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1. BPAS Dudley - Dudley
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5
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Address: St James Medical Centre, Malthouse Dr, Dudley DY1 2BY, United Kingdom
Telephone: +44 345 730 4030
Business type: Abortion clinic
2. Central Clinic, Dudley - Dudley
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5
11 reviews
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Address: Hall St, Dudley, DY2 7BX, United Kingdom
Business type: Family planning center
Angela Watson: Managed to get appointment on same day,staff was very helpful especially young girl at reception :). New Telephone lines make it much easier.
Sheraz Shahid: Very appreciative to reception young girl who got me appointment urgently thankyou. Very rarely go to doctors but was grateful for the help by doctor
Tai Din: Just moved over from stepping stones. Absolutely horrendous staff and cannot get appointments. When I first came in to Central Clinic for a registration form, the reception ladies were a breathe of fresh air. Helpful and smiling. Not sure what will happen with booking but just the initial interaction is big thumbs up! 👍 pleasant change and quick to assist in any way they can !
Daniel Diamond: I have been with doctors for two years and since it has been under new management it has been fantastic. The girl at the desk is very inviting very helpful with trying her best to get you appointments and the doctors are excellent. They don't seem to rush and they are very thorough. Communication is great too
Ineza Albin: 👎👎👎👎👎👎👎👎👎
Pops M: Since the surgery has been taken over I've been very impressed...I managed to get a same day appointment whereas previously it was 2 weeks in advance! Dr's seem more involved which is 👍 and they are using the messaging system which is useful to send pictures etc..lets hope it stays this way as it is a valued surgery with slow of history
Adam: So disappointed in this surgery, since covid the doctor just doesn't want to see anyone, everything seems to be passed onto the nurse there, my daughter was in agony with severe tonsillitis, couldn't eat drink or even swallow, extremely high fever, rang doctors bang on 8am took till 9.15 to get through, only to be told the only appointments they had where a phone call between 3pm and 6pm, no wonder there reviews are so awful, in the end my wife and my daughter had to walk to russells hall hospital and even they said how bad it was, and thankfully gave her the antibiotics she needed, the doctor at the hospital said they are really busy with people who needed to see there own doctor but can't get appointments so end up at the hospital instead, what a sad state of affairs this country is in
Mahboobeh Sanatgar: It is absolutely one of the worst Gp's I've ever seen, it's about 3weeks that I'm trying to book an appointment with a Dr. Bet i couldn't yetEvery time that I'm calling them they give me a silly excuse or they don't answer the phone.On the other hand my 3month son was really sick with high temperature i took him there their Dr. Said he didn't have any problem and he is better than me🙄after an hour we came back home and an hour later i had to took him to hospital and he was stayed there for 3 daysThe service of this Gp is rubbish.
Rehan Sha: Whenever we call user is always busy
Maddy W: The worse gp!!
Sue Lewis: After reading previous post about a 90 year old being treated badly I also can say I have experienced the same at this practice including 90 year old man being shouted at by a receptionist and putting the phone down on him because she had finished absolutely shocking manner to treat patients need retraining how would they like their families treated like this !! A matter I am taking further
Kelly Bissell: Phoned up in regards to my 90 year old grandad who has had previous TIA’s who has a fear of hospitals due to it. He’s been experiencing numbness in his left arm.I was 17 minuites late due to working at the hospital. to be told I was 17 minuites late and appointments have all gone by then. They can’t fit him in for a emergency appointment which to me that would be classified as a emergency appointment. Felt the surgery was unhelpful. To be told he would have to go to the hospital walk in even tho I told them I’ve had trouble even getting him to be seen at the doctors.This has resulted in my grandad refusing to go completely now. Where’s the duty of care.Here’s been here for so many years and was never a problem with dr brettle they would always look after my grandad and find even 5 minuites to just see him.Place needs reporting to a health ombudsman. Esp with all these reviews. Will certainly be looking into this
Mohammed Altaf: Shocking Practice.As mentioned on previous chat, since Dr Brettell had left the surgery has declined.Never seem to get any appointments, rude staff.I am contemplating in regards to moving.
Jack P: Its a shame there's no option for no stars. This has got to be the worst practice I have ever been too. Rude staff, things don't get done. Prescribe wrong medication also! Place wants closing down.
miro bariak: They have a 5 stars rating on the board,in practice they should have - 5 starsThe ladies at the front desk are completely out of touch with realityvery poor service.
