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1. SEPHORA - Framingham

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5
102 reviews
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Address: 1245 Worcester St, Natick, MA 01760
Schedule: Opens at 11:00 AM
Telephone: (508) 650-9000
Business type: Cosmetics store
Mircea “Marc” Bolohan: Apparently if you buy their products with cash the return policy does not apply to them 🤷♂️ Ulta I suppose will be my choice for presents for my Lady👩
Naquan C: Helpful staff, very friendly and knowledgeable
Stephen Kwok: Located in the Natick mall on the second floor. Staff was plentiful and helped out very fast. Very competent person which is not always the case now a days. Very pleased with this visit, was in and out fast!
Nereyda Ramos: Excelente muy amable todas trabajadores
Janine Rivera: Came in not familiar with any makeup as I don’t use it but I would like to. No one helped me I was so lost ended up grabbing things that did not match my skin tone as every employee I asked walked away so everyone gave me different products that did not match. Unbelievable first and last time at Sephora
Jess Proia: UPDATED REVIEW: I went back to Sephora in the Natick Mall a week later in an attempt to redeem this review and assumed the products I needed would be restocked. Unfortunately the foundation brush, concealer and bronzer that had been out of stock on my first visit, were still out of stock. They had a plethora of staff working, but I know this is an inventory issue. So whoever is ordering inventory, is not ordering products they are sold out of. Needless to say, I will never be going back and I will be recommending everyone to try Ulta in shopper's world or buy products at Macy's in the Naitck Mall. Both stores were fully stocked and had great customer service.They opened late. I went in looking for all new products and I had to ask three people before someone actually helped me and didn’t just point and say random words. They were also sold out of all the products I needed, foundation brush and concealers.
Rosiklay Medrado Baptista: Bom
Marlana Stone: I love Sephora and their selection this Sephora needed a little work, it was a bit messy and the staff seemed a little overwhelmed but not in a rude way, there was just alot to do and not enough ppl to help. Story of everywhere right now...
Joelisa Tomaszewski: Anna was helpful, friendly, and knowledgeable so I'm satisfied with my purchase. The store looked unorganized though and could use some cleaning.
Geoffrey Marchant: My wife loves it. Happy wife happy life
Jade Perkins: the people who work here need acting lessons. try to make it less obvious when you're whispering about customers you assume are stealing.
Rory Kinney: great selection of everything. Shayla is amazing and so helpful!
Edeir Martins: Diversidade de produtos
Julio G. Garcia: Las personas que atienen allí son muy amables
Meg Haskell: I have been an Ulta shopper for a majority of my life because it's less intimidating, but I stopped into this Sephora today and was helped by Caitlin. They changed my opinion entirely and helped me find the perfect cream blush and bronzer, setting powder, and foundation for my wedding. They were funny, knowledgeable, and easy to shop with. I highly recommended visiting just for Caitlin!
Monica Eisenberg: I wish I got the name of the girl that helped me (she was blonde with glasses). I had no idea what I was going in for but I described my skin type to her and she was already on it. She had me walking out with an entirely new skin care routine! I’m so happy with my experience because I was originally overwhelmed trying to switch to a new brand after using Curology for 2 years, but coming into Sephora (my first time ever too) was by far the best decision. Also in regards to fellow commenters, I don’t think their staff is constantly at your side — I believe that they are all filling their roles as they should (their was staff in each section of the store) which makes sense as there is a lot of product. I’ll definitely be visiting again!
Carlos González: So, Sephora is an interesting place to find the beauty within me.
Nysaiah Medina: Shoutout to Kate for my entire makeover. I felt like a whole new person after taking care of all my Sephora needs with her.
Bea Hookway: Although this location sometimes feels understaffed (at least on the weekends), and it can be hard to get someone's attention to help you out with something, there's an employee here who I feel deserves recognition. Courtney couldn't have been better; she was incredibly helpful, color-matching me, helping me find a sample of something I wanted to try, checking the back inventory for something that said out of stock, but she was also incredibly kind and easy to talk to. I hope Sephora does everything they can to keep her as an employee, I will continue coming into the store just to see her, instead of my usual online ordering!
Silesia Si: Excellent
Miranda Cohen: always friendly and helpful, have yet to have a bad experience in this location
2. SEPHORA inside JCPenney - Leominster

