Exploring Gluten-Free Dining Options at Celiac-Friendly Restaurants in Dudley

1. Village Hotel Dudley - Dudley

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
1561 reviews
new review
Be the 1st in the ranking
exclusive page

Address: Castlegate Dr, Dudley, DY1 4TB, United Kingdom

Telephone: +44 1384 888830

Business type: Hotel

Village Hotel Dudley: what do users think?
P C: This hotel is absolutely terrible. I travelled from Canada for a family wedding. Most of the brides family was staying at this hotel for approx 3 days. I was very disappointed in the front desk service, the quality of the room was extremely poor and run down, towels were old and the bedsheets had stains on them, electric sockets were no where near a mirror, walls are paper thin, the elevators were not accessible - the elevator had been broken for weeks, we were never told of this issue in advanced - my senior family and small children had to struggle down the stairs daily. Not to mention the staff were not accommodating. In the middle of the night there was a fight on our floor which involved violence. I did not have a phone in the room to contact front desk to let them know what was happening. We were left praying someone in one of the other rooms would call the front desk or police. My family was woken up by the noise, night staff attended to hours later and nothing was resolved. The night staff were rude and minimize the situation. My small child was up most of the night. Hotel staff did not allow for a late check out - I had asked for an hour tops and we were told no.Beware of this hotel. Save your money and go somewhere else.
Steven Mahey: Where can I start? When thinking about staying in a hotel room (with the reputation that The Village has) you wouldn’t expect to be staying in a room that feels like you are next to the sun. It was absolutely boiling throughout the whole stay, even with windows wide open and the Dyson fan on max setting. By the way, the Dyson fan was shocking! I understand why it has been connected into the wall socket to prevent theft, but the positioning of the fan was also shocking as we couldn’t move it close enough for the cool air to be felt.Also, there was no glasses in the room - I’m sure it wouldn’t be hard to include them before we check-in. Another thing, we was denied late check out as we were told “too many late check-out requests have already been requested and accepted, therefore none is available” This shouldn’t be a problem for us as it was the hotels fault they gave them out, and if we wanted a late check-out, the option should have been there. When a hotel doesn’t have a contact number for the reception/room service, something isn’t right there. We have to phone and go through to an operator who even had trouble herself contacting reception. Absolutely useless service!Walkability: Good distance to walk to restaurants and Tesco around the corner.Noteworthy details: TV, bathroom and bed was good.Everything else needs tweaking to make sure the experience is improved.
Craig Dubberley: Room was great, staff on reception were really helpful and friendly.Rooms: 4/5|Service: 4/5|Location: 4/5 …More
Carpets we fit We supply and fit carpets: Lovely hotel made us very welcoming and done everything to accommodate us very friendly staff would recommend to friends and family Nathan went above and beyond to make us happy 10/10 serviceThe bar was friendly and service was nice and easy with good customer service dean made us feel very comfortable and welcomingbreakfast was ok and the waiter service was greatwe’re be very happy to returnNoteworthy details: The hotel accommodated are needs in what we wanted
Jo Rhoud: Very nice rooms need 4 star rating
Aimee Billings: Nice place, just a shame most of the drinks prices are over the norm for the area.
clifford charlesworth: Rooms: Need USB plugs for charging in roomsHotel highlights Great value …More
Nightmare Man: Came here for a Peter Kay tribute night. Great venue and food. But let down by terrible security. I've worked years as a Door Supervisor at the NEC, Wolverhampton Civic, and the function rooms at the Molineux in Wolverhampton. I'm normally very forgiving and defensive about door staff working a thankless job due to my experience in that role. But these door supervisors need retraining, and should be in the job for reasons other than a mini power trip. The job is mostly customer service based. Not harassing guests, then making up fake laws specific to Dudley when confronted about their wrong doing. Wont be returning until the Village finds a competent security provider.
Dave CAPTbanjo Walker: Noisey. You can't sleep with the window open because of the proximity to Birmingham Road. Police sirens and idiots in cars driving like they stole them. People slamming doors at all hours. Take ear plugs if you sleep lightRooms: 3/5|Service: 2/5|Location: 1/5 …More
Andrew “Heatshield” Ridley: Nice place, the rooms are nothing special. But comfortable. The restaurant staff are half-soaked, young kids with no personality. Food expensive, but well cooked.Rooms: 4/5|Service: 3/5|Location: 3/5 …More
Joshua Hammond: Bedroom facilities were excellent and staff were very friendly. The bed was comfy and the Dyson fan was a bonus. Would definitely go again and recommend
Caroline Hughes: Fabulous locationRooms: 4/5|Service: 4/5|Location: 5/5Hotel highlights Great value …More
Etelka Kovacs: Had a great stay here with my partner great rooms, service, and lovely comfy bed. Also had a lovely breakfast next morning. Really enjoyed our stay. We would stay here again. Only one thing the lift wasn't working so had to lug our bags up to our room. So please get the lift fixed ASAP. Thank you.Rooms: Nice and clean and comfy bed.
Kam Braitch: Excellent service from staff really helpful great hotel not to keen on the room it was dark not bright bathroom dark not bright lighting.Food & drinks: Good
Sarah I: Lovely stay!Room service was late - really disappointing seen as bad to phone to down to remind them about it.Would stay again!
Lin Walford: We joined the village to just have a nice leisurely swim, the pool is cold, we complain but nothing is done, a lot of the ladies are a little older, and have joined for this reason, needing the warmer waterRooms: 1/5|Service: 3/5|Location: 3/5 …More
Kelley Backhouse: We've stayed in lots of village hotels around the country and this was by far the worst the showers in the pool area had mould build up food in the restaurant was ok but definitely not the best I found the staff not brilliant in customer service and to top it of I saw 3 rats running across the car park disgusting it has really put me of staying with you again

