The staff at the supermarket are always polite, friendly, and helpful. They are quick to assist customers, whether it's helping with finding a product or providing guidance on using the self-checkouts. One customer even mentioned receiving exceptional service when dealing with a technical issue.

There is a Costa coffee shop inside the supermarket, as well as toilets and a mobile sales area. Additionally, there is a tobacco and lottery kiosk for convenience. The store also has a bakery and a good variety of offers available.

Customers have mentioned that the supermarket provides a pleasant shopping experience, with easy access, fair prices (especially with the club card), and a good amount of parking spaces. The store is not overly busy and is well stocked with a variety of products.

One customer shared a positive experience with a staff member named Scott, who went above and beyond to assist with a purchase. Scott helped lift heavy items into the customer's trolley and even carried them out to the customer's car. This level of service left a lasting impression on the customer.