5
11 reviews
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Address: 100 Commercial Rd UNIT 180, Leominster, MA 01453
Schedule: Opens at 11:00 AM
Telephone: (978) 534-2440
Business type: Cosmetics store
Alexander Bernal: Very helpful!! To the community. Friendly, kind and loving
Daniel D. Dubrule: Clean, filled shelves, staff were available and helpful.
Dood Monkey: Lovely people amazing clothes for a person close to seven people tall
Alison Merritt: It was an okay day shopping was looking for a bra didn't have the size and any style or any company. Very disappointing
Maria Souza: Muy buenas ofertas
Nambians: Very helpful and friendly staff!
Ranjith Kumar Natarajan: Found everything that i need. Good prices and specials. Excellent customer service.
Angeliquc Smith: We had a terrible experience! One of the employees was extremely rude and unprofessional. After spending over $500, one would think a little courtesy was due. I'm just going to think twice about shopping there again.
FR: Only great department store we have left in Leominster, noticed prices are getting better and more sales. People need good prices, with all that is going on. Great selection of clothes and nice, clean place to shop. It will be nice when you open more registers in women’s area, have to walk around to find one available, same with dressing rooms. Only thing I wish is that your shoe prices were better, I find them to be high. Other than that, very happy you’re still there, I don’t like to shop online at all. I go to your beauty salon and the few hairdressers are great, but they need a receptionist at the front desk. A hairdresser should be able to do their customer’s hair, and not have to run to answer phones, or help customers buying beauty products. Miss the mall the way it used to be, sad about that, we need more good stores like yours, to shop in.
Anonymous Anonymous: Totally preposterous the store opens at 11:00am during a work week.No wonder the store has no customers always.Never stalked either with new merchandise. Matter of time before they closeLeominster JC Penny.
Rapunzel Miller: Great store. Bright open. A little expensive. However great sales. Staff was pleasant.
Tim Garrett: Daughter bought some hella expensive makeup and had a very pretty woman help us. What a sweetheart.
Delaliz Nieves rivera: I love it great customer service in the men's department especially from a cashier name Jeanette
Amanda G: The employees were super helpful and the store is clean and organized
Hazel Rathburn-LeClaire: Very good
Brenda Batchelor: It's ok
Jay: Very nice
Jocelyn Porciello: Some super cute clothes and ok deals. No in store coupons however and I feel like this makes it a 4 star instead of 5.
Mark Mitchell: Used to be a better value.
ÁNGEL GALLEGOS: Siempre hay descuentos. Personal deja comprar con calma y resuelven situaciones cuando se los necesita. El lugar es muy amplio.
Jose Ortega: Bueno precio y buena atenciones los empleados son bien
3. SEPHORA inside JCPenney - Marlborough

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5
19 reviews
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Address: 573 Donald Lynch Blvd, Marlborough, MA 01752
Schedule: Opens at 11:00 AM
Telephone: (508) 624-6070
Business type: Cosmetics store
Marissa: I went there today and most of the shelves were completely empty. There were no employees in sight and so I left. What a waste!
Rebecca Sparrow: This place is NEVERRRRRRR stocked. Everything is empty. I figured maybe it was a fluke at first but have stopped in over the last 6 months when I’m at the mall and it’s the exact same, never any products on the shelf. The customer service isn’t superior by any means either, helping customers seems to be the last priority for this store. Won’t be back……
Brianna Lowe: Unfortunately, this Sephora does not deserve even one star. I was in the store last night looking around. I noticed two of the employees personally shopping together for themselves and did not pay any attention to anyone. Although, a complete different employee was kind enough to help me find a particular product and as I wanted to check out she said that she could not check me out and that one of the other employees would do that for me. I was immediately confused to why this employee could not check me out herself but I patiently waited for 10 minutes while the two other employees were still shopping for themselves. I then gave up waiting and put the products back on the shelves and was about to head out the door. The two employees noticed and finally came over to me as I was heading out and asked if I was all set. I did let those two employees know that I was not all set and I have been waiting a while to be checked out and that I was leaving. The employee looked at me, laughed, and said okay as she gave me a thumbs up. Never have I ever been treated so poorly in a store before. Unfortunately, I will not be coming back.
Karisa Nevalsky: Unfortunately when managers swapped over recently you can tell the employees are no longer driven to love their job like they did before. She seems to be creating a hostile environment that none of the employees are satisfied in. I hope that this can be resolved quickly as I frequent this store often and would hate to take my business elsewhere.
Carl Abrams: Good people
Elsie Mpere: No one had time for us when we go there and needed help choosing stuff.
Johanna Anziani: I should read the reviews before i go there, the services is horrible
Hannah Ricker: Employee followed me around the store while I shopped, not asking if I needed help just looking over my shoulder and standing behind me. This made me very uncomfortable and I ended up leaving because that is not acceptable customer service.
Kirsty O'Grady: I had a very rude costumer experience with a blonde employee at check out the other day. She was very disrespectful and unhelpful.
Donna Jachowicz: Rude staff and out of a lot of the products.
Gina Joubert: I actually went their today because I won a gift certificate for the best sales at my work. I went to pay. The blonde girl that cashed me out definitely had an attitude. Not friendly, didn't ask if I needed anything else, so I waited to see if she was going to say thank you. Nope, so I said thank you. Then I told her she needed some customer service classes. I've been a professional business women my whole career. I always greet my customer, ask them their needs and wants and when my service is finished, I say Thank you so much with a smile. It's not that hard. I will go to Ulta from now on...
Vicky Turek: Wow has this store changed! Its so clean, stocked and the Sephora consultants are super helpful. The new Manager informed me I can shop with my JCPenney credit card in Sephora. This is my go to Sephora now!
The review guy: Worst service I have ever had. The lady was very rude and had attitude. Idk if it's because I was a male or what but I will never go back to there stores for my fragrance.
4. SEPHORA - Millbury