2. Travelodge Dudley Town Centre - Dudley

VerifiedVerifiedProfile verified by owner today
469 reviews
new review
Be the 1st in the ranking
exclusive page

Address: Discovery Wy, Dudley, DY1 4SQ, United Kingdom

Telephone: +44 871 984 6517

Business type: Hotel

Travelodge Dudley Town Centre: what do users think?
Simon dB (Simon dB): Clean, affordable, pleasant staff, decent room to stop over and right next door to either the living museum or the zoo & castle.Rooms: Clean, functional, you get what you pay for.
Maria Brown: Too expensive for its locationNoteworthy details: Expensive, noise from the main road can be problematicRooms: 2/5|Service: 2/5|Location: 2/5 …More
Ashley Esam: Room was clean and tidy. Excellent location with multiple restaurants near by and a bowling alley.Rooms: 4/5|Service: 4/5|Location: 5/5Hotel highlights Quiet …More
Craig Dodson: They do a wicked unlimited breakfast aswellRooms: 5/5|Service: 5/5|Location: 5/5 …More
Mansoor Liaqat: Rooms are good ,neat and clean.Desk people's are nice and kind .Rooms: 4/5|Service: 3/5|Location: 3/5 …More
Marty P: Rooms were nice and staff were friendly and helpful all round
Oma: It is in a nice location, but the room slept in was not nice. The first room stuck so bad, and I have to ask the receptionist to move me to a different room. In the different room, the carpet in the bathroom was dirty, not sure if it was a stain, old wee or ketchup.
Megadeth Scarfy: Friendly staff clean room good night's sleepRooms: 5/5|Service: 5/5|Location: 4/5 …More
Mark Ellis: It was a nice visit, the hotel is just outside the hustle and bustle of the town. The room we were in was quite compact but everything we needed was there. The bed was a little firm for me, The facilities were good and the shower was refreshing. Didn't try the food but some friends here the same as us enjoyed theirs.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More
Living Dead girl: Such a comfy bed best night's sleep such a clean and tidy room
Denise Anne Plant: Staff friendly and helpful,water hot and instant,breakfast delicious and plenty of choice.Rooms: Rooms comfortable and clean.Nearby activities: From canal trips to living museum, zoo to castle plenty of things of interest!Walkability: Local buses brilliant
Jennie Jones: Lovely clean room, excellent breakfast and helpful staff.Rooms: 4/5|Service: 4/5|Location: 5/5Hotel highlights Great value …More
Jasmin Lal: Booked Dudley travelodge as they are a local budget hotel but not happiest in the slightest. Was given room 007 that stank of damp, the shelf in the bathroom was broken and the window didn't even open? When we complained, we were told we were given that room because we brought early check in. So the standards of the room were poor because we paid extra! My partner explained we needed a window and the receptionist with an attitude responded "the other windows only open a small amount anyway"We were moved to room 206. No service and buying wifi was a headache as i couldn't even type in my details. Went to the bathroom and it reeked of cigarettes which it didn't before. Someone must have flushed a cigarette or the smell was in the ventilation because that was the last straw. Checked in at about 1pm, checked out at 7pm - couldn't bare to be there for the full 24 hours.We have attended travelodge in West Brom and i would much more recommend it. Never had any issues there, always friendly staff and for an extra 10 minute drive its worth it.
Yvonne Lister: Nearby activities: Ideally located for peaky blinders festivalRooms: 3/5|Service: 3/5|Location: 5/5Hotel highlights Great value …More

