because customers were arriving.this is the most appalling customer service I have ever experienced. I will continue to chase my refund and refuse to allow Natasha and this hotel to continue to screw good decent honest human beings out of their hard earned money. This is obviously how they earn their living. All unhappy customers need to come together to stop this happening. The reviews say it all. I am in the process of arranging for the local press and rogue traders to converge at this hotel at a suitable date and time. It is time we make a stand against these thieves. Please respond via this review if you wish to be part of this.Previous reviewAppalling Customer service and failure to adhere to their own Cancellation PolicyReview of Himley Country HotelReviewed 2 days agoDONT BOOK THIS HOTEL...........Sadly I made a booking back in June 2022 for this hotel for a stay in April 2023. Unfortunately due to unforeseen circumstances I tried to cancel this and. now several months later following several phone calls, emails and a letter of complaint the manager Natasha has failed to respond or honour my refund. I have spoken to several members of staff who sympathise with my situation and explain that Natasha is the only one who can deal with this and refund my deposit of £156 which was also over charged when booking. I have checked their cancellation policy on my booking invoice and it clearly states that cancellations will be refunded providing I give 7 days notice prior to my stay. I have clearly given 8 months notice. I am being told by staff to send emails, call between 9-3 Mon-Fri and that the manager Natasha will be available. I have done all of this and still no response. Natasha seems to constantly off site. Today when I called I was told they only consider cancellations during the week and to call again on Tuesday. Having been diagnosed with a serious health condition (reason for cancellation) This is adding additional stress to myself and family. They have ignored their own complaints procedure and are withholding my deposit. Not what you expect from a professional business,

Roel Amsing: Very sad placeRooms: Very basic not a nice placeRooms: 1/5|Service: 2/5|Location: 3/5Hotel highlights Quiet …More

Mad Mad: The night shift service was great thanks to Ali, will definitely come back if we round there again. CheersRooms: 3/5|Service: 5/5|Location: 5/5 …More

Kai Sp: Nice hotel, would stay again.Rooms: 4/5|Service: 5/5|Location: 5/5 …More

Kathleen Hale: Nice place. The drinks are a rip off £5 for a glass of white wine! A glass of cola £3. Don't think I will be going there again !

Simon Bonsai: The young man on reception did his best. Good luck to him! Where to start with the awfulness? In our room - side lights didn't work, TV remote didn't work, mattress had springs poking through, bathroom radiator broke, woodlice in the rotten skirting boards, dogs no longer allowed. Totally dreadful. Never againRooms: 1/5|Service: 3/5|Location: 3/5 …More

Reda El Bayoumy: I like this affordable hôtel, cheap for its services however this time I had no hot water, could not sort it out but still satisfied of my stay.Rooms: 4/5|Service: 4/5|Location: 5/5 …More

Danny Mattin: A classic example of a hotel with more effort and money spent on the exterior facade of the business than the actual interior. It's all very grand and good looking from outside. However when you enter it's all very dated and musky. My room was cold, mouldy and had paint splatters throughout the bathtub and bathroom. The toilet flushed but was backed up with something ie a nappy or a previous guests bodily waste. The heating didn't function, bath tiles were mould ridden, hot water was just lukewarm and i had to boil/empty the kettle 20 times to compensate (at leasts that functioned) summer lightweight duvets had been left on the bed and the carpet was dirty. Overall not worth the money or discomfort staying here...

Kelly Bates: I would not recommend staying here. There is never anyone at reception, the whole building and room was absolutely freezing to the point my partner had to move the bed closer to the radiator. The room was filthy and the bed was absolutely shocking, we both woke up with bad backs. The cold water in the bathroom runs warm and the shower barely gets warm.

Louise Greenfield: Wouldn’t even let my dog stay here. The rooms are disgusting, dirty and in need of serious modernisation. Bedsheets had been used with hairs and dirt in them. Shower covered in mould and even more hairs. No chance of getting even lukewarm water to wash hands or take a shower. Staff are rude and completely unprofessional. We didn’t dare try the bar or restaurant based purely on how bad the rooms are kept. Cobwebs and dust everywhere. Cups stained. Paintwork looked like a child had done it. Easily the worst hotel we have ever stayed in.