Q-Anon Ro - The big salvation: This GP is the worse I ever gone to. The doctors don't care about any problems of yours, they will just say " there's no problem, you just take paracetamol and you will be fine" and you will get worse, and plus even if you want to go to a specialist as big as your problem would be they say you are fine you don't need a specialist. Don't go there 🤬🤬🤬🤬
Kira Mckenzie: Extremly poor
Lothifa Begum: Worse stuff and they are definitely not helpful.Getting appointment is too hard.I paid 30£ for the doctor letter.they said will call me for collection. But 3 week later i call them and they Said it's ready for collect.Recist stuff.Don't go there.
manizhah sahann: The receptionist are extremely racist individuals. I work for a pharmacy and when I went to collect a patient's prescription without a religious headscarf on with a face mask, they gave me the prescription. Later I began wearing a headscarf and went again to collect a prescription for a patient from the same receptionist and they never gave me the prescription and demanded they needed to see photo ID. Furthermore I told them they could call my pharmacy to confirm that I work there, but they still insisted on seeing a photo ID of me. Both situations where the same the only thing different was that I was wearing a religious headscarf when they rejected me.
Katie B: Avoid! 3 complaints have gone 'missing' and now not responded to a Freedom of information request. Also 'forgot' twice to send a referral for me. Since Dr Brettell has left it has become a joke. Check out their official inspection reports too. They support the complaints that have been put on here so it is not just a few disgruntled patients. Also, this is not down to the pandemic my issues with this surgery started before then.
Martyn Wright: I missed a call regarding my second covid-19 vaccine. A message was left to ring the surgery to book an appointment. I did so only to be told that they didn't book appointments and to ring 119. I rang 119 to be told that they were doing first bookings only and to call the surgery again to explain. I did this only to be told the same story again. I'm now left in limbo concerning my second jab. I have received no help whatsoever from the surgery and was given the impression that they're not interested in the slightest. Utterly useless is all that I am able to say about them.
3. Genital-urinary Medicine & Sexual Health Clinic - Dudley
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5
0 reviews
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Address: Pensnett Rd, Dudley, DY1 2HQ, United Kingdom
Schedule: Opens at 8:45 AM
Telephone: +44 1384 456111
Business type: Medical clinic
4. Dudley Group NHS Foundation Trust - Dudley
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5
3 reviews
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Address: Dudley, DY1 2HQ, United Kingdom
Schedule: Open 24 hours
Telephone: +44 1384 456111
Business type: General hospital
david Rivers: They look after the sick and they in my opinion do it well I gave it Four stars because if I gave it Five stars no one would want to leave.
Rupert Hayes: Privatise the NHS save life's and provide better care
Lisa Brown: The nurse's and doctor are so good and kind looking after my mum at the moment.Thank you to you all xxxxx Lisa
Tine Catindig: Went to Urgent Care 16TH OF APRIL 2022 11pm due to my partner's having a persistent symptoms and he's asthmatic. We were accomodated and seated. Nearly 4 hours after 0250am today and yet we're still waiting even though there's not much left patient waiting. There's three receptionist sitting down behind their desk doing nothing. If you asked them how much longer and they answer you back rudely. Really?? Is that even a right attitude to answer a patients query. Digusted!!!EDITED: 0420am!!!!!! We were told 3 hours waiting when we arrived!!!!!!
Lawrence Hill: Easy to get around goo service and care
Alanna Rutter: This is a trust, where employees treated like numbers, without respect or consideration given to an individual, with lack of respect whatsoever! And God helps you if you happen to be a minority...
Maria Davies: Only saw 2 disabled parking space. Not good for a hospital. Rest is accessible
5. Russells Hall Hospital - Dudley
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3.4
335 reviews
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Address: Pensnett Rd, Dudley, DY1 2HQ, United Kingdom
Schedule: Open 24 hours
Telephone: +44 1384 456111
Business type: Government hospital
Gareth Devaney: Dr I.G in emergency care is brilliant he gave me a full understanding of what was up with the reason I went in and put my mind at ease 10 stars for him and the kind lady on reception 😀 ❤️
Jess K: Had an elective c-section here (second child). C-section was done one week before due date. My daughter had an underdeveloped liver, but was ok within a few weeks of aftercare. No other complications but felt a little rushed to go home after the operation. There weren't enough hospital beds. Been to the A&E with my oldest daughter and was seen within 3 hours. Overall not a bad hospital but treatment seems a little rushed.
