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1. British Heart Foundation Furniture & Electrical - Colchester
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· 23 reviews
108-109 High St, Colchester, CO1 1TB, United Kingdom
bye bye: I love this shop 💜
Tom McLaughlin: Unable and unwilling to give even a rough/no obligation quote for a house clearance without viewing property.I was able & willing to give list of items in property, description of it & was fully aware any quote was subject to change once property seen but they weren't even willing to have a conversation about cost.
Constantina: Good variety and quality of furniture available, even better prices. Excellent service, they packed the glass dining table and chairs we ordered (brand new) like a professional high-street furniture store, with bubble wrap, boxed neatly, screws tidy in their respective little bags, and not a scratch! Will definitely buy from them again!
Richard “Tricky” Carder: I was surprised with the choices and size of the collection of furniture and appliances available to purchase at very reasonable prices. Most of the items where in good order and the staff were able to advise me of what and when new stock was arriving.
Lee Scrutton: Great shop and a worthy cause ruined by snotty self righteous staff members that seem like they can't be bothered to be there and everything is too much trouble. Point in effect after purchasing a £240 wardrobe the female staff member was very upset at us she had to climb over other items of furniture to remove the price label. Also recently we arranged an expensive TV unit to be donated to them and was called the day before pick up and told that there would be a wait. We said that's fine and we were told very sternly that they are too busy but would take it if we delivered it to them 🤣
Melissa Reynen: This shop is a great place to find good quality used furniture, and for a good cause. They have a pretty wide selection and good prices. Their customer service tends to be pretty bad though, with some (not all) of the cashiers having very poor people skills and not being at all helpful. One time I literally asked for the price of a piece of furniture I was seriously considering buying, and a staff member said they didn't know the price, then ignored my inquiries about finding out and turned their back on me. Another time I stood at the till for about 5 minutes straight while the worker texted on their phone right in front of me, without acknowledging me. When I said something, they looked up, then continued what they were doing. Finally when they were done, they slowly ambled over to let me make my purchases. Their customer service kinda makes you think they don't really want your money :') But if you can get past the customer service (which I believe is volunteers so that could be why it's terrible), it is worth it for the money you will save, and the research funded. Also, they do delivery for a decent price and the delivery workers were great :)
David Cockersell: Helpful staff and a good selection of furniture. The only problem is, it's in the High Street, so it's impossible to park legally nearby thus making delivery necessary and you have to wait a while for a delivery slot. Still, much cheaperr than buying new stuff and just as good. Plus it makes money for a worthy cause, which is a always a bonus.
Sergey W: Great low cost furniture which is refreshed into a new home rather than throw in a skip, all towards a most important research in humanity so far to save millions of lives from biggest killer. Much respect and appreciation. Thank you all for all you do, i feel proud to have been volunteer here when i was younger at college. I hope to rejoin the team and help as much as i can in future when i am more financially stable and have more free time from paid work.
David Widlake: Excellent furniture and staff
Jim Montgomery: Me and my Mum were guilt tripped into giving to the BHF today by the proprietor of the Colchester branch who said and I quote: 'we don't charge for looking but we do ask that you put something like 50p into the collection box your way out' (unbelievable). And to make sure we did he followed us round the shop, popping up here and there like a mushroom before finally heading us off at the doorway in a pincer movement which involved him and a colleague who was lying in wait with a collection box. The pair of them literally blocked our exit, one giving his 'please give to the heart found...' sales patter whilst the other stood there patting the loose change in his pocket. Come on BHF please train your staff properly surly we don't need this aggressive Bob Geldof style of fundraising do we?
Luca Galelli: Best price
Cas Acres: Great staff and a worthy cause.
Gill Hinton: They sell excellent quality goods
darren cole: Good quality low cost furniture
Aimee Buckingham: Good quality household goods at affordable prices!
Lynda Robinson: Shop there often. Good value
Brett Craddock: Good selection of used furniture which is cycled regularly. Polite and efficient staff and reasonable delivery charges for large and bulky items.
glenn cooney: Good books
Esteban: Excelentes precios por muy buenos muebles.