3. Copthorne Hotel Merry Hill-Dudley - Dudley

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
1640 reviews
new review
Be the 1st in the ranking
exclusive page

Address: The Waterfront, Level St, Brierley Hill DY5 1UR, United Kingdom

Telephone: +44 1384 482882

Business type: Hotel

4. Bella Italia - Dudley - Dudley

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
1258 reviews
new review
Bella Italia - Dudley
Be the 1st in the ranking
exclusive page

Address: Castlegate Park De Vere Village, Birmingham Rd, Dudley DY1 4TB, United Kingdom

Schedule: Open until 10:00 PM

Telephone: +44 1384 958310

Business type: Gluten-free restaurant

Bella Italia - Dudley: what do users think?
James Southall: Service was quick and friendly and the food was hot, fresh and tasty! However please please please get rid of them stupid robots! They are not in keeping with the restaurant atmosphere.
Janus Hmc: One of my friends has an allergy requirement. The staff helped us to check and confirm the food ingredients before ordering. We are so grateful for her assistance. We enjoyed the food very much.Recommended dishes Gelato …More
Mick Rose: Very impressed shame no gluten free pizzas available.
Anna Maria Di’Iorio: Lovely atmosphere. Fresh tasty food.Parking: Plenty of parking spaces.Dietary restrictions accommodated Not sure …More
Martin Taylor: Loved dining at Bella Italia with my family. Restaurant was clean and bright. The staff were really pleasant and attentive and the robot that brought the meals to the table was brilliant - the kids loved it!
Judy Deeley-Brewer: Went today for lunch with my grandson. All staff efficient and welcoming. Food was very good.Parking: Busy put found somewhere to park.
Darrell Yip: Server (red hair) Sunday night was super friendly and takes pride in serving customers. Lovely to see.Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Crim3: Enjoyed everything!Kid-friendliness: Variety of options for kidsFood: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Margherita Pizza Dietary restrictions accommodated Not sure Parking space Plenty of parking Parking options Free parking lot …More
Paige Lou: Food: 4/5|Service: 5/5|Atmosphere: 4/5More
Sammi Beal: Kid-friendliness: We always bring the kids and they love it. there is plenty of space and no matter where you sit it is easy to get to the bathroom.Parking: They have parking but it is really limited because it shares with other restaurants and fills up fast.
Patricia Pearson: Service from staff excellent prompt courses served no waiting a long time between advice on drinks a lovely afternoonParking: Plenty of parking right outside the doorDietary restrictions: We’re asked about allergies
Paul O: Good food, reasonable priced, friendly service.Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Bruschetta Pomodoro, Gelato, Carbonara, Calamari, Garlic, Chocolate Brownie Parking space Plenty of parking Parking options Free parking lot …More
michelle swan: Quick friendly service, great tasty food good value for money 👍Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Carbonara …More
Sal Brennan: Great service lovely staff, great food, lovely decor and atmosphere. Would definitely recommend.Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Jade Cartwright: Food: 5/5|Service: 5/5|Atmosphere: 5/5More
Priya 20: Lovely food and staff were pleasantFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Amy Adams: Food was amazing, quick service and friendly staff, loved meeting the robots that bring your plates over 😀 will definitely be returning 😊Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes …More
Corbett Marquee Services Ltd: Perfect!Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Margherita Pizza, Olives, Chocolate Brownie Parking space Plenty of parking Parking options Free parking lot …More
Will Hill: Beautiful food. Wonderful experience loved the decor. Will definitely be back again.Food: 5/5|Service: 4/5|Atmosphere: 5/5Recommended dishes Bruschetta Pomodoro, Lasagne Al Forno, Carbonara, Garlic, Spaghetti Bolognese, Margherita Pizza …More
Dean Jones: Good honest food with great service.Food: 4/5|Service: 4/5|Atmosphere: 4/5 …More