Kishan Patel: Awful, wouldn't even let a rat stay in it. No hot water, Mattress is not a mattress, feels like a knife in my back. Very old.fashioned. rude staff. Even ruder builders on site drinking whilst on the job when I can see the alcohol next to them. But it's ok because the receptionist says the do alcohol test every 2 weeks. If they keep the hotel at this standard, what chance of alcohol test every 2 weeks is a lie. Can't even maintain rooms let alone staff. Who even does alcohol test every 2 weeks.

Nigel Robinson: Terrible place; hardly any staff and the few they have have had no training or leadership. Manager is completely out of his depth and shouldn’t be in post. So sad to witness the shambolic level of service. Nobody behind the bar or reception and when someone finally turns up they pull a face at having to pour a drink and then they slam it down in disgust. Can’t even pull a pint of lager properly - disgraceful

Fizzii Moosh: It's like Fawlty Towers, but worse.Just gonna bullet point cus otherwise it'll be an essay:- car park is disorganised and pothole ridden (badly so)- room smelled like chlorine/mothballs/vinegar/dust/burnt fabric all at once- furniture/walls/ceilings/tiles/etc in DIRE need of maintenance and fixing as it was borderline hazardous- mould in the bathroom (especially on the tile grout)- TV included... But it didn't work.- poorly scraped soap remnants in the bath alongside hair and footprints- irritatingly loud buzzing from the horror movie-esque fluorescent lighting- paper-thin walls and staff loudly talking to each other in the corridor during the night- someone tried to open my door at 3AM (thank god I have a travel door lock I take with me everywhere)- unclean bed sheets with horrible plastic-y under bedding- bathroom taps had the options of "cold water" or "vaguely lukewarm and slightly brown water"- badly adhered wallpaper over mouldy/damp walls- only 1 of the plug sockets in my room actually worked, the rest had blockages or apparent damp damage with rust- scratching noise in the ceiling and walls that I'm hoping wasn't mice but I don't think any alternative is better to think about- extremely inaccessible to those with disabilities- bizarrely standoffish and dismissive front desk staff (but tbh, as an ex hospitality worker, I get why working in a place like this would suck the soul out of you).I didn't stay for breakfast or even step foot in the dining area.There's a Premiere Inn literally just down the road from this place. The rooms are the same price and at least they'd actually maintain the rooms to a decent standard. It was £42 for the cheapest room available for a single night - really, I should've slept in my car.

Tim: WORST HOTEL EVER. DO NOT GO HERE!!I never write reviews, I never really complain but believe me, You really do not want to go here!!!First of all the lights in my room fell of the walls, there was no warm, water in my shower. The room was allright for the rest.But listen to this, When i was away for the evening, the staff memmbers gave a key to my room to other guests, when i arrived back they were in my bed!! I went to the lobby to ask what just happened and they just gave me my bag and another room, like they didnt mess up?!Went to my new room to find that all my stuff had been stolen, my Nintendo switch and DS and other valuables. When I went back to the receptionist, they gave the other couple a new room and wouldn't tell me where they were located, so i could not retrieve my stuff. Imagine that!! The security guard was absolutly no help and the staff member not once tried to help, she just said, call the police. Like WHAT?Imagine that, imagine going out for the night and they just hand others the key to YOUR room and all YOUR stuff, and then won't help you or compensate you. Because YES, the staff nor the manager answered any of my questions or anything. They just left me their, when i had to return home, nothing was compensated. Imagine that!The new room I got by the way, again had problems. Showerhead fell off. Toilet wouldnt flush.This is not just someone who complains like i said, I just hope everyone will read this and go for a better hotel. I wouldn't wish this upon anyone.

Munteanu Valeriu: ,,,,,,,😅😅💯💯

Richard Thomas: Room was clean enough, but the walls are paper thin. We could hear everything the next rooms were doing, and one of them was coughing consistently right through the night. On top of this, the room above us had a broken window which was slamming in the wind and causing our room to shake with noise. This was reported and they tried to fix it but it carried on until the wind died down. Then to top it off the fire alarm went off for about 20 seconds at the crack of dawn.I appreciate it's not an expensive hotel, but the first thing you'd expect is to be able to sleep and unfortunately we didn't get that.