2. Emmaus Community House - Colchester
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· 14 reviews
175 Magdalen St, Colchester, CO1 2JX, United Kingdom
Michal Vacek: Great
Community Spy Colchester: Overpriced more than anything these days. Drivers collecting items from customers acting in unprofessional manner with such authority it makes you feel bad for trying to donate.
Yolly Ktori: Always a welcoming place with patients you will find a true bargain I bought a toaster for 5 squid and love it
Beryl Keefe: I went into this cafe today and wow what a lovely place. The sandwich was very nice, very fresh and also reasonably priced. The mug if tea was made with perfection and for 60 pence, where can you get tea that tasty and that cheap!!! So if you are in Colchester pop in its well worth it.
Lesley Jennings: Fantastic bed that I got from you and bookcase
Clare Gibson: Amazing team: helped make house clearance bearable, were incredible on so many levels.Please contribute however you can.
Scott Everest: They do a great job
Tim W: Offered to donate items at no point were any rules regarding fire labels mentioned, took the morning off work to wait for collection the driver walked in and acted like I was trying to give him a sack of soiled nappies. Refused to take the items that were exempt from the regulations as "we only take things as a set". This is the second time I have donated here both times the attitude of the staff has been poor the lady who called to arrange collection (the same lady who failed to mention the fire labels) didn't even bother to say thank you. There are other charities out there that 1.tell you upfront what they will and won't take and 2.are actually grateful for the offer of the item for them to sell on.
Nickrg Young: Very good
3. Furnantics - Colchester
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· 0 reviews
12 Commerce Way, Colchester, CO2 8HH, United Kingdom
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4. Fabb Furniture Colchester (Part of the AHF Group) - Stanway
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· 152 reviews
Tollgate W, Stanway, Colchester CO3 8RG, United Kingdom
Tanya Bugg: The only satifactory thing about this store was the delivery drivers which delivered 7 weeks later than due , after sales where robotic and clearly bored at my complaints when they put my delivery date back a further 3 weeks taking delivery to 14 weeks not the 6/7 i was quoted . Poor service very poor
Jonny Reeves: Ordered furniture through fabb Unfortunately it was anything but fabb receive the wrong items and then when we contacted customer services for a refund they decided to refund it. However they wanted despite me contacting them as it was company policy. My advice would be don’t use them and go through someone else that can actually get an order correct
sophie baker: Avoid this company ordered back in August and its now December and I still don't know where my sofa is , been in store was told i would receive a phone call from the staff and I'm still waiting so it's now been 4 months and probably still won't receive it before Christmas!!! Wouldn't recommend to anyone
John Baker: My daughter and son in law purchased a corner sofa back in August and was told it would be delivered by October we are now in December and still waiting. They have been told on many occasions that they will receive a call from the store but not once have they received any contact from this so called home furniture Store. I WOULD NOT UNDER ANY CIRCUMSTANCES BUY ANYTHING FROM FABB FURNITURE OF COLCHESTER.
Tim Dow: The sale staff seem not to know anything. The items price list did not have dimensions, or other items in the range. I could find the information out online quicker the the member of staff could answer. Not worth a visit!
ben sadler: Avoid this company unless you want to be messed about with no show fitting.Date was booked well ahead and on the day times were confirmed between 12 & 4. At 3.10 we receive a phone call to say they could not attend because a roadwork closure, which incidentally was about 20 minutes from our house, basically they didn't want to work late. Was promised call back within 24/48 hours to rearrange.Today 6 days later after chasing and emailing and sending txt messages we have been offered a date in 2 weeks time ! The communication of this company is useless and we now regret dealing with them so PLEASE buyer beware this company has no customer service at all.
John Wynn: Staff are helpful and the shop is nice with lots of choice. Not sure the sofas are the same quality as DFS and having read there online reviews decided to look elsewhere.