5. Himley House Hotel - Himley

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
1090 reviews
new review
Be the 1st in the ranking
exclusive page

Address: Wolverhampton Rd, Himley, Dudley DY3 4LD, United Kingdom

Telephone: +44 1902 892468

Business type: Hotel

Himley House Hotel: what do users think?
geraldine cox: only stayed for one drink,Service: 4/5|Location: 4/5 …More
Chelsey Holford: Visited for dinner, was very disappointed in the quality of the food. Had a steak which was served missing the grilled tomato, when this was pointed out to the server they said they had ran out of tomato. They did not offer any alternative and weren’t very apologetic. Also said they had ran out of ketchup. Those who I was with also found their food disappointing, the pies were soggy and undercooked. Definitely not worth the money unfortunately.
Grace Maddocks: Meal for a friend's birthday. Pre-ordered so food arrived quickly but I'd be reluctant to call what we got "service".We received the bare minimum of attention, food was brought and taken away. We were there for three hours and only got asked about drinks as we arrived, never offered any more or asked how the meals were.Staff were grumpy and had a very CBA attitude. Had to go and ask for the bill and the waitress was dumbfounded.Usually great service and food but the portions were small, lukewarm and bland, really disappointing visit, especially for a celebration.
Angela Hope: Food & drinks: Well what a disappointment! Have eaten here numerous times and food always lovely but not today! Firstly seated by outside door so had to keep getting up to close, asked if could move, but apparently full even though tables empty whilst we were there. When food arrived one of my friends salmon was raw and potatoes cold, waitress apologised and took away, unfortunately when arrived back with new meal we had nearly all finished our meals and friend left to eat on own! Plus 2 of us had fish goujons ciabatta, no fish just batter and ciabatta dry and lettuce wilted, plus one of us had onion and other not 🤷🏻‍♀️ so left. Told waitress but seemed to have an answer for everything. - new menu, what does that have to do with quality of food , door open - carnt close as people outside 🤷🏻‍♀️. Sorry but you have lost our custom mainly due to staff attitude with answer for everything, a simple apology and reduction or voucher off menu would have been nice.
Adam phillips: First visit to the restaurant. Enjoyed a tradition Sunday Dinner. The service was a bit slow, but the staff were very friendly and polite.We had the small slice of bakewell tart possible, but the custard was loveiy.
kim pardoe: The food let it down☹Food & drinks: Terrible food ☹Rooms: 5/5|Service: 5/5|Location: 5/5 …More
David Howe: Service and staff very good. Food/we were at a Wake.Service: 5/5|Location: 5/5 …More
Jacquie Caine: Went for meal with friends. An order for gluten free starter was placed and a few mouthfuls in a waitress came rushing over to apologise that it was not gluten free and my friend had to hand it back over. For main course my husband and I ordered sea bass and scallops risotto. The fish’s skin was still slimy like it hadn’t been cooked. The scallops were insipid looking and again looked like they were not cooked . The rice was not cooked and instead of the peas being mixed in the rice it looked like a large