Audra Thewlis: Me again !!! Been here few hours now. Burnt my botty in the bath …. In a good way. Don’t even get water this hot at my house. Just about to have a coffee that’s been provided. Cappuccinos available downstairs.If I wanted to pay a zillion pounds a night I’d be at the Hilton. Trust me, I’m a fussy one. Like things to be just right.Reading the horrible reviews and I’ve just been laughing at them.All I’m concerned about is what’s going on in my room. Not spotted any ex cons blah blah blah. At least not in my room.Just be kind. 🙄

elizeu miguel: Achei muito bom ,limpo e confortável

Konnor Brolly: Proper buzzing place to stay besides, receptionists don’t mind having the lady’s of the night staying with also

Maisie Gregroy (MaisieGR): Lovely stay!

richard hodge: Great service, but no restaurant or bar on site.

Teena Wilkins: Nice clean room .Bit of a party stay over hotel , other guests were noisey.Fair play to the hotel staff they soon sorted them out

Botond Bodi: Nice and clean! Enjoyed it!😁👍

Dave Parry: Drug taking by other residents cars getting broke into for my sins I had to stay an extra week to be told to leave at 11 o clock as booking wasn't made but they took the money for booking and kicked you out. Rooms are dirty and dated. Staff don't really give a toss about the residents. I reported a car being targeted in car park and security just carried in watching tele and dint care. I would not recommend staying here it it is a half way house for ex cons just got out of prison AVOID.

David Ellett 14: Good job experience and good hotel to stay in also fredley staff

Sue Burrrows: Lovely place to stay. Had a good nights sleep & nothing too much trouble for staff. Would definitely stay again.

LadyJai: A slight mix up at booking was quickly and easily sorted out. Clean room with very hot water for a bath which was appreciated! Kind and helpful staff.

Chelsey Holford: Visited for dinner, was very disappointed in the quality of the food. Had a steak which was served missing the grilled tomato, when this was pointed out to the server they said they had ran out of tomato. They did not offer any alternative and weren’t very apologetic. Also said they had ran out of ketchup. Those who I was with also found their food disappointing, the pies were soggy and undercooked. Definitely not worth the money unfortunately.

Grace Maddocks: Meal for a friend's birthday. Pre-ordered so food arrived quickly but I'd be reluctant to call what we got "service".We received the bare minimum of attention, food was brought and taken away. We were there for three hours and only got asked about drinks as we arrived, never offered any more or asked how the meals were.Staff were grumpy and had a very CBA attitude. Had to go and ask for the bill and the waitress was dumbfounded.Usually great service and food but the portions were small, lukewarm and bland, really disappointing visit, especially for a celebration.

Angela Hope: Food & drinks: Well what a disappointment! Have eaten here numerous times and food always lovely but not today! Firstly seated by outside door so had to keep getting up to close, asked if could move, but apparently full even though tables empty whilst we were there. When food arrived one of my friends salmon was raw and potatoes cold, waitress apologised and took away, unfortunately when arrived back with new meal we had nearly all finished our meals and friend left to eat on own! Plus 2 of us had fish goujons ciabatta, no fish just batter and ciabatta dry and lettuce wilted, plus one of us had onion and other not 🤷🏻‍♀️ so left. Told waitress but seemed to have an answer for everything. - new menu, what does that have to do with quality of food , door open - carnt close as people outside 🤷🏻‍♀️. Sorry but you have lost our custom mainly due to staff attitude with answer for everything, a simple apology and reduction or voucher off menu would have been nice.

Adam phillips: First visit to the restaurant. Enjoyed a tradition Sunday Dinner. The service was a bit slow, but the staff were very friendly and polite.We had the small slice of bakewell tart possible, but the custard was loveiy.

kim pardoe: The food let it down☹Food & drinks: Terrible food ☹Rooms: 5/5|Service: 5/5|Location: 5/5 …More

David Howe: Service and staff very good. Food/we were at a Wake.Service: 5/5|Location: 5/5 …More

Jacquie Caine: Went for meal with friends. An order for gluten free starter was placed and a few mouthfuls in a waitress came rushing over to apologise that it was not gluten free and my friend had to hand it back over. For main course my husband and I ordered sea bass and scallops risotto. The fish’s skin was still slimy like it hadn’t been cooked. The scallops were insipid looking and again looked like they were not cooked . The rice was not cooked and instead of the peas being mixed in the rice it looked like a large spoonful had been thrown on top. Neither of us could eat it and it was replaced with fish and chips which was greasy. When the bill came they still charged us for the seabass instead of the cheaper meals so the bill had to be changed. Service was terrible we had to go and chase waiter a few times to get any service. There was no real apology or any refund on what was an awful meal. Will not be returning any time soon. We used to use this restaurant a lot but would not recommend to anyone in the future. Definitely gone downhillFood & drinks: See above