Linda Flynn: Always read the small print, they do not offer refunds if you change your mind, even if it's within the 14 days, still waiting for my furniture it's been over 21 weeks, apparently due in next week but not holding my breath, we shall see.
Lynn Payne: Staff don't leave you alone to browse the furniture. It's very off putting.
Vince S: Order a few things all delivered OK. Was sold some floor protectors and said OK as had fitted new Amtico flooring.First time we moved sofas they failed which caused the corner of the legs scratch the flooring. Reported to customer service and told they are not at fault and did want to even consider refund or look at repairing flooring. Paid 250 for flooring repair and fitted pads with no problems since.Won't be buying from again and have already told loads of people about service after the sales.
lyn Buss: Really good helpful staff. Recommend this place
Amila Kularathne: Order takes more than 21 weeks and items still not deliverd.
Frances Griffith: From the showroom staff to the delivery drivers we had excellent service. Ordered our sofa and chair last week and was due to arrive at 9 15 this morning and arrived an hour later due to issue with the van but we were kept informed throughout and well done getting the van sorted so quickly- would certainly buy from FABB again.
Chris Price: Some good stuff here. Dave, the staff member who helped us was super nice and knew everything. Good experience
Debbie Rhodes: Firs time in this store and the sales staff were very helpful and polite
Mark young: Rude and dishonest salesperson, said they would knock£100 off the price but actually they put £100 on before they knocked it off, so it was the same price as it is on the website!
steve timmis: We ordered a stocked item so delivery within 3 weeks, which was perfect as moving into new place with no sofa.. which we explained to sales woman, this was Feb 2nd and we are still waiting for it. After many phone calls and finally offered loan sofa we are still sitting on lounge floor. Every disappointed especially after spending over £1k on this sofa, haven’t been offered anything not even a free delivery which was an extra £69. I wouldn’t recommend buying from here unless your prepared to wait.
Neal Westwood: Very helpful
Mick Gedge: Staff helpful but did not have what I was looking for
Tim Eve: Not a huge range, lot of the furniture looked dated.
martin ainger: Nice store with helpful staff.
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5. British Heart Foundation - Colchester
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· 3 reviews
24a Long Wyre St, Colchester, CO1 1LJ, United Kingdom
Graces random page: My mum had a lot of items to donate. Arranged for collection, picked 2 dates & nothing!She called & they said they'd call back.....nothing.Just be truthful & say if you can collect or not, want the stuff or not & stop wasting peoples times.I could have taken it all to the tip, but why dump a working tv, working kitchen appliances, glasses, cups etc.....
Kimberley Rowlands: I went into the British heart foundation and to tell the truth it stunk in there there's a employer who stuck of beo the whole shop stuck I had to walk out and get some fresh air
Dave Money: Friendly staff, good choice of dvds at great prices
Sam Smart: Lots and lots of dvds. Couldn't look at the brica brac because a female staff member was blocking it while putting things out, which should be done before it after the store is opened to customers. OK prices but not notably cheap.