spoonful had been thrown on top. Neither of us could eat it and it was replaced with fish and chips which was greasy. When the bill came they still charged us for the seabass instead of the cheaper meals so the bill had to be changed. Service was terrible we had to go and chase waiter a few times to get any service. There was no real apology or any refund on what was an awful meal. Will not be returning any time soon. We used to use this restaurant a lot but would not recommend to anyone in the future. Definitely gone downhillFood & drinks: See above
Stu Whitehouse: Excellent service and the food looked like the chef took care and was proud of the dishes served out, a nice change from the usual pub chains. The lady who served our table, Tarnya, was exceptional and was conscientious to our food selection and gave excellent recommendations. Considering it was a busy Sunday afternoon, the service was swift and the food presented brilliantly. The toilets were immaculate with a high-end feel about them. A very pleasant Sunday afternoon dining experience enhanced by Tarnya, a credit to the rest of the staff who delivered top service.One star deducted for the gentleman at the booking till who called my girlfriend “darling”; some may say the comment could be an ice-breaker or familiarity with the customer, I found it unprofessional, call me old school.Great place to eat and drink.
Ellie Hickman: had some great food, made even better by the lovely, friendly service from Phoebe and Tanya - Thankyou! :)Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Patrick Star: We stayed here a few weeks ago and despite the negative press around this place, we can honestly say that we thoroughly enjoyed out stay. The food was fantastic and the service was thourough and attentive. The manager seemed to be on the ball and keeping his eagle eyes trained on the staff (given recent reveiws that is probably for the best for improvement)The rooms were clean and well made upWell done guys 🤙
martin bergin: Didn't stop in the hotel.Went for food on my birthday, I don't want to be harsh on the staff because they were all very nice, but the service was so so bad, late food, cold food, they basically had a nightmare. Used to be a good venue, so I hope they book their ideas up, but I won't be going back any time soon.
Allan Clarke: Booked for evening meal, did mot have my choice of wine, one steak meal arrived without vine tomatoes, dessert meal arrived with no raspberries, told none recieved on delivery that day. Decor dirty and dingy. Only saving gace is that the staff were really good. Not be going back, although have to admit it was quite busy for mid week.Service: 4/5|Location: 4/5 …More
Robert Hudson: Rooms need updating. Food in the restaurant was ok, staff were very friendly the girl on reception was excellent very helpful and fun nice welcome.Rooms: 2/5|Service: 4/5|Location: 4/5Hotel highlights Quiet …More
Rich Shipley: Awesome food. Had the Roast of Trios. Absolutely lovely and the stuffed Yorke was amazing full of beef rib and lots of gravy. Best Sunday lunch I've had in ages. Just don't tell the mother in law 😉Service: 4/5|Location: 5/5Hotel highlights Kid-friendly …More

6. Himley Country Hotel - Himley

Not verifiedNot verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
583 reviews
new review
Be the 1st in the ranking
exclusive page

