The Christmas event was described as heartwarming, with a great Santa who interacted well with the children. The elves had everything under control, providing plenty of room for the family in the grotto and a memorable experience for all.

Customers had a lovely experience with Santa, who made the visit special for the children. Santa took his time to interact with each child, creating an unforgettable experience for them.

The staff were described as friendly and helpful, making the children feel comfortable and ensuring they had a great time. They were praised for their assistance in building snowmen and creating memorable experiences for the children.

Customers found the food menu to be one of the cheapest they had seen, with lovely food and a good range of drinks available. The pricing per head for hot buffet options was reasonable, making it a great choice for hosting parties. Overall, the experience was highly recommended, with plans to visit again in the future.