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5
140 reviews
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Address: 70 Worcester-Providence Turnpike Space #509, Millbury, MA 01527
Schedule: Opens at 10:00 AM
Telephone: (508) 865-6699
Business type: Cosmetics store
lale atamer: Very helpful staff
bethany willow: i absolutely love this sephora!! the staff are so kind and helpful. ive been going here for about a year and it’s my absolute favorite makeup store!!
Leo Interiano: they were very helpful and kind good business.
Maggie Odessa: love this place
Patricia Coz: Tons of selection, but none of the old classics, except for Chanel. No Guerlain, Michael Kors, etc. But I'm sure younger women love it, as the store was packed
Ms 333: Sometimes I spend hundreds and still look greasy with a lazy eye
Sheri Degre: Customer service was beyond what I expected
Savana Grace: Alex was super helpful and friendly! It was such a great experience rebuilding my entire makeup routine. If I could give them a raise myself I would :)
Amanda: I went to this location yesterday and looked around for a product that said it was in stock on the website. When I didn’t find it myself, I asked one of the ladies there if she knew where I could find it. She gave me such a disgusted face and brushed me off saying she’s never heard of it before (which is fair because it’s a newer product that Sephora has just started to carry) but when I mentioned that the website said it was in stock so that was the only reason I was asking, she seemed more annoyed and begrudgingly asked me to see a picture. When I showed her the picture, she continued to rudely respond that she’s never seen it in her life and it was clear she had no intentions of helping in the slightest. I was so taken back by her attitude that I walked out. It’s been such a long time since I’ve encountered someone so miserable and vile in a Sephora and I hope they do better.
Brooke Elliott: The staff are always so friendly and very helpful with recommendations and helping me find the right products!
Lily Eccleston: just left and had to write a review!! not sure if they will ever see this but i just had the most pleasant experience!! i was cashed out by two wonderful people, and i wish i got their names but one of them had blonde and blue/purple hair, and the other person who helped had dark brunette hair and they were both so lovely!!! i always have good experiences in this sephora but they were so kind and so lovely i just had to pay some recognition to them!!!
Lee Lee: Kelly was a huge help!!
Jamie L-cott: Expensive but worth it
Wurood Mandawi: This place is smaller than the other Sephora stores I have been to, but you can still find most things. I went on a weekend before store closing and there was a small line. In general Sephora's rewards program is great. I like their free birthday gifts
Jasmine: love the service here ❤️
parimala udhayakumar: Good and beautiful outlet.Multi branded make over for women.
Sandrita Mercado: There always out of stock of the item I go for. Customer service has improved a lot.
Misty 919: Not the cleanest store. Went in there half hour after opening and pretty dirty. Also no one new what they were doing. Ended up with a glitter liner that I wasnt looking for and didn't ask for. Won't be going there again.
Georgia Johnson: The moment I walked in, I was warmly greeted by Tara. She proceeded to spend over an hour with me, one-on-one, helping me find the perfect products for my DIY wedding makeup. She taught me tips and tricks, suggested alternatives, and was just so kind, helpful and lovely throughout the whole process. Tara was so informative and fun to work with. I know so much more now, thanks to her. I cannot thank her enough! All the ladies here were so friendly. Love this location, and I will be back soon!
Deb G: Helpful & friendly
Yvonne Raia: Nice store with friendly, diverse staff.
5. SEPHORA Burlington Mall - Burlington

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3.7
139 reviews
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Address: 75 Middlesex Turnpike, Burlington, MA 01803
Schedule: Opens at 11:00 AM
Telephone: (781) 270-2382
Business type: Cosmetics store
6. SEPHORA Chestnut Hill - Newton

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3.8
27 reviews
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Address: 199 Boylston St, Chestnut Hill, MA 02467
Schedule: Opens at 11:00 AM
Telephone: (617) 964-0800