Address: Himley Hotel, School Rd, Himley, Dudley DY3 4LG, United Kingdom

Telephone: +44 1902 896716

Business type: Hotel

Himley Country Hotel: what do users think?
Adam Rafiq: This is by far the worst place I've slept in my life! Had to stay for 2 nights the first night they had to change my room because there were stains everywhere on the bed bathroom dirty. The second room wasn't much better apart from the fact it had a clean bed. Shower flooded the bathroom, no soap mould everywhere in bathroom! The bed has given me a terrible back. Mattress is as thin as a sheet of paper and you can feel every single metal spring digging in to you. Bar also very underwhelming you have to wait about 30 mins for someone to come serve you a pint warm as a cup of coffee with a head bigger than the moon. Awful hotel, awful service avoid like the plague. I wouldn't wish my worst enemy a stay here!
Phill Everitt: Poor and more.Rooms: 1/5|Service: 1/5|Location: 1/5 …More
stub mandrel: It's a sad hotel that feels like a few helpful staff are trying to keep people happy as the place quietly disintegrates. Bodged repairs, awful wifi, no restaurant and just feels tired. Apparently, it was thriving once, now a cheap stopover. Mattress felt about an inch thick. Smoke detector swinging from ceiling. Appaling view. But it was clean and the staff were helpful. And cheap. And crazy mirrored alcoves in the coridors.Rooms: Basic...Safety: Not sure it's a place I would feel safe if I was a lone woman.
ROBERT SCOTFORD: Sorry to say since my last visit some years ago this hotel has really gone down hill I was there for 3 days and saw no sign of life at all in the restaurant food wise decor very dated and well worn ....should imagine it's a good contractors hotel not recommended for families staff that I saw were functionalSafety: My room was not so secure and the majority of the rooms I passed looked in the same condition doors damage and half hearted repairs carried out
andrea martin: NEVER AGAINmy chickens coop cleaner than our bathroom
Rosemary Mc Garvey: Update 18/02/23 I travelled from London today to go to this hotel in person as manager Natasha has failed to respond to several emails over the last 6 months. The young man on reception produced my booking which had been doctored to remove the cancellation policy information. Thankfully I was able to produce my original copy which clearly states I am entitled to a refund if I cancel my booking. The young man took a screenshot and sent this to Natasha who then called and waffled with excuses as to why she wouldn't honour a refund. She then threatened to call the police and have me removed from reception because customers were arriving.this is the most appalling customer service I have ever experienced. I will continue to chase my refund and refuse to allow Natasha and this hotel to continue to screw good decent honest human beings out of their hard earned money. This is obviously how they earn their living. All unhappy customers need to come together to stop this happening. The reviews say it all. I am in the process of arranging for the local press and rogue traders to converge at this hotel at a suitable date and time. It is time we make a stand against these thieves. Please respond via this review if you wish to be part of this.Previous reviewAppalling Customer service and failure to adhere to their own Cancellation PolicyReview of Himley Country HotelReviewed 2 days agoDONT BOOK THIS HOTEL...........Sadly I made a booking back in June 2022 for this hotel for a stay in April 2023. Unfortunately due to unforeseen circumstances I tried to cancel this and. now several months later following several phone calls, emails and a letter of complaint the manager Natasha has failed to respond or honour my refund. I have spoken to several members of staff who sympathise with my situation and explain that Natasha is the only one who can deal with this and refund my deposit of £156 which was also over charged when booking. I have checked their cancellation policy on my booking invoice and it clearly states that cancellations will be refunded providing I give 7 days notice prior to my stay. I have clearly given 8 months notice. I am being told by staff to send emails, call between 9-3 Mon-Fri and that the manager Natasha will be available. I have done all of this and still no response. Natasha seems to constantly off site. Today when I called I was told they only consider cancellations during the week and to call again on Tuesday. Having been diagnosed with a serious health condition (reason for cancellation) This is adding additional stress to myself and family. They have ignored their own complaints procedure and are withholding my deposit. Not what you expect from a professional business,
Roel Amsing: Very sad placeRooms: Very basic not a nice placeRooms: 1/5|Service: 2/5|Location: 3/5Hotel highlights Quiet …More
Mad Mad: The night shift service was great thanks to Ali, will definitely come back if we round there again. CheersRooms: 3/5|Service: 5/5|Location: 5/5 …More
Kai Sp: Nice hotel, would stay again.Rooms: 4/5|Service: 5/5|Location: 5/5 …More