Stu Whitehouse: Excellent service and the food looked like the chef took care and was proud of the dishes served out, a nice change from the usual pub chains. The lady who served our table, Tarnya, was exceptional and was conscientious to our food selection and gave excellent recommendations. Considering it was a busy Sunday afternoon, the service was swift and the food presented brilliantly. The toilets were immaculate with a high-end feel about them. A very pleasant Sunday afternoon dining experience enhanced by Tarnya, a credit to the rest of the staff who delivered top service.One star deducted for the gentleman at the booking till who called my girlfriend “darling”; some may say the comment could be an ice-breaker or familiarity with the customer, I found it unprofessional, call me old school.Great place to eat and drink.

Ellie Hickman: had some great food, made even better by the lovely, friendly service from Phoebe and Tanya - Thankyou! :)Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Patrick Star: We stayed here a few weeks ago and despite the negative press around this place, we can honestly say that we thoroughly enjoyed out stay. The food was fantastic and the service was thourough and attentive. The manager seemed to be on the ball and keeping his eagle eyes trained on the staff (given recent reveiws that is probably for the best for improvement)The rooms were clean and well made upWell done guys 🤙

martin bergin: Didn't stop in the hotel.Went for food on my birthday, I don't want to be harsh on the staff because they were all very nice, but the service was so so bad, late food, cold food, they basically had a nightmare. Used to be a good venue, so I hope they book their ideas up, but I won't be going back any time soon.

Allan Clarke: Booked for evening meal, did mot have my choice of wine, one steak meal arrived without vine tomatoes, dessert meal arrived with no raspberries, told none recieved on delivery that day. Decor dirty and dingy. Only saving gace is that the staff were really good. Not be going back, although have to admit it was quite busy for mid week.Service: 4/5|Location: 4/5 …More

Robert Hudson: Rooms need updating. Food in the restaurant was ok, staff were very friendly the girl on reception was excellent very helpful and fun nice welcome.Rooms: 2/5|Service: 4/5|Location: 4/5Hotel highlights Quiet …More

Rich Shipley: Awesome food. Had the Roast of Trios. Absolutely lovely and the stuffed Yorke was amazing full of beef rib and lots of gravy. Best Sunday lunch I've had in ages. Just don't tell the mother in law 😉Service: 4/5|Location: 5/5Hotel highlights Kid-friendly …More

Em: Disappointing trip. Very overpriced for what you get. Dry sandwiches and cakes were not great. Scones tasted like supermarket scones. 100 pound for a few sandwiches and cheap cakes for 4 people. Have had much better for the same price.Could say more about the service being disappointing but won’t as we all make mistakes.

Kirstie Rowe: Kept up all night by next rooms loud TV. No answer to any phone calls to reception, no-one around to help. Would not recommend or stay here again. Poor service. **update** I found the night porter and he kindly put me in a new room. Not the stay I was expecting, having to move rooms at 0030 but at least I could then sleep. Toast and cereal for breakfast was fineNoteworthy details: No answer from reception or any hotel phone numbers. Loud and noisy

sheila guest: We were welcomed with direction to where we would be sitting and a waiter ordered our drinks. The creM tea was generous. If anything...the bread was a little on the thick side..hence you're full up before you get to the goodies. The place is clean and spacious. We weren't cramped...in a group of 27. We will go back.Food & drinks: Excellent

Karen Dawes: Afternoon tea with 3 friends. Lovely experience, helpful staff and comfy seating. Great afternoon.Rooms: 4/5|Service: 5/5|Location: 5/5 …More

Gary Cox: Good staff .We are still trying to work out why the door handles were put on back to front . Hopefully they will upgrade the towels in the very near future. And supply a soap dish in the future . The room was fine and afternoon tea was very nice . Will we return possibly.

Fairy Barcelona: Charming old Hall converted into restaurant & wedding venue.I had the most enjoyable afternoon tea there amongst historic surroundings.