Malachi Hamiltonkerr: absolutely amazing charity banging place to rave and chill
Terry Hurley: A year as a volunteer suffered verbal abuse bullying every thing. Covid19 laughed off
6. Starling Furnishings - Little Bentley
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· 10 reviews
Pump Farm, Tendring Rd, Little Bentley, Colchester CO7 8SH, United Kingdom
Terry Masterson: Great item and service delivered to my door thank you
Zena Smart: Found what I wanted on Facebook. Very quick response and was able to have the cabinet delivered. Very professional service and reasonably priced
Kevin Rockhead: As much as I enjoy pre-owned furniture, I was a little hesitant about buying a dining table and chairs sight unseen from a seller on Etsy.Reading through their reviews, I could see they were mixed; some people were really happy with the service the received, some were not as the items they ordered arrived damaged or didn’t arrive at all. However, given the price for the table and 5 chairs, I thought it was worth a punt.Communication from the seller was good; they contacted me straight away to get my mobile number to give to the delivery driver, who I was told will contact me within a few days to let me know what day the items would arrive. After a few days, I had heard nothing, so I contacted the seller asking them to investigate. Having not heard anything by the following day, I contact the seller again, who it appears didn’t read my previous message properly. However, shortly after this second contact, the delivery driver contacted me with a day and time window for delivery.The table and chairs arrived on the day, within the time window given. However, there was supposed to be 5 chairs and I only received 4. The driver confirmed that there was supposed to be 5 chairs and took a photo as proof of delivery. I contacted the seller again about the missing chair and was told they will “find the 5th chair and get it sent out to you”. No apology and no mention of when this would happen.Additionally, the chairs I did receive and the table had some scuff marks on them from transport. My guess is the delivery driver never placed them on a blanket of anything and dragged them to the edge of the van when it came time to deliver to me. Also, one of the legs of the chairs was broken. Fortunately, I was able to buff out the scuffs on the edge of the table. The chairs though will require some attention. The joints are a little loose and I'll have to repair the aforementiond break. Also, the screws needed to attach the tabletop to the base were not included. It’s a good thing I had screws of the correct length in my toolbox. That being said, overall, the condition of the table is good; all stable and no hidden marks or damage.Maybe it would be better collecting from them in person, but as I do not drive and given where they are located, that was not an option for me. So, for the reasons already stated (no screws, missing chair, no apology) I am giving this company 3 stars. However, this might drop to 2 stars depending on what happems with the 5th chair*Edit*So, I contacted them again this morning asking for an update on when I can expect the missing chair to be delivered. Their response, “We will let you know as soon as we have more information”.Still no apology or even a simple “sorry for the mistake”. Really poor customer service, hence me changing the review to 1 star
Justin Carroll: This is a little gem of a used furnisture place. We got two book cases for £15 and it was a warm welcoming place to visit. Definitely be using again.
Seb Cailes: Great service, great products
Daniel Elsey: The best place to buy pre loved furniture I’m so happy with my purchase. Special thanks to Joe and the team for their first class service
Alice Coote-Cowling: A huge thank you to Hattie, Oli & Joe for an incredible collection service today. I was in awe of their speed but thoughtful removal of items from my Grandmothers house. The whole family are grateful for the service and enjoyed working with them. Would definitely use again.
Sarah Triner: I brought from this shop through FB marketplace. The communication was fantastic, the delivery service was a wonderful bonus and I have two chairs that are absolutely beautiful. I am so thrilled with the service Starling Furnishings offers, I highly recommend and will be using them again.
Hatty Auld: Lovely items at a great price :)
Michael Pountney: Like this place. Helpful young couple recycling furniture. Bought a leather sofa from them. They delivered it into my house same day. Excellent service.
Stuart Maddison: Superb products got sum lovley pieces quality people.
Anne Leggett-Auld: Very helpful, reasonably priced and great customer service
Karl ace: Great price products, nice and friendly service. Definitely recommend and would use again! Really happy with our chest and delivery was also cheap. 5 Stars *****
janette martin: They have some beautiful stuff and at exceptionally reasonable prices. Their delivery service was brilliant and the young man couldn't have been more helpful.
frank martin: Really good little business, really friendly staff and cheap prices
Peter Strand: Very pleased to work with them. Very professional and pleasent
Jonathan Martin: Amazing place, loads of furniture and reallyCheap prices, new stock in all the time,Also great customer services
7. British Red Cross (Mobility Aids) - Colchester
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· 4 reviews
The Community Hall @ Abbots, 39 Ladbrook Dr, Colchester CO2 8RW, United Kingdom
8. Choice Home & Sofa Outlet - Colchester
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· 188 reviews
C, Retail Park, Sheepen Rd, Colchester CO3 3GT, United Kingdom
9. Age UK - Colchester
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· 1 reviews
9 Crouch St, Colchester, CO3 3EN, United Kingdom
10. Neptune - Stanway
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· 48 reviews
342 London Rd, Stanway, Colchester CO3 8LT, United Kingdom