Kathleen Hale: Nice place. The drinks are a rip off £5 for a glass of white wine! A glass of cola £3. Don't think I will be going there again !
Simon Bonsai: The young man on reception did his best. Good luck to him! Where to start with the awfulness? In our room - side lights didn't work, TV remote didn't work, mattress had springs poking through, bathroom radiator broke, woodlice in the rotten skirting boards, dogs no longer allowed. Totally dreadful. Never againRooms: 1/5|Service: 3/5|Location: 3/5 …More
Reda El Bayoumy: I like this affordable hôtel, cheap for its services however this time I had no hot water, could not sort it out but still satisfied of my stay.Rooms: 4/5|Service: 4/5|Location: 5/5 …More
Danny Mattin: A classic example of a hotel with more effort and money spent on the exterior facade of the business than the actual interior. It's all very grand and good looking from outside. However when you enter it's all very dated and musky. My room was cold, mouldy and had paint splatters throughout the bathtub and bathroom. The toilet flushed but was backed up with something ie a nappy or a previous guests bodily waste. The heating didn't function, bath tiles were mould ridden, hot water was just lukewarm and i had to boil/empty the kettle 20 times to compensate (at leasts that functioned) summer lightweight duvets had been left on the bed and the carpet was dirty. Overall not worth the money or discomfort staying here...
Kelly Bates: I would not recommend staying here. There is never anyone at reception, the whole building and room was absolutely freezing to the point my partner had to move the bed closer to the radiator. The room was filthy and the bed was absolutely shocking, we both woke up with bad backs. The cold water in the bathroom runs warm and the shower barely gets warm.
Louise Greenfield: Wouldn’t even let my dog stay here. The rooms are disgusting, dirty and in need of serious modernisation. Bedsheets had been used with hairs and dirt in them. Shower covered in mould and even more hairs. No chance of getting even lukewarm water to wash hands or take a shower. Staff are rude and completely unprofessional. We didn’t dare try the bar or restaurant based purely on how bad the rooms are kept. Cobwebs and dust everywhere. Cups stained. Paintwork looked like a child had done it. Easily the worst hotel we have ever stayed in.
Kishan Patel: Awful, wouldn't even let a rat stay in it. No hot water, Mattress is not a mattress, feels like a knife in my back. Very old.fashioned. rude staff. Even ruder builders on site drinking whilst on the job when I can see the alcohol next to them. But it's ok because the receptionist says the do alcohol test every 2 weeks. If they keep the hotel at this standard, what chance of alcohol test every 2 weeks is a lie. Can't even maintain rooms let alone staff. Who even does alcohol test every 2 weeks.
Nigel Robinson: Terrible place; hardly any staff and the few they have have had no training or leadership. Manager is completely out of his depth and shouldn’t be in post. So sad to witness the shambolic level of service. Nobody behind the bar or reception and when someone finally turns up they pull a face at having to pour a drink and then they slam it down in disgust. Can’t even pull a pint of lager properly - disgraceful
Fizzii Moosh: It's like Fawlty Towers, but worse.Just gonna bullet point cus otherwise it'll be an essay:- car park is disorganised and pothole ridden (badly so)- room smelled like chlorine/mothballs/vinegar/dust/burnt fabric all at once- furniture/walls/ceilings/tiles/etc in DIRE need of maintenance and fixing as it was borderline hazardous- mould in the bathroom (especially on the tile grout)- TV included... But it didn't work.- poorly scraped soap remnants in the bath alongside hair and footprints- irritatingly loud buzzing from the horror movie-esque fluorescent lighting- paper-thin walls and staff loudly talking to each other in the corridor during the night- someone tried to open my door at 3AM (thank god I have a travel door lock I take with me everywhere)- unclean bed sheets with horrible plastic-y under bedding- bathroom taps had the options of "cold water" or "vaguely lukewarm and slightly brown water"- badly adhered wallpaper over mouldy/damp walls- only 1 of the plug sockets in my room actually worked, the rest had blockages or apparent damp damage with rust- scratching noise in the ceiling and walls that I'm hoping wasn't mice but I don't think any alternative is better to think about- extremely inaccessible to those with disabilities- bizarrely standoffish and dismissive front desk staff (but tbh, as an ex hospitality worker, I get why working in a place like this would suck the soul out of you).I didn't stay for breakfast or even step foot in the dining area.There's a Premiere Inn literally just down the road from this place. The rooms are the same price and at least they'd actually maintain the rooms to a decent standard. It was £42 for the cheapest room available for a single night - really, I should've slept in my car.

Most visited!

add a comment of celiac hotels Dudley

Comment sent successfully! We will review it in the next few hours.