Jenny Russell: We went for afternoon tea which was very nice staff were pleasant and very helpful .Service: 4/5|Location: 4/5 …More

Luciano Pilla: Very poor quality tor afternoon tea no atmosphere only our table nobody in reception accept the dog I will not recommend. Previous visits very good what disappointed

Lisa P: Disappointing afternoon tea...A beautiful building and surroundings to visit but that's as good as it gets. The sandwich and cake selection for the afternoon tea was sadly lacking for the cost. Tea and coffee was unlimited but not great quality. Our server was polite and friendly, unfortunately the overall service was very slow and limited. Such a pity...Food & drinks: I'd suggest not to ask for butter to go with the scone...we were served margarine!

Janet Drew: Lovely place. Very comfortable. Friendly staff. Excellent breakfast. Very good value for money. A hidden gem in a beautiful location.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

beryl Hornsby: I actually went to the Mad Hatters Tea room at Dunsley Hall at the rear of Harvey's. Very welcoming and cater for small children and dogs. Sell an assortment of icecreamService: 5/5|Location: 5/5 …More

Lynne Hughes: Went for afternoon tea was really lovely. One of the best I've had.Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Quiet …More

john nld: Very nice place, good rooms, friendly staff, good parking.Classic rooms en suite well appointed, warm (no fan if too hot), bottled still water very nice, tea coffee etc facilities, hair dryer. Shampoo and shower gel, no soap bar.Good supply of towels. Noise from guests in the hallway can be heard easily if you retire early...Evening meal there is a "Harleys smokehouse" 20 meters across the driveway serving from 1200 noon till late.Breakfast is inside the hotel, very good, freshly made, good pork sausage, local thick cut bacon, fresh cooked tomato, mushroom, beans, egg, hash and Black pudding.... Toast, thick cut bread well toasted, real butter, fresh orange, cereals and fruit...Would stay again as staff very friendlyFree guest wifi

Roy G: All rooms are different, individual. Staff friendly and want to help. I would visit again.Rooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Quiet …More

Geoff Dixon: Food okRooms: 4/5|Service: 3/5|Location: 4/5 …More

Jim Kent: Excellent service good food drinks expensive but the meal was well cooked and reasonably priced car parking was free but I believe you may have to pay soon but check when booking

Sarah Hill: Amazing

S G: Haven't been for a while. Visited last night and it better than before a good food selection. All the food was nice. Butter chicken masala, sweet and sour chicken and beef in cantonese sauce were favourites. Also the freshly cooked wok noodles were amazing cooked to the spice that you request and the chef was very polite and informative. We would definitely go again. Fantastic price aswell

BONBONIZER: Food taste wise is poor. Kebab and chicken tikka was dried out like there is no tomorrow. The barbecue grill station smokes the whole restaurant staff rushed to open fire exit door to remedy the issue. Plus for a buffet there is no bottomless drink option you have to pay 2.50£ for a glass of coke. The cakes and ice creams were the only decent food but the rest was nothing to die for. Very disappointed. One star for the cakes only thing worth trying. They had a fairly decent variety of food. Just the over all experience was poor with some fine tunning they could easily get 3 stars all they will need to do is sort out their barbeque grill and place the extractor correctly so it dont smoke the whole floor.

Murek557 “Majster”: Well done !The best party

Richard M: Don't be fooled by the name or by the decor/appearance. It is simply pretending to be something it isn't. Look closely and you will find it is anything but grand.Arguably one wouldn't expect 5 star quality food from an all you can eat buffet, but that aside, the food quality throughout was truly shocking. It's all Tesco Value equivalent food and even then I feel I'm being generous and a little unfair to Tesco. - The food quality was terrible and I cannot emphasise that enough. It seems this was reflected by the fact the place was virtually empty, even on a Friday night during the run up to Christmas.In summary; Avoid or be disappointed.

Kannu Pawar: The best food selection and friendly and suppotive staff ♥️

Varun Pawar: Lovely foods and atmosphere. Friendly staff. Would definitely go again❤️

Classy Fash: Nice banquet for food and ceremonies

Gurpreet Kapoor: One of the best wedding venues amongst the whole Birmingham. Love the vibes and the environment.

Ben Richards: Does not taste good

Abdul nasser: Terrible experience. It has gone down hill since the last time I came here. No dessert and limited food options. Food quality is very low, majority of the food was not cooked properly or remotely tasted good. Stale food and service was not up to par. Would not recommend it to anyone. Officially my final visit to the venue.

Fred Farshid Aryan: Good varity of dishes, friendly stuff and reasonable price. Eat as much as you give up! Only thing is that I hope the stuff would be more professional, however they did their best.