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1. ZARA - Natick
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5
333 reviews
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Address: Worcester St #1245, Natick, MA 01760, United States
Schedule: Opens at 12:00
Telephone: +1 646-923-9638
Business type: Clothing store
Karina Perozin: Always so messy, you can never find anything. And this is the only store where the fitting rooms are full of clothes and is always closed.
Diego Rojas: I hope that Zara realizes that customer service still matters in 2023 and invest a little bit more in training their employees. The guy at the register was not helpful and straight up rude. He threw the merchandise at the table when I told them that I didn’t need a bag and was constantly talking with his coworker even though I was asking questions.
Annaya Gabriel: Had an amazing experience during checkout with cashier Daisy. She was very helpful during my complicated return and purchase!
Catia Souza Terapeuta: I love the store but lines is always insane… Fitting room is also not open which makes you stay in line for purchase and later to return…You his is everytime I shop at Zara. I am giving up just for the inconvenience of been in aline for line for more than 1 hour.
Crab Cakes: Limited selection. Long waiting lines. Terrible customer service.
EDan: Everything you read in the reviews are true. Extreme bad customer service. All fitting rooms were closed and we had to locate someone that spoke English, the girl in the fitting room said she didn’t speak English. What a joke! Was told if we wanted to try apparel on we had to go to the mall bathrooms LOL…..apparently all 3 fitting rooms were closed and appeared they were being used as storage, there was stuff everywhere in all three areas.Stores a mess and resembles an outlet store….pretty chaotic and yes the whole time I was there the lines were long and slow.This store is nothing like the other Zara’s stores I have visited. I recommend just order on line and return if you don’t like.This store needs managerial help!
Michelle K: Customer service level is at an all time low at this Zara. I come here all the time and am never impressed, but today, a middle-aged blonde woman (seemed to be a boss of some sort) was giving attitude to every single customer coming in over a new scanning system that they decided to debut today - with what seems like no plan ahead of implementing the new system. It was an absolute mess and instead of being apologetic, she was very rude. Do better Zara!
Marisa Fuller: Super long line every time I come and today the fitting rooms were closed! Who closes all their fitting rooms? That’s ridiculous and there should be no reason why there is a line all the way to the door and only TWO registers open. Hire more people! Get it together.
Sharang Jindal: Very bad experience, it feels like the employees on the billing counter are trying to take as much time as possible. Super inefficient people
Jaime Martin: This store is a complete joke. Fitting rooms are closed. One register open for 20 people in line. Staff is miserable!
Luz Mery Parra Acevedo: Venden ropa muy bonita. Espero la visten .
Vinit Modi: Worst shopping experience. They have checkout lines until the entrance but still they would not have more counters open. Slowest ever checkout process. Shop only if you have time to stand in long checkout lines.
Kamiya Thakker: Worst store and staff!! We went there on weekend and they said our trial rooms are closed on weekends because we can’t accommodate so many people!! If that’s the case then why don’t you close your store on weekends as well?? How can we buy things without doing trial? I won’t recommend visiting to this store.
Chad Williams: Understaffed and no fitting rooms open, just winging it these days
Patrick McKenna: This is the first time I have been to this Zara. Normally I go the one downtown in Boston as it is closer. That being said while the selection seemed to be decent, the line was the whole way to the door to checkout. Not to mention when I asked to try something on, the employee rudely stated that they were closed and you will need to make an educated guess. There were people just trying stuff on all over the store!!!!I’ve realized it’s pretty normal for the line to checkout at Zara to be super long and slow, I never expected the dressing room of a clothing store to be closed!! I was shocked and speechless. I won’t be coming back as I’ll stick with the one downtown.The only plus is that it’s in the mall on the second floor near Nordstrom. It was really easy to park under Nordstrom and take the elevator up.
Raquel Sunshine: Wonderful place , wonderful clothes
S P: Very common for these guys to keep just one register open and make 30 l(sometimes more) people wait in a line. Three sections(mens kids womens) and one register. What kind of joy the store manager gets by doing this I have no clue!
Rasheed Wande: Haven't been here in awhile but this is my favorite store in the world! Before they opened a Zara in Providence I would drive to Natick just to shop here. Side note; Natick might be one of the best malls in New England!The Zara store has a great selection of men's clothing. Customer service always outstanding!
Bradley Reitzel: Fitting rooms closed. Forced to use self checkout (put clothes in dirty bin, remove all security tags yourself), rude store employees/management
Cansu: I drove all the way from New Hampshire to shop at Zara and fitting rooms are closed for no reason.
LuLu Jersey: The store manager rocks 🌟 she helped me with a situation that I could say to her. Thanks forever.
2. The North Face Natick Mall - Framingham
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5
60 reviews
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Address: 1245 Worcester St Ste 4016, Natick, MA 01760, United States
Schedule: Opens at 11:00
Telephone: +1 508-651-7676
Business type: Clothing store
4worldlovers: 
Return, exchange or claim your warranty for items bought in The North Face store only. Check brand official return and warranty policies for more info.
Return, exchange or claim your warranty for items bought in The North Face store only. Check brand official return and warranty policies for more info.
3. The Quilted Crow - Bolton
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5
105 reviews
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Address: 626 Main St, Bolton, MA 01740, United States
Schedule: Opens at 10:00
Telephone: +1 978-266-9102
Business type: Quilt shop
Jeff Girard: I visit the shop with my wife. She is a talented quilter. She loves the shop and enjoys the selections. Thank you.