Christine Wood: I had a knee op yesterday on ward B21. I can't praise ALL the staff enough. From start to finish I was treated with respect and dignity. If someone called for help a member of staff came straight away and dealt with request straight away. I was regularly asked if I was OK. We were all offered refreshments. All which made for a pleasant relaxing experience. THANKYOU !
Kim Avison: Hubby was in coronary care. I can honestly say the care he was given was excellentThe ward staff are amazing they went above & beyond in all treatments. Maintained dignity & respect at all times. Anything asked for was sort asap. Thank you for giving me back my husband. It could of been goodbye xx
Natalie Graham: Have nothing good to say. Place isn't fit for purpose and the patients suffer as a result. Go to a different hospital if you can.
Sarah Alliband: I have nothing but praise for how well I've been looked after at this hospital, from the communication by the general surgery secretarial team to check in at day surgery, nurses on the ward anaesthetist, surgery team and recovery nurses. Thank you for being so attentive and caring ❤
Helen Tottey: Multiple drug dosing & prescribing errors and lack of interdepartmental communication. Don’t trust anyone, check, triple check and take names of everyone so they can be held accountable and learn from their errors to improve patient care.
Mark Taylor: Went this morning to see consultant re a possible skin problem on my face, consultant excellent. Then had MRSA test and photos taken. Everyone was brilliant. All done and out in 45 minsThank youM.T.
James Myatt: A and E absolute shambles - some departments are good but today was awful. A doctor didn’t want to see my wife because she was female and apparently didn’t feel comfortable … they have no clue in those areas
Kim Luca Borges: Had to visit the paediatrics ED and have an x-ray. All of the nurses and doctors were attentive and well mannered. Very professional and we were out in 2 hours. Thank you for the team that cared for my lad.
Fozzie Bear: NO STARS!! This hospital is the pitts. The staff from the reception upwards are a nasty,, particularly at the Urgent Care Centre. The Drs don't listen to you and are extremely rude and arrogant. There is a message on the tannoy at the UCC warning patients of bad behaviour! It's very annoying to hear this every few minutes. I have been to UCCs in other hospitals and have not heard this insulting announcement! If anyone is rude it's the staff, admin and medical.The UCC is inefficiently managed. They should have 10 minute slots with each patient and then the wait wouldn't be so long.All the staff need courses in customer service including the medical staff on how to speak to people with respect.All the Drs who took a few attempts to pass their medical examinations, must end up RHH. They're all rubbish!! They're the worst I have ever came across.I told the Dr at the UCC not to prescribe me anything with steroids in, as I am on enough steroid medication to keep me alive and have bad side effects from them. He completely ignored me and my medical bracelet for a life threatening condition and prescribed steroids. He wasn't listening. I reacted to the medication and had to go back to RHH UCC the following day. The receptionist was rude and so was the second Dr I saw, who insisted that I CONTINUE to use the medication I had reacted to badly! I persisted and insisted she prescribe antis which I got. They should've prescribed antibiotics in the first place.I didn't like the way both of these Drs spoke to me. My rare health condition was ignored and I get stressed easily because my body doesn't produce the stress hormone. This was not taken into account, despite me wearing medical bracelet. I felt very vulnerable and accused of bad behaviour, when I was stressed. The staff should try to calm patients down. If I behaved like RHH staff at my workplace, I would get sack!I will never visit the UCC here again. Been to Dudley Guest, Corbett, Wordsley Hospital (before it shut down) and New Cross which are all fantastic!! They treat people with respect as opposed to RHH, and there are no annoying tannoy messages warning people about their behaviour. This is insulting and it's tarring people with the same brush. The place needs shutting down. All the staff in there need sacking!! Don't go to RHH for any reason. Also been to QEbham and that's excellent too! Every experience at this RHH has been an atrocious and a shambles. Don't come here!!! It has a bad reputation locally, when you visit the place you understand why this is the case. I rate it minus three million.
Al Al: Thank you to staff from SDEC department,so friendly people.Thank much to doctor Mustafa,never meet so professional and helpful person.
Les Jukes: Short staffed which isn't fair on the rest of the nurses/ doctors they are run off their feet and work very hard I did have a long wait but I also know that these nurses / doctors are doing their very best to see patients as quickly as possible . A little patience goes a long way .
Omotigho Odiase: The waiting is something else.but when they fine out you are really ill they give u priority,that is what I like about Russell's hall hospital.
