Customers describe the customer service as outstanding, with staff being very helpful, responsive, and going above and beyond to ensure satisfaction. They mention specific staff members who were credits to the business.

Customers have mentioned specific staff members such as Damon, Michael, Jonathan, Oz, Mark, Mumen, Owen, Jorden, Jamie, Daniel, and Sophie for their great service, knowledge, and helpfulness.

Customers have described the repair and maintenance services as the best quality they have ever received, with faultless repairs and amazing results. They also mention staff members who were helpful in arranging appointments and working around busy schedules.

Customers express their satisfaction and recommend the BMW dealer to others, highlighting the great service, staff, communication, and overall experience they had when buying or servicing their vehicles.