Katie Lynch: I was thrilled at the convenience of being able to purchase a gift certificate for my mother online. I was confused about the delivery as I had requested it sent via email and hadn't seen it arrive a few days after purchasing. No need to worry, I had a WONDERFUL phone chat with Rose, and she was able to quickly look up the record of my sale and we were able to determine that the certificate had indeed been sent but it ended up in my spam folder. Rose was patient, kind, and quick to help. It was a wonderful experience all around. I highly recommend supporting this small buisness.
Debra Johnson: Friendly staff
Rowan Johnson: Absolutely worth the drive for me. Excellent selection of reproduction fabric as well as felted wool (edit: which I’ve just learned is not the same thing as wool felt, thanks!), 1930s, traditional, batik, and some more modern fabric too. Lots of books and precuts to look through. It’s a beautiful building with lots of room to poke around. Nice folks running the place
Jennifer Johnson: Fantastic fabrics, wonderful staff.
Marilyn Palmer: Is my go to shop. Nicest group of people to do business with.
Diane Sharpe: Employees are helpful and friendly. Fabric is beautiful.
G M: Well organized, a lot of wonderful fabrics.Ladies at front very sweet and helpful.
Alfred New: The staff is very friendly and helpful. In the fabric selection is large and incredibly beautiful.
Lois Brooks: Went there with a friend. Quilting isn't my thing but she was successful. Not a friendly feeling there.
Laura Lane: My favorite quilt shop. A wide variety of quilt fabrics available. Warm friendly service. Online ordering is also available.
LitheFider: Lovely shop! Big selection of wools and modern fabric. Lots of nice samples too! Plenty of parking.
Kira: The store recommended a woman who does Memorial Quilts, which I wanted for a family member who passed. I had a terrible experience working with her and I do not recommend her. She is the only person the store recommends for this type of thing. When I initially tried to collaborate with her on the design, she basically questioned my readiness (my grieving process) to undergo the project. My experiences of her attention to detail and follow-through went downhill from there. And if I recall correctly, she wanted $800 to do the quilt. I recommended finding someone more qualified and compassionate, $800 or not.Dear sue, I see that you have publicly shared all of the details of my painful experience working with Jana Blanchette, who you confidently recommended, to create a memorial quilt for me. If you call questioning Jana’s decision to choose a background color without checking with me an insult, I am not exactly sure what you mean. Thankfully, I did take the project to a professional this time. Jana made it seem as though I only had one choice for the layout of the quilt, which the professional now on the project says is not the case. I am very happy with the way things turned out and that I didn’t have to accept Jana’s one-only design. That you Sue would share my personal details regarding this painful process makes me confident in my decision to never step foot in your store or consider hiring anyone you recommend. I hope you do not have a great loss in your life and end up with an entitled person with a quilting machine, making decisions on a sensitive project without consulting you. And of course someone such as yourself to share personal details such as my whereabouts, online. Good day Sue and good luck to you.
Joanne Champagne: Fabulous shop!
Meredith Dill: Awesome quilting store!
Monique Whitten: Love this quilt shop
Carol Banks: Beautiful shop. Lovely staff.
Michelle King: I love the Crow. Haven't going there for years. Always friendly and helpful. Great choice of fabrics!
Jill Stewart: An absolute must for everyone one the planet because the 2 employees I met there tonight healed my soul and actually loved me and on top of that everyone they were gracious and liked their jobs! A rarity in the world. Also, the fabric is a must to see for every eye ball on our planet!
Catherine Berry: Absolutely a favorite! Beautiful variety of the latest fabrics, quilts on display and knowledgeable, friendly staff.
Kelly Silveira: VERY helpful folks! Lots to feed your quilting addiction, but mostly the staff is wonderful.
4. FatFace - Concord
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4.9
2 reviews
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Address: 4 Walden St, Concord, MA 01742, United States
Schedule: Opens at 10:00
Telephone: +1 978-341-8073
Business type: Clothing store
5. REI - Framingham
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4.6
448 reviews
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Address: 375 Cochituate Rd, Framingham, MA 01701, United States
Schedule: Opens at 10:00
Telephone: +1 508-270-6325
Business type: Clothing store
6. Kohl's - Framingham
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.2
478 reviews
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Address: 1 Worcester Rd, Framingham, MA 01701, United States
Schedule: Opens at 10:00
Telephone: +1 508-879-9103
Business type: Department store
7. Kohl's - Leominster
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4.2
837 reviews
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Address: 10 Orchard Hill Park Dr, Leominster, MA 01453, United States
Schedule: Opens at 10:00
Telephone: +1 978-840-9509
Business type: Department store
8. Kohl's - Northborough
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4.2
501 reviews
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Address: 7102 Shops Way, Northborough, MA 01532, United States
Schedule: Opens at 10:00
Telephone: +1 508-393-8295
Business type: Department store
9. Kohl's - Worcester
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4.2
790 reviews
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Address: 10 Country Club Blvd, Worcester, MA 01605, United States
Schedule: Opens at 10:00
Telephone: +1 508-854-2590
Business type: Department store
10. Kohl's - Chelmsford
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4.2
790 reviews
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Address: 265 Chelmsford St, Chelmsford, MA 01824, United States
Schedule: Opens at 10:00
Telephone: +1 978-250-0054
