Vue Halifax is dedicated to providing accessibility for all guests. The venue has wheelchair access throughout, with accessible toilets and designated wheelchair spaces in each screen. There are hearing loops at all counters, and infrared technology is available for hearing assistance. The cinema also hosts autism-friendly screenings with adjusted lighting and sound levels.

Customers can watch the latest movie trailers, view film listings and times, and book tickets online at Vue Halifax's website. Tickets can also be purchased in person at the venue, through customer services, or at the automatic ticket machines in the foyer. Customers can also use the CEA card for ticket purchases.

Vue Halifax is located inside the Broad Street Plaza, in the town centre, just a five-minute walk from the bus and train stations. There is an NCP car park across the road with spaces available for blue badge holders. Additionally, there is a drop-off point outside the venue for convenience.

Vue Halifax offers a variety of special screenings and events, including subtitled films, autism-friendly screenings, and Big Screen Events like theatre, dance, opera, concerts, and live sports. Customers can enjoy a unique movie-watching experience tailored to their preferences.