Julie Ann Miller: Chaos & incompetents. Say one thing then do another. My partner, Waited all day for pain relief. Waiting 9 hours for medication so could be discharged. Patient next to me was in agony waiting for pain relief. Doctors who can't speak proper English. Staff with tattoos etc on display, looks unprofessional. I would rather perform surgery on myself with a knife & fork, than let these idiots anywhere near me. What were people clapping for again?
Garry Wheeler: Went for a scan very friendly and helpful nurses. Current road closures on route no fault of the hospital. Russells Hall is a well established hospital.The lack of investment in all hospitals is apparent, makes one wonder what happens to the excessive car parking charges.Can not fault the staff they try to make things easier under extremely trying times. The government is failing in many ways at present and previously.
Linda Murphy: Went into A and E today as my husband had been referred by 111 to check on possible negative effects of an accidental overdose of prescribed medication. I expected to wait for hours but my husband was seen and assessed quickly and we were on our way home within 40 minutes. First class.
William Norwood: A & E waiting time outrageous
Mitchell Waterfield: Absolutele joke of an hospital, my partner went to the hospital at 2.30pm with my son who is only 18 months old that was finding hard to breath, spent hours in emergency care, before she had to say something to the nurse, because of long it was taking, then was told to go the children's ed, spent hours there only to have obs done and nothing else, in the end we asked staff what is happening, not really given information just told not sure, this hospital is a failure.My son is back home now has we couldn't wait any longer after being up there nearly 6 hours with nothing done. I hate this hospital and the way it is managed
Shaun Homer: absolute rubbish service 3 departments refusing to see a child and no reason given. not enough doctors working when they need to be u cant tell us that 1 doctor is enough to run a whole department if you had more working then you're wait times would be lower and you wouldn't be getting poor scores on here would you
Jimmy Callagan: Terrible place that almost killed me, treated for stroke for 3 weeks whilst having seizures and one night I was double dosed whilst I was sleeping. I was transferred to QE who said my liver was screaming as I was given wrong drugs and this is what caused the damage. I was diagnosed with epilepsy at QE after spending 7 weeks in hospital. I'm out now but staff, catering staff and cleaners where rude and not even bothered. I had 7 seizures here and had lock jaw from all the stress where at QU I only had 1. I feel I would had better treatment at PDSA than here.
6. LymphCare UK - Dudley
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Address: Central Clinic, Hall St, Dudley DY2 7BX, United Kingdom
Schedule: Opens at 9:00 AM
Telephone: +44 1384 365014
Business type: Medical clinic
7. Corbett Outpatient Centre - Dudley
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4.2
45 reviews
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Address: Vicarage Rd, Amblecote, Stourbridge DY8 4JB, United Kingdom
Schedule: Opens at 8:00 AM
Telephone: +44 1384 456111
Business type: Medical clinic
Lulu Pivarnik: Reebok, cancel my appointment totally impossible. I was on the phone for past 1 hr and line constantly busy. I have to drive there find car park space "impossible" to change appointment.
Karen A Ashbery: So professional
Tom Polski: Parking is an absolute joke. Multiple cars in a queue fighting for a spot and a security man taking photos of A cars parked A bit outside the lines. Is that nie you make money it something?
GARETH PARKES: car park is a joke !!!! i went around 25 times to look for a space i don't recommend this hospital
Dave Hull: Wonderful staff..v good apointment service
David Chance: It's a hospital so you get what you get
Robert Peters: I was called on my mobile for a biopsy and the wait was just 3 days, the staff were kindness personified, my surgeon modified her original plan to accommodate my request and although I was advised I would probably need pain relief I have had no discomfort whatsoever from the affected digit. A hospital department “Carlsberg”might have envisioned….
richard dhillon: Pre booked blood test, in and out in less than 10 mins, so no parking charge! Perfect!
Thomas Ellis: Visited on numerous occasions for blood tests, always book online to avoid a long wait or being turned away.Staff are always helpful, on the odd occasion have been delayed but never more than 10 minutes after original appointment time. Down to shear numbers of appointments.
john d: blood test, i booked a blood test here waited for a month, yet when i was there other people walked in after me with no apointment and were seen before me and other people, disrcaceful service , so why book an appointment in the first place
Gilly Hancock: Swiftly in and out for my blood test today ... superbly done by a young student Phlebotomist - she was excellent. On-line appointment system works well as there were no queues and the footfall of patients thus kept to a minimum. Lovely 'meet and greet' staff too .. thank you 😊
Rob: Visit to the Dermitology department for the second time for a biopsy procedure. Staff pleasant, professional.
Sim: Visited X ray department. Quick, efficient and friendly staff. Also I was lucky enough to get free parking as the barriers were up.
Ian Dixson: In...no wait to be seen...x rayed...and out. Excellent. Well done to all the team there...and thanks.
kieron odriscoll: Parking is awful. Not a long wait. Was a pointless visit for me. Orthopedic appointment just to be told I need to wait for an mri appointment.
Andy Gordon: Such a lovely hospital. The staff in Rehab are so nice. Friendly and so good at their jobs. A credit to our brilliant NHS.
Angela Johnson: I was in and out within 40 minutes ,great for once.
jayne Webster: I don't no why they have an appointment system for the blood tests. My appointment was at 13.00hrs got there at 13.00 sat around for 20mins and watched people with a 13.10 appointment go b4 me bcus they arrived b4 me. It would seem you only need an appointment then wait your turn even if you arrive 20 minutes b4 you time slot & some didn't even book an appointment. I won't be time consensus nx time.
Clive Share: Small hospital but more convenient and much better than walking for miles around Russell's Hall. Parking is sometimes difficult.
Trace Hadley: Pharmacy says open till 6pm. Husband just went to pick up a prescription and it's closed !! Have hrs changed
christopher davies: Always good and clean
8. Nuffield Health Hospital - Wolverhampton
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4.3
141 reviews
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Address: Wood Rd, Tettenhall, Wolverhampton, WV6 8LE, United Kingdom
Schedule: Opens at 8:00 AM
Telephone: +44 1902 754177
Business type: Private hospital
Hester Fairclough: Saw John Mathews, lovely man and all the help I needed. Can’t recommend enough. Thank you!Update 2023 - have now returned twice to see other doctors here. Great experience and will return
Carolyn Tranter: Thank you so much to Mr Dias and all his team at The Nuffield Hospital Wolverhampton for a very positive experience regarding my hand operation. Thanks very much for your skill, care and attention.
Kathy Palmer: Took care of my daughter during her tonsillectomy and she came home praising all of the staff. Dr Matthews and a nurse called Ruby made her feel safe and well looked after. Lovely place with kind people which is what the world wants.
Bhanu Dhir: Appointment 29 minutes late
S B: As usual very efficient, the comfortable setting puts you at ease, the staff are always very helpful and friendly. The consultant I met, Dr Al-Abadie, couldn’t have been more informative, we mutually agreed a course of treatment and timescale. Patient led and perfect.
S Smith (Steveyd): Brilliant friendly staff and professional staff, and still cheaper than the NHS, google it if you don't believe me
BADMAN: propa grim, not a joyous accomodation
David Burgess: As per usual good service and excellent coffee inthe waiting room
Polly Sharma: Had to wait over 3 hours for the appointment! If we wanted this sort of waiting time we would have stuck with the NHS! Appalling service to say it is a private health provider! What’s the saying…..the left hand doesn’t know what the right hand is doing….by this I mean the office side of things was a total shambles! However, the consultant was fantastic.
Stella Jones: Very quiet. Waiting is quite short as well. Love the hot chocolate machine in the waiting area!
Kevin Broome: I have not been there but I have been told what a good hospital it is you are all angels who work there
Suzanne Edwards: Knowledgeable helpful surgeon Mrs Isgar very helpful and kind. Had cancer op here. Staff were amazing. Keep it up. Thank you all.
Michael Phillips: Absolutely 💯fantastic
G Singh: Tried to ring 3x for a private referral "to actually pay you people" and was cut off all 3 times by an automated service, left voicemails on all 3 calls, has anyone returned my calls 3 weeks later?? Yep you guessed it
Chris Burton: Great overall experience!
Matthew Williams: Recent tonsillectomy done here, privately. Service was amazing, nurses and staff kept me very comfortable and informed. Thank you everyone.
Ian Turner: Very pleased with all my outpatient and inpatient experiences. Lots of confidence with my consultant and without exception my experience with all staff has been great.
Jane Beddows: Went in for private treatment for a nagging injury. Everyone was lovley.
Satman S: 7 minutes to answer the phone!
carlton Fletcher: Had my operation on monday, i would just like to say thank you to all the staff who tuck care of me over the few days i was under there care.with everything going on in nhs world at the minute you guys are still going strong. Everyone of you made me feel relaxed and well looked after..charlotte bless her worked a full 14hours shift but always came in my room will a warm smile and happy to help in anyway she could. My operation also went well n Dr Sullivan kept me informed of everything going on from started to finish...
Michael Hunt